Conference bulova::decw_jan-89_to_nov-90

1110.0. "Printing from DECwindows dumps window!" by ANARCY::DILIDDO (I'm not indecisive.......Am I?) Fri Jul 14 1989 17:35

       	I'm having a major problem printing via the DECW print widgets.
        
        When printing fom within FileView (click on file then
        use middle button to select Print) I get the watch cursor
        for about 10 seconds and then FileView and all applications 
	created with it dump with a message in the Session Manager 
	window "FileView Stopped:access violation."
        I checked all the LOG files I could find but I couldn't
        find any more info than that.
        
        In DECW Mail when I select either Customize Print Options
        or Print (from any menu) all the mail windows dump and I
        get the following error report:
        
        DECW$MAIL severe error - attempting to complete pending actions
        %SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=
        00000065, PC=00037142, PSL=0BC00000

        Improperly handled condition, image exit forced.

        Signal arguments              Stack contents

        Number = 00000005                00000000
        Name   = 0000000C                20000000
                 00000000                7FF2B330
                 00000065                7FF2B2FC
                 00037142                000F6EA6
                 0BC00000                00000001
                                         00000065
                                         00010000
                                         01000000
                                         00000000

        Register dump

        R0 = 0600FFFF  R1 = 00000065  R2 = 00000065  R3 = 7FF2C0C4
        R4 = 003266B0  R5 = 7FF2B39C  R6 = 00164F04  R7 = 000DE3B0
        R8 = 00000000  R9 = 00000001  R10= 7FF2C57C  R11= 00164F04
        AP = 7FF28888  FP = 7FF28848  SP = 7FF288C4  PC = 00037142



        About my cluster:  It's an MIVC with two 8550 boot nodes
        two system disks and approximately 41 assorted satellites.
	We're running VMS V5.1-1 and SDC DECW V5.1
	
	This problem was first noticed earlier this week on a 3540 
	Firefox.  I realize that Print|Capture Screen is disabled on 
	the VS3540 - that's understood.  I've been in touch with Dave 
	Bernardo in ZK and he suggested that I try upping the ASTLIM parameter 
	on the user account.  I tried this but to no avail.  It was also 
	suggested that I upgrade to VMS V5.2 which is in the works but if
	I can get this fixed before the upgrade I'd be happier.  This cluster
	has been running DECW since we upgraded to V5.1 a few months ago
	so I don't understand why the print capability is suddenly failing.
	Should I reinstall DECwindows first or bite the bullet and upgrade 
	VMS hoping that the problem gets fixed.

        Thanks in advance for any help,
        
        Jim Di Liddo
        
        Worksystems Operations
	223-8545

        Does your system have more than a hundred queues?  Check
        the notes in here about the print widget, I think it
        doesn't work with that many queues.
        
        Dan

	Thanks Dan - that seems to have done the trick.  I deleted all
	of the unused queues and used the DECW$PRINT_FORMAT logicals.
	The que select window comes up quicker and it actually works!!

	Thanks,

	-Jim

FYI: The 100 queue (and form) restriction is fixed for DW V2...

				steve