T.R | Title | User | Personal Name | Date | Lines |
---|
481.2 | | RUTLND::SAISI | | Fri Mar 03 1989 15:41 | 18 |
| Pat,
Why don't you take your coworker(s) aside the next day and point
out the ways in which they are undermining you and request (insist!)
that they not do it again. I agree that this sort of thing goes on,
and think you did the right thing by not confronting him in front
of customers. If you were confident that you could sieze control
you might try it, but easier said than done. Especially when most
restaurant personnel will conspire against you.
One example I see in my work is that certain individuals (men) will
question/doubt anything that I tell them. It has a negative effect on
the work environment because I don't bother to tell them things I
think they might find useful, and for things that I need to tell them
I have to spend extra time making sure that I am prepared to answer every
question that may be asked, have all the background information,
etc.. These are not people in a supervisory position, but at the
peer level.
Linda
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481.4 | | MEWVAX::AUGUSTINE | Purple power! | Sat Mar 04 1989 13:47 | 14 |
| a couple of ideas: take your coworkers aside before dinner and let
them know that you plan to order wine, pay for the bill, etc. you
don't necessarily have to get into a political discussion, just
let them know what you expect to do.
a few years ago, i was a guest at a business dinner hosted by a
woman. she bounced up to the reception desk and announced "I'm
xxx xxx. My party is here. And I'll be getting the check." It was
pretty effective; basically she'd let the wait-staff know that she
was in charge before it became an issue.
Hope our ideas help...
Liz
|
481.5 | | NEXUS::CONLON | | Sat Mar 04 1989 15:01 | 13 |
| RE: .4
Settling any doubt about who will be ordering, etc. before
the dinner is an excellent suggestion.
Also, I agree with you that it doesn't necessarily mean getting
into a political discussion.
RE: .0
Best wishes on your next customer dinner. Please let us know
how things worked out for you!
|
481.6 | Dis-invite them! | WHYVAX::DELBALSO | I (spade) my (dog face) | Mon Mar 06 1989 08:20 | 8 |
| One other approach might be that since you apparently know who will act how
in such a situation, avoid the issue altogether by not including them in
the social activities. If they have any concerns about this it can be dealt
with offline (and out of the customer's observation) by telling them your
rationale in no uncertain terms.
-Jack
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481.7 | setting the stage | KOBAL::BROWN | upcountry frolics | Mon Mar 06 1989 10:50 | 14 |
|
Re: .0
This sounds a lot like a conversation I had with a friend of mine
a few years ago. She ran into the same lack of awareness and the same
set of assumptions from a business partner. After a couple of times
out, she talked to him the afternoon before a business dinner and
let him know that this was her show. That night, when he started to
slip back into the "control" position, she only had to politely
refer to "our conversation this afternoon" to adjust the situation.
None of the customers seemed to notice, or, if they did, simply saw
who was closing the deal...
Ron
|
481.8 | Control you say? | ELESYS::JASNIEWSKI | just a revolutionary with a pseudonym | Mon Mar 06 1989 11:25 | 8 |
|
Perhaps this is trully an issue of control, rather than covert
sexism. "Women must be controlled, because they carry the solution
to that which I, the man, cannot control" There's something to ponder
over during lunch!
Joe Jas
|
481.9 | | DLOACT::RESENDEP | nevertoolatetohaveahappychildhood | Mon Mar 06 1989 17:24 | 33 |
| Y'all have given me a lot of good ideas and insights. Thanks.
Omitting the offending parties from the guest list is not really an
option. After all, this is business, and the participants all have a
right to expect to be there. Believe it or not (and the IRS doesn't),
we even transact business at these things!
The first thing I'm going to do in the future is request when I
make the reservation that the check be presented to me. Hopefully
that will *imply* that the wine list, etc. also be presented to
me.
When discussing the upcoming dinner with the other Digital attendees,
I can target the person I believe will seize control and remark
that "Yeah, I don't mind paying the bill 'cause that means I get
to order the wine and get what I like!" If I laugh when I say it,
hopefully I can make the point without offending.
Once we're there I can see how, with a good dose of humor, I might be
able to regain control without making the struggle visible to the
customer.
The first problem that usually occurs is with the wine list. Next
time, as soon as the male picks it up, I think I'll smile sweetly
and say "Mind if I look at that?" Once I have it in my clutches,
I'll either order the wine or pass it to the customer to do the
honors (depending on whether I feel he or she would be comfortable
with that).
I'll definitely let everyone know how it goes next time I'm in this
situation. Thanks for all your suggestions!
Pat
|
481.10 | Anyone know what Miss Manners has to say? | BOLT::MINOW | Why doesn't someone make a simple Risk chip? | Tue Mar 07 1989 10:46 | 33 |
| re: .9
The first thing I'm going to do in the future is request when I
make the reservation that the check be presented to me. Hopefully
that will *imply* that the wine list, etc. also be presented to
me.
...
The first problem that usually occurs is with the wine list. Next
time, as soon as the male picks it up, I think I'll smile sweetly
and say "Mind if I look at that?" Once I have it in my clutches,
I'll either order the wine or pass it to the customer to do the
honors (depending on whether I feel he or she would be comfortable
with that).
In general, you would normally mention to the maitre'd that you are
hosting the dinner: they can see you then, but can only hear you
when you make the reservation.
This is normal whenever the "rank" of the individuals is not clear to
the restaurant staff (i.e., when I treat my parents to dinner on
their anniversery). If you are meeting the customer at the restaurant,
you should arrive early and clarify matters. Otherwise, you would
do so as you are being seated, but outside of the hearing of your
guests. If the restaurant has their act together, you would be
presented with the wine list, bill, etc.
I would feel uncomfortable saying "mind if I look at that." The
collegue is *your* guest, too. (There's a story about the Royal
Family of England having some foreign guest to dinner. The guest
drank from the finger bowl. The family, without blinking an eye,
did the same.)
M.
|
481.11 | | AWARD2::HARMON | | Tue Mar 07 1989 16:34 | 23 |
| Pat, I can identify with your situation. I travel extensively and
in the pre-convention meetings with the hotel, the person I travel
with will try and take control. At first, I sat back and let it
happen and wonder why, when there was a concern, the hotel would
call on him....after a couple of times it dawned on me that in the
pre-con he had "taken over". He still trys this, but I have learned
to speak up and "clarify" the answer or concern and will add that
if there is any question during our function, I will be happy to
work with the hotel in a resolution. His new "game" is to ask if
our selection of food is proper and the quantity enough (let's try
and dissolve my credibility). I've talked to him about not asking
that in the meetings as it might be misinterpreted by the hotel
that we don't have our act together (which we do) and besides, you
never ask a hotel if you've ordered enough food :-) His response
was he has always asked that (no he hasn't) and he will continue
to ask it (with a pompous grin on his face)....I'm working on a
solution, but haven't gotten there yet.
I agree with the others that you might want to talk to your colleagues
before the dinner to avoid any embarassment.
P.
|
481.12 | | HARRY::HIGGINS | Citizen of Atlantis | Tue Mar 07 1989 20:19 | 7 |
|
re .10
Absolutely.
Thank you for levelling the molehill.
|
481.13 | | CADSE::GLIDEWELL | Wow! It's The Abyss! | Wed Mar 08 1989 20:46 | 22 |
| re 481.9
> ... request when I make the reservation that the check be
presented to me.
Restaurants are chaotic and even reservations get lost. Call the
restaurant a few hours before you arrive and tell them then - same
day. Also lets you reconfirm reservation. (Reservation ledgers do not
have much writing space - so this may actually be necessary.)
> ... will *imply* that the wine list, etc. also be presented to me.
Forget *imply*. Explicitly instruct them. Trusting an *imply* for
something you really want is a crime of optimism.
Hmm? Is it kosher to order the wine before you even get there? So you,
can announce after you all sit down that "I ordered the wine a few
days ago. We're having a YumYum '63 and a Wow '78." I'd be a bit
flattered if my host had extended herself in this way for me.
Meigs
|
481.14 | | ODIHAM::PHILPOTT_I | Col. Philpott is back in action... | Thu Mar 09 1989 05:19 | 16 |
|
�Hmm? Is it kosher to order the wine before you even get there?
Don't know about where you are, but it is here (Britain) and using
a restaurant I know fairly well it is something I have done before.
Indeed this means that the first bottles of wine can be on the table
when you arrive, a nice thoughtful touch, that allows pre-dinner
conversations to continue without unnecesary interruption, and tends
to curtail the imbiding of Gin-and-Tonic and other strong liquor...
As for somebody else "grabbing" the wine list - if you are knowledgable
about wine, simply ignore the list, and ask the waiter for whatever
you want directly (actually asking what year of xxx they have is
a very good way to show the know-it-all that you understand wine).
/. Ian .\
|
481.15 | | ODIHAM::PHILPOTT_I | Col. Philpott is back in action... | Thu Mar 09 1989 05:27 | 17 |
| Whilst all the parties are male the following is similar. Many years
ago I worked for a small company and about once a month a group
of us would go out with the company secretary for dinner.
One of the junior members of the group was a distinct "know-it-all"
and after three successive dinners when he had grabbed the wine
list and ordered wine, the Company Secretary finally had had enough.
So when Dave took the wine list again, the C.S. called the wine
waiter over and said - in a fairly loud voice - "whilst Dave is
deciding whether to have the house white or the house red, could
you organise us a couple of bottles of decent trochenbeerenauslese
for the dessert course, and a bottle of dry fino for an aperitif?"
Dave never ordered wine again ...
/. Ian .\
|
481.16 | may not apply to a business dinner | ULTRA::ZURKO | Words like winter snowflakes | Thu Mar 09 1989 08:35 | 5 |
| Well, I _really_ like to match wine with the food. Of course, if you have lots
of people ordering a wide range of dishes, then this goes right out the window.
But if everyone is having game, I start with the pinot noirs. And if everyone
is having fish,..., well, you get the picture.
Mez
|
481.17 | | DLOACT::RESENDEP | nevertoolatetohaveahappychildhood | Thu Mar 09 1989 09:30 | 25 |
| When there are lots of people, it's customary to provide both a
red and a white. In that case, ordering in advance is an *excellent*
way to solve my problem, impress the customer with the amount of
attention he/she is getting, and (as someone said) cut down on the
amount of hard liquor that gets consumed before dinner. I like
the idea.
But if there are only, say, 4 or 5 people, I usually like to wait
till everyone has ordered, so I can make some attempt to match the
wine to the food. Of course, if one customer orders beef Wellington
and another orders blackened redfish ... well, then it's hard.
But often everyone at the table will order seafood, or everyone
will order beef or veal or whatever. In that case it makes more
sense to order the wine after everyone has ordered dinner.
When the party is small, I think my best tactic in the future will
be to somehow put a bug into the ear of the person who seats us,
letting him/her know that I'm hosting the dinner and would like
to be the one with whom all business is transacted. Sometimes that's
easier said than done, at least out of earshot of the guests, but
it's certainly worth a try.
I'll let y'all know how it goes!
Pat
|
481.18 | Orchestrate the Situation to Your Liking | DPDMAI::FREELAND | Vickie/Victoria | Mon Mar 13 1989 09:44 | 35 |
| Hi Pat,
I'd like to add another vote for setting things up ahead of time, and
letting the honchos at the restaurant (including your waitperson) that
you are hosting the party, and will be paying the bill, and expect to
be presented with the wine list. Let them know that it is their job to
treat you with all due courtesy and respect, and to convey to the
guests that this is your show, and that the size of the tip is directly
related to how well that job is done (be gentle and polite, but very
direct). Waitpersons have the same tendency (as some of your male
colleagues) to be condescending to women hosts.
Go by in the afternoon, or stop by the restaurant before you pick
up your customers, and take the time to set your expectations with
the restaurant. Discuss wines with the wine steward, and let him
or her know that you are knowledgeable about wines. Find out any
special recommendations or special vintages that might be available,
so that you can let your customers (and colleagues) know about "off
the list" treats. Do the same thing with the food. Leave nothing
to chance or custom.
So that's my advice, and it's worked well for me.
Now, about your title subject - undercurrents of sexism. Is this
an example? YOU BET!
Colleagues and waitpersons just infuriate me when they exchange
smirks, like "Isn't she cute, she can read a wine list". There
is still a great deal of reluctance to accept that women are perfectly
capable of being in charge of (and taking charge of) many situations.
Good Luck,
Vickie
|
481.19 | why all the extra nonsense? | WAHOO::LEVESQUE | Torpedo the dam, full speed astern | Mon Mar 13 1989 12:55 | 7 |
| re: -1
It all sounds good and it probably is effective. I just wonder WHY it is
necessary for a woman to go through all of these extra gyrations to get the
respect and treatment she deserves.
The Doctah
|
481.20 | | NEXUS::CONLON | | Mon Mar 13 1989 13:02 | 8 |
| RE: .19
> I just wonder WHY it is necessary for a woman to go through
> all of these extra gyrations to get the respect and treatment
> she deserves.
See title of topic for explanation.
|
481.21 | | BOSHOG::STRIFE | but for.....i wouldn't be me. | Mon Mar 13 1989 13:31 | 11 |
| Pat,
Whenever that type of behavior occurs take the earliest possible
opportunity (not in front of the customers or in an environment
where the man will feel humiliated /threatened) and tell him " when
you did "x" I felt "y". Further state that while he might not
understand why you feel that way, you are sure that he will respect
your feelings and refrain from similar behavior the next time the
situation arises.
May not work with the neandrathals but I usually find an improvement.
|
481.22 | Make it clear ahead of time! | CURIE::MOEDER | | Tue Mar 21 1989 19:09 | 24 |
| Pat, I have been on both sides of this one; where I was addressed
by the staff (waiter) and should not have been, and where I was
and that was right.
Granted, the staff should look for a queue, but often they don't.
I strongly agree with the suggestion of .1 above - - make it clear
to the staff who is in charge.
The easiest if have seen in, again, .1 above:
"My party is here now and we are ready to be seated. I will be
handeling the check too." should be all that is needed.
Should the staff forget as ordering (entrees and wine) proceeds,
a crisp (yet polite) scowl at the waiter will usually give control
back to you.
One one occasion, the host (Ms.) flashed her Visa card (almost)
privately to the waiter. BOY was that message clearly received.
Good luck.
Charlie.
|
481.23 | Do they know? | RTOISB::TINIUS | I dont drink water, fish swim in it | Sun Mar 26 1989 18:52 | 18 |
| > I don't have any solution; I just let it happen and burn
> up inside. My husband says I should just firmly and calmly take
> control, but I'm absolutely paranoid that my customer might see
> that happening.
Hi Pat!
Have you actually talked to your co-workers about this problem? Do they know
it's a problem for you?
I have this picture in my mind: your male co-worker discovers this conference
and writes:
"Boy have I got a problem. There's this woman in our unit who keeps setting up
lunch dates for customers, and we have to do *everything*! She won't even
order the wine! Help!"
Stephen
|
481.24 | You *have* to take control! | CURIE::MOEDER | | Fri Mar 31 1989 18:29 | 19 |
| Pat, customers are real people too. They know what is going on.
They laugh at the same things we do and get angry at the same things
we do.
Between you and I, I would expect that they would be watching to
see if you take control, demanding it if necessary. They would, I
percieve, be concerned if you did NOT take control. How could you
represent their interests to DEC if you are percieved as timid.
Bottom line.........
Do it!
Take control.
Politely, but take it!
Sorry to be so blunt.
Charlie.
|