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Conference bulova::decw_jan-89_to_nov-90

Title:DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:STAR::VATNE
Created:Mon Oct 30 1989
Last Modified:Mon Dec 31 1990
Last Successful Update:Fri Jun 06 1997
Number of topics:3726
Total number of notes:19516

1201.0. "Session Manager aborts after Print Screen" by KOBY::DORON (Doing my BEST !!!) Sun Jul 30 1989 15:53

Hi,

 I have the following problem. (If it have been mentioned on this notes file
before, I am sorry):

 I am running DECwindows 5.1 on a VaxStation 3100 (as a satellite on a NI
Cluster). I have tryied to use the print screen option on the session manager
menu bar and I was surprised to see that after quiting the print dialogue box,
the session manager aborted. I have tried to print the entire screen or a
portion of it, and yet the problem still occured. 

 Looking at the sys$login:DECW$SM.LOG discoverd the following:

Session Error: %SYSTEM-F-ACCVIO, access violation, reason mask=01, Virtual
Address=01FFFFFE, PC=0005215B, PSL=03C00000

 The symptom did not repeat it self while I have used the Capture to a file
option.

	Help/Hints are mostly required.
					*-Doron-*
T.RTitleUserPersonal
Name		DateLines
1201.1STAR::MCLEMANEverything around us is natural, don't fight itSun Jul 30 1989 15:596
    First, V5.1-B is the supported version on the VAXstation 3100.
    
    Second, upgrade to V5.1-1, there was a fix for the problem you
    describe.
1201.2It is VMS 5.1-1KOBY::DORONDoing my BEST !!!Mon Jul 31 1989 05:1813
RE .1
>
>    First, V5.1-B is the supported version on the VAXstation 3100.
>    
>    Second, upgrade to V5.1-1, there was a fix for the problem you
>    describe.
>    
 My Mistake. I did not mention that the VMS version is 5.1-1. (I thought it was
obvious since VaxStation 3100 is involved). Any way, the problem is still there
on current version and the DECwindows is 5.1 SDC !

 						*-Doron-*
1201.3LESLIE::LESLIEAndy ����� Leslie, CSSE/VMSMon Jul 31 1989 07:374
    Upgrade to 5.2 and the current FT of DECWindows.
    
    - ���
1201.4Is this for sure?KOBY::DORONDoing my BEST !!!Mon Jul 31 1989 08:3811
RE .2
>
>    Upgrade to 5.2 and the current FT of DECWindows.
>    

Is it a sure thing? On another NI-Cluster I do not have the problem !!!

How come?

					*-Doron-*
1201.5JAMMER::JACKMarty JackMon Jul 31 1989 12:213
    Re .4:  The bug is an uninitialized variable.  That leads to variable
    failure.
1201.6But yet...TMIS01::DORONDoing my BEST !!!Tue Aug 01 1989 04:1612
Thanks guys to your replies. Still I did not get definite answers:

	- Is it a known bug on VMS 5.1-1 !!! (If yes how come it works fine 
	  on some system?
	- Will VMS 5.2 resolve the problem for sure?

	- Does not the fact that the problem does not occur on another system
	  indicates that it cuold be a simple tuning probelm? (I yes what sould
	  I check?)

						*-Doron-*
1201.7STAR::ORGOVANVince OrgovanTue Aug 01 1989 11:0223
    RE: .6 more questions about printscreen accvio
    
      - Is it a known bug on VMS 5.1-1 !!! (If yes how come it works fine
              on some system?
    
    Yes it is a known bug that affects VMS V5.1 and V5.1-1 systems. The
    nature of the bug (uninitialized variable) means that sometimes you
    see the bug and sometimes you don't. You will almost always see it
    if you capture the entire screen twice.
    
      - Will VMS 5.2 resolve the problem for sure?
    
    Yes. If it doesn't then there's another problem that you should QAR.
    Note that the problem wasn't fixed in field test versions of V5.2, but
    only in the SDC kit.
    
      - Does not the fact that the problem does not occur on another system
        indicates that it cuold be a simple tuning probelm? (I yes what sould
        I check?)
    
    It is not a tuning problem.
1201.8I am Convinced. Thnx.TMIS01::DORONDoing my BEST !!!Wed Aug 02 1989 03:471