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Conference bulova::decw_jan-89_to_nov-90

Title:DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:STAR::VATNE
Created:Mon Oct 30 1989
Last Modified:Mon Dec 31 1990
Last Successful Update:Fri Jun 06 1997
Number of topics:3726
Total number of notes:19516

2215.0. "Print screen & que PB..." by EVTAI1::LEGER (Vous avez dit GRAPHIQUE ?) Tue Feb 06 1990 11:23

       I have a question concerning the PRINT SCREEN facility under
       DECwindows V2.0 (VMS V5.3).

       If I perform multiple times a 'PRINT PORTION OF SCREEN' into
       a print queue I run into the problem, that the first job is
       done well, but all the others don't get printed.

       The problem seems to be a timer problem, because if I wait a few 
       seconds between each print job all works fine.

       I guess, that you have to wait at least as long as you don't
       receive the finish notification message if enabled.

       The worse thing about this behaviour is that, if you don't wait
       these few seconds between each print order, you won't be able
       to perform any more 'PRINT SCREEN' orders for these DECwindows session.
       All the next 'PRINT SCREEN' orders won't be forewarded to the
       print queue.

       To clean up this, you have to quit your session and start again.

   
	????????		Jean-claude.
    
T.RTitleUserPersonal
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2215.1Is it a PB ??EVTAI1::LEGERVous avez dit GRAPHIQUE ?Tue Feb 13 1990 05:337
    
    Does anybody kno this problem ?
    What should be the set up of the que ?
    Is it consider as a problem ?
    
    ?����?		JC
    
2215.2Yes, I know of the problem...PEACHS::MITCHAMAndy in Alpharetta (near Atlanta)Tue Feb 27 1990 10:5922
    I've seen the problem, have been able to duplicate it, and have QAR'd
    it.  Basically, it appears the Session Manager attempts to use the
    lowest version DECW$PRINTSCREEN.TMP file created, regardless of it it
    was the one that created it.  If you have multiple printscreen(s)
    within a short period of time, they all attempt to use the same file. 
    Once the first printscreen is completed, the rest fail with "file not
    found" messages.  The files are, in fact, there.  You'll have to go
    back and manually print (and delete) them.
    
    Another printscreen quirk I found (and was mentioned in the QAR as
    well) is that there appears to be no cleanup of unused
    DECW$PRINTSCREEN.TMP (or whatever the user has named them) files if a
    printscreen function is cancelled.  If this is done once, the
    aforementioned file will be printed (and deleted) the next time a
    printscreen is done.
    
    The workaround to the above is, of course, capture the screen output to 
    a file and then print it.
    
    Hope this helps...
    
    -Andy
2215.3TBC? (To be corrected?)CADSYS::BAYENTP JAPPWed Mar 07 1990 11:247
    I just encountered this exact problem - Print, cancel, print - the
    cancelled one is printed rather than the second, correct one.  VMS 5.3.
    
    Just wanted to double-check that this has been QAR'd.
    
    Jim
    
2215.4V5.* Database on node TRIFID, QAR #2618...PEACHS::MITCHAMAndy in Alpharetta (near Atlanta)Mon Mar 12 1990 11:060
2215.5Patch is available, fix is said to be in VMS v5.4PEACHS::MITCHAMAndy in Alpharetta (near Atlanta)Thu Jul 05 1990 14:3910
Sorry for not getting back.  The answer I've received is that the problem
-should- be resolved in VMS v5.4.  I was able to replicate the problem in
VMS T5.4-4GE but was told something to the effect "read my lips -- v5.4, 
not T5.4".  Apparently it is a last minute thing.  

At any rate, those of you having this problem should get in touch with your
regional CSC as there is now a patch (actually, a new image) available for 
VMS v5.3 systems.

-Andy
2215.6I need the patch !!EWBV23::NAGANOYuji Nagano , CSC/Tokyo Support engineerWed Jul 11 1990 22:368
I want to know the name of the patch available for VMS V5.3 systems.
Is this available on VOID system ?

Thanks,

	Yuji Nagano  CSC/Tokyo Japan

2215.7you'll need to ask the authorVMSSG::LEMBREEJust do it.Thu Jul 12 1990 15:438
	I don't think that the patch has made it into VOID yet.  Fixes
don't usually make it there until they've been adequately tested by the
customer that "asked for it".  ;-)
	Please use the established support channels to get an official
status of the patch, as I'm not the author and can't give you reliable
information.

Rob
2215.8here 'tisVMSSG::LEMBREEJust do it.Thu Jul 12 1990 17:1248
Well, I spoke with the person that kitted this one up, and found out
that YES, it's in VOID and it's called SESSION$IMAGE01_530.  Here's the
README file for it...   Good luck.

========

Patch Identification:

	SESSION$IMAGE01_530

Patch Policy:

	This patch is to be used ONLY as part of a solution to a specific
	problem and NOT as a troubleshooting method i. e. for 'quick fix
	tries' at a customer site.

Patch Description:

	This patch will supply a new image for the VMS 5.3 Session Manager.

Problem Description:

	This new DECW$SESSION image includes a bug fix for the Print Screen
	function.  The original version would fail when the user attempted
	to print the screen while a previous print screen was still printing.
	Also, the CANCEL option would not always delete the .TMP file.  These
	problems are corrected in the new image.

Installation Instructions:

	This patch is to be installed with the VMSINSTAL utility as follows:

	@SYS$UPDATE:VMSINSTAL SESSION$IMAGE01_530 [location of .A file]

	You will need to reboot your system/entire cluster after installing 
	this patch.

Limiting Parameters:

	none.

Special notes:

	After installing the new image the user must either reboot all
	DECwindows workstations, or issue the command 
		INSTALL REPLACE DECW$SESSION
	on every DECwindows workstation affected by the patch.

2215.9Thanks !!EWBV23::NAGANOYuji Nagano , CSC/Tokyo Support engineerThu Jul 12 1990 22:399
Thank you for your quick reply.
I got the patch through the VOID system.

Thanks,

	Yuji Nagano  CSC/Tokyo Japan



2215.10Includes the LJ250 problem fix.TMIS01::DORONDoing my BEST !!!Wed Jul 18 1990 04:0010
HI,

 I have read the previous notes seeing that this patch will solve a problem on 
one of my critical customers (INTEL). They are using LJ250 for thier print outs.
 Can some one tell me if this patch includes ther PATCHed image with the LJ250
fix?

	Urgent reply is required,
		Thanks in advance,
				*-Doron-*
2215.11Not include the LJ250 problem fixEWBV04::NAGANOYuji Nagano, CSC/Tokyo Support EngineerWed Jul 18 1990 21:369
The SESSION$IMAGE01_530.A is a new image (DECWSESSION.EXE) and does not include
the patch with the LJ250 fix( DECWPRINT$PATCH01_530.A).

So, you have to install SESSION$IMAGE01_530.A first and then install
DECWPRINT$PATCH01_530.A.


Best regards,
	Yuji Nagano  CSC/Tokyo Japan
2215.12TMIS01::DORONDoing my BEST !!!Thu Jul 19 1990 02:2014
>
>The SESSION$IMAGE01_530.A is a new image (DECWSESSION.EXE) and does not include
>the patch with the LJ250 fix( DECWPRINT$PATCH01_530.A).
>
>So, you have to install SESSION$IMAGE01_530.A first and then install
>DECWPRINT$PATCH01_530.A.
>
Thanks,
 
 But I ment to say is that it WONT override previous patch (or replace previous
image). Since the DECWPRINT$PATCH01_530 was installed, it will STILL be valid.
 Am I right?
			*-Doron-*

2215.13EWBV04::NAGANOYuji Nagano, CSC/Tokyo Support EngineerThu Jul 19 1990 05:3811
No, it is not valid !!

Installing the SESSION$IMAGE01_530 replace the current DECW$SESSION.EXE
with new DECW$SESSION.EXE that does not include the patch with LJ250 fix.
So, after you intall the SESSION$IMAGE01_530 , you have to install 
DECWPRINT$PATCH01_530 again.


Best regards,
	Yuji Nagano 

2215.14TMIS01::DORONDoing my BEST !!!Thu Jul 19 1990 13:002
thnx.

2215.15Access to VOIDPOBOX::KOCHEver drop kicked a VS2000?Tue Jul 24 1990 17:381
    Explain access to VOID please?
2215.16void VMSSG::J_OTTERSONWed Jul 25 1990 11:029
VOID is a tool used by CSSE VMS Support to distribute patches to the CSCs
worldwide.  Only selected CSC personnel have access to the VOID system.  There
are (I believe) 5 people at each CSC who can access VOID.

If you are in need of a patch from the VOID system, you must contact your CSC.
CSSE VMS Support typically will not distribute patches to anybody else, except 
to perform our primary mission: closing CLDs and SPRs.

Jeff.
2215.17There's more than one LJ250 problemVMSSG::LEMBREEJust do it.Thu Jul 26 1990 10:088
There are still problems with Print Screen on the LJ250, and they
are currently being worked by engineering.  The symptoms are poor image
quality with color printing, with a 100% white background appearing
grey.  We're anticipating having a fix by the end of August.  If this
is the LJ250 problem you're talking about, check with the CSC around
the first of September.


2215.18Don't have a CSCPOBOX::KOCHEver drop kicked a VS2000?Tue Jul 31 1990 16:211
    My area (34), does not havea CSC.  What do I have to do?
2215.19CSC=Customer Support CenterSITBUL::MCCARTNEYTue Jul 31 1990 18:159
    What area are you in?  If you are in the U.S., the CSCs are in Atlanta
    and Colorado Springs.  If England, the CSC is Reading.  For Europe,
    there are several of them.
    
    Just about everywhere has a CSC (Customer Support Center).  I'm not
    sure of some of the areas in South America and the Middle East but I'm
    sure there's some sort of support set up.
    
    Irene