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Conference bulova::decw_jan-89_to_nov-90

Title:DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:STAR::VATNE
Created:Mon Oct 30 1989
Last Modified:Mon Dec 31 1990
Last Successful Update:Fri Jun 06 1997
Number of topics:3726
Total number of notes:19516

1391.0. "DECwindows and VR-260 Monitors" by CHR27::BIRMINGHAM (Don't <:-{ , be :-) ) Thu Sep 07 1989 03:00

Fellow Noters:

I have been experiencing a nagging problem which I have attempted to
resolve a whole lot of other ways, to no avail, prompting me to turn
to the expertise on the net.

Major HW Info:	VAXstation II, 5Mb, (1) RD-53, VR-260, 'Soap-Bar-style' 
		Mouse

Major SW Info:	VMS V5.1, DECwindows V1.0, and (RD53) not much else ;-)

Question:	Is there *anything* peculiar with DECwindows and the
		VR-260 monitor?

Symptom:	The horizontal and vertical lines that define the 
		boundaries of the windows are not straight.  A friend
		mentioned the technical term for this, but it escapes
		me right now.  An adequate description (I think) is
		that the window boundaries 'look concave-like'; i.e.
		they are widest and tallest at the corners and appear
		indented toward the inside between corners.  There is
		no regularity to this in that the indentations are
		not symmetric.

Speculation:	Bad Monitor.  VR-260 replaced twice - with brand-new,
		out-of-the-box monitors.  

		Bad VR-260 Controller.  Controller replaced once.

		Bad Power supply.  PS (and related cables) replaced once.

		Bad Power.  System is on a Power Strip.

		Related (?) Problem.  Flaky TK-50 drive.  Field Service
		replaced this 3x - twice before the power supply, and
		once after.  It is being stress-tested right now, and
		although generating quite a few more errors than I'd 
		like to see, has written and read data fine.

Desperation:	I temporarily replaced a neighbor's VR-290 (yes, color)
		on a VAXstation II/GPX with my VR-260.  Same problem
		with the boxes.  Her VR-290 looks fine.  Believe it
		or not, there are no other workstation-owners with a 
		VR-260 (that I have found) at my location for me to 
		compare notes (no pun intended) with.

This problem is bugging the s**t out of me, and since Field Service has
not been able to resolve it, they are claiming that VR-260s are 'just
that way'...aka 'design-feature' <:-{.  Can anyone out there please 
HELP...in *any* way!!??

Thanks in advance,

Steve	(frustrated and wishing for a P-Vax...)

T.RTitleUserPersonal
Name
DateLines
1391.1DECWIN::FISHERBurns Fisher 381-1466, ZKO3-4/W23Thu Sep 07 1989 14:5615
I think the word is "flair" or possibly "pincushion".  It's been a long time
since I worked on TVs.

Sounds to me like you have isolated the problem very nicely to be the
VR260 and nothing else.  You might try your neighbor's 290 on your
system just to double check...if you have a single connector, hook it
to the green input on the 290.

Older 260s have tended to have a lot of power supply reliability problems,
and this effect could well be related to the power supply.  Sounds to me
like FS is trying to be a bit lazy.  Unless you are being extremely picky
about a minor irregularity, perhaps?

Burns

1391.2DECWIN::FISHERBurns Fisher 381-1466, ZKO3-4/W23Thu Sep 07 1989 14:599
I reread your original.  The fact that you have replaced the 260 twice is
a bad sign.  When you say you replace the "VR260 controller", do you mean
the graphics controller in the CPU box?  The number is not VR260 for that,
although I don't remember what it is.  Do you have a 1-plane or a multi-plane
system (i.e is everything purely black or white, or are there also shades
of gray).  There is a big difference in the controller.

Burns

1391.3Re .1: `Flair' or `flare?' �sthetics or pyrotechnics?HYDRA::COARIt&#039;s a bug! I&#039;ll shoot my foot!Thu Sep 07 1989 22:061
1391.4Even on VR262'sYUPPY::CONNOLLYFri Sep 08 1989 10:555
    We have just had a VS3500 delivered and it had a VR262 monitor and
    guess what it has the same symptoms as described in .0
    
    Gerry

1391.5PSW::WINALSKICareful with that VAX, EugeneFri Sep 08 1989 14:046
A co-worker just had his VR260 replaced and he's now seeing this problem as
well.  It didn't happen with his previous VR260 monitor.  There has been no
software change on that machine, which runs VMS V5.2, vanilla DECwindows.

--PSW

1391.6If at first you don't succeed, try, try again!CHR27::BIRMINGHAMDon&#039;t &lt;:-{ , be :-) Fri Sep 08 1989 19:3643
>I think the word is "flair" or possibly "pincushion".

I'll remember this!

>You might try your neighbor's 290 on your
>system just to double check...if you have a single connector, hook it
>to the green input on the 290.

I did that - it didn't work.  I even tried connecting the single video
cable to each of the 3 connectors (one at a time) on the 290.  The screen 
was really screwed up!  I wasn't even getting the full screen on the 
monitor.  I think that the 290 requires more than my VSII graphics 
controller (in the CPU box) can give.

>Sounds to me
>like FS is trying to be a bit lazy.  Unless you are being extremely picky
>about a minor irregularity, perhaps?

I agree - I think I will call them back to spend a bit more time adjusting
the siwtch(es) on the deflector board and see if that takes care of the 
problem.  I don't think I was being picky :') ; in fact, I was just 
'tolerating it' until my friend (with the GPX) said, in an appalled tone,
'get it fixed'!  I'm thinking that if I was a customer and had to 
tolerate this....I'd REALLY be pissed off.

>I reread your original.  The fact that you have replaced the 260 twice is
>a bad sign.  When you say you replace the "VR260 controller", do you mean
>the graphics controller in the CPU box?  

What do you mean "a bad sign"?  Yes, I meant the graphics controller in the
CPU box - although I also do not remember the exact nomenclature.

>Do you have a 1-plane or a multi-plane system... 

1-plane - black and white.

All the other comments are interesting.  It seems as if this problem is quite
a bit more widespread that I had originally thought.  I will make sure that
FS sees this input.  Please don't hesitate to add more input - my problem 
is still NOT fixed!  :-)  

Steve

1391.7PSW::WINALSKICareful with that VAX, EugeneSat Sep 09 1989 02:148
You might check for environmental things related to power supply, such as line
voltage being significantly above or below 110 VAC.  VR260s are known to have
power supply design problems and it might be that, in marginal voltage
situations, the power supply just can't cope and then you wind up outside the
adjustment tolerances of the deflector board.

--PSW

1391.8Solution to a different problemSHRFAC::SMITHSun Sep 10 1989 16:5119
I don't think these apply to your problem but here goes.

I had a BA123 16mb color GPX upgraded to a 2 seated (1 color & 1 black & white)
GPX.  The second seat used a color board and a VR260.  In order to make it 
work properly, fs needed have all b&w or all color cabling from the color board 
to the gray scale VR260.  To mix the cabling gave her problems.

Last week I had FS upgrade a BA23 to a black & white GPX (again with a color
board for future $/upgrade reasons & VR260).  A new fs rep worked on it had 
problems, tried the cabling solution & it worked.  

Unfortunately, I didn't "see" either problem but I believe the display wouldn't
work.  Where you switched with the VR290 system which would have had all color 
cabling I'm sure that's not it.  It seems like it must be a problem occurring 
before it reaches the your monitor.  It's strange that 3 new VR260's would all 
have the same problem.

/Tom

1391.9STAR::MCLEMANJeff McLeman, VMS DevelopmentMon Sep 11 1989 08:307
Just to point out one fact.

The video signal on the VSII (QVSS) or the VS2000 (VAXstar) will not drive
the green gun of the VR290. This is due to the fact that the VR290 requires
sysnc inversion during the retrace period. The mono controllers cannot
do this.

1391.10DECWIN::FISHERBurns Fisher 381-1466, ZKO3-4/W23Mon Sep 11 1989 18:237
Izat right?  Weird?  Sorry for the mislead.

Re "trouble" All I meant was that the fact that 3 260s all exhibited the
same problem would tend to destroy my thesis that it was the 260's fault.

Burns

1391.11KONING::KONINGNI1D @FN42eqMon Sep 11 1989 19:397
As far as I can see, the only possible source for pincushion distortion is
in the monitor itself.  There is no way I've ever heard of for such
distortion to be caused by the graphics adapter board, let alone by
software.

	paul

1391.12PRAVDA::JACKSONKing CynicMon Sep 11 1989 19:4124
    
    
    If  you are talking about the edges of windows not being absolutely
    straight, and a slight bend to them, then there is nothing you can do.  
    
    The VR260 is notorious for this problem, and it's referred to in
    engineering as the "Gullwing" problem.  (The VR262 was supposed to
    help, but not eliminate this)
    
    
    It comes about (from what I'm told) from engineering fitting a graphics
    display into a tube that wasn't designed for it.  The tube has two
    curvatures on the inside of the glass, one in the center of the display
    and one that's different around it.  The resulting magnetics to try 
    to compensate are impossible to get right, so they never are. (and if
    you move one it just might screw it up)
    
    
    -bill
    
    Who once asked the engineer who worked on this thing "why" and got a
    long, long story.
    

1391.13I guess that's thatCHR27::BIRMINGHAMDon&#039;t &lt;:-{ , be :-) Tue Sep 12 1989 14:5016
	Re:  .12

	Well, with this in mind, I guess I just live with it!  :-(
	At least until I can upgrade to a GPX and a VR-290.    :-)


	Re:  .1 through .12

	Thanks everyone, for the assistance and suggestions.  I'm
	sure this info will benefit others who have not, as yet,
	discovered this 'problem'.


	Steve