T.R | Title | User | Personal Name | Date | Lines |
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304.1 | It happens here a *lot*! | PEACHS::WOOD | One fine day..... | Tue May 05 1987 12:13 | 12 |
|
I have to agree wholeheartedly! "Men often interrupt outright,
and they do it far more frequently than women." I have seen this
happen in our office many many times. (since I work mostly with
men, I have become somewhat used to it!) but it *is* annoying.
It seems that they *do* tend to think women's conversations (be
it with another woman or a man) are just not as vital as *their*
conversations. I admire a certain manager in this office who
I have noticed consistently *does not* have this bad habit and
does not interrupt my conversations! Hurray for him!
Myra
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304.3 | Women Too | YAZOO::B_REINKE | the fire and the rose are one | Tue May 05 1987 13:46 | 8 |
| The one thing that struck me the most about the article was how
often wowen speak in a tentative or questioning fashion. If we
don't wish to be interupted we should work on eliminating the
tentativeness from our speech. When I started listening to my
self I was surprised how often I caught myself and other women
speaking in that fashion.
Bonnie J.
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304.5 | Uh..hey guys...uh...'scuse me...uh... | VINO::EVANS | | Tue May 05 1987 14:14 | 10 |
| The one _I_ like (:-{) is when you (a woman) are talking with a
man about a subject (usually work-related, but doesn't have to be)
and a second man joins in or is invited in the converstion. Pretty
soon, they're talking solely to *each other* and you're out of it
altogether, even if *you're* the one who started it/needs the info/has
the info to offer!!!
Having taught phys.ed., I must admit (blush) that I've whistled
thru my teeth and signalled the "time out" sign to get their attention
again. Seems to work only temporarily, tho'....*sigh*
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304.6 | | FAUXPA::ENO | Bright Eyes | Tue May 05 1987 14:25 | 7 |
| My favorite(!?) is the men I know who make requests sound like orders
and the women I know who make orders sound like requests.
I tend to do the "tentative" thing and my SO often reminds me not
to say "Would you like to do this tonight?" but "I would like to
do this tonight". Definitely a learned behavior pattern I want
to change.
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304.7 | tentative speech | CLT::JOHNSON | | Tue May 05 1987 14:57 | 18 |
| Re: .4 (tentative)
I read the article too. What the author meant by "tentative speech"
is the tendency of (some) women to speak questioningly. For example,
"I was walking by this construction site?" rather than "I was walking
by this construction site." Also, the researchers found that more
women than men use a lot of qualifiers like "kinda" and "really",
and more women than men start out a conversation with a question
like "you know what?". The reason, according to the article, is
that women need to gain approval to begin talking and/or to make
sure that the other person is listening.
Along with words like "kinda" and "really", the article says more
women than men use extra emphasis in words "aMAZing" because women
have found that just the words (spoken by a woman) don't make a strong
enought point!
Kathy
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304.8 | yes, but | CREDIT::RANDALL | Bonnie Randall Schutzman | Tue May 05 1987 16:55 | 28 |
| (Interesting -- this is OLD research. Every two or three years
somebody rediscovers it.)
After I first read this research back in '78 when I was still in
college, a group of us took a tape recorder to our senior English
seminar to monitor the discussions. Afterwards the class as a whole
listened to and analyzed the tape, and we found that most of the women,
with one or two exceptions, really were presenting their ideas in ways
that conveyed the impression that they didn't believe their own words.
We found that it took only a very little practice to quit sounding
like wimps and start sounding like we thought what we were saying
was interesting. And when we started believing in our own
conversational worth, the men started listening, too -- even in
other classes that hadn't particpated in evaluating the tape.
In a business situation, when you are often trying to persuade others
to do something your way, nothing is more fatal to your credibility
than coming across as wishy-washy. Why should I listen to you if
you don't even believe in what you're saying?
I suppose there are some men who can't handle this, but I've never
run into the 'damned if she does, damned if she doesn't' situation
the researchers describe. There are people here and there who don't
like my occasionally abrasive conversational style, but there are
people who don't like anything you care to name.
--bonnie
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304.9 | copy? | SUPER::HENDRICKS | Not another learning experience! | Wed May 06 1987 09:10 | 5 |
| Does anyone have a hard copy of the article? I would like to get
a xerox copy. I am very interested in speech patterns and how they
relate to one's presenation of oneself.
Holly
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304.10 | My first Contibution to this file... | RTOADC::LANE | A Macaw on each Shoulder | Thu May 07 1987 12:36 | 19 |
| Perhaps (only perhaps, I have no evidence) this problem stems from
the oldern days ideas that
1. Men in an office/business situation were the descision makers,
bosses etc., whose time was important and so should be listened to
immediately (if not sooner)
2. Women in an office were the secretaries and helpers, whose converstions
were not so important, so they could be interrupted and could finish
up later on
Today of course we realise that this is old fashioned, and downright
sexist, and not at all true, or do we? Subconsiously these concepts
may still lurk, and affect the way we hold, carry out or barge into
conversations, depending on our sex!
What do you think?
Andy.
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304.11 | Talk to my "girl" about it | FAUXPA::ENO | Bright Eyes | Thu May 07 1987 15:06 | 12 |
| Absolutely, Andy, our old speech patterns carry over. I AM a
secretary, and I find that in conversations (on the phone or in
person), if I neglect to tell someone that I'm Mr. X's secretary,
and just say I work for Mr. X, they are must more likely to listen
to what I say, not interrupt me and not try to verbally intimidate
me.
The majority of people let their perception of a person's status
influence how they speak to them. That's why women get interrupted
more often -- an assumption by some people that they don't have
equal status to the men in the conversation.
|
304.12 | Are you speaking to me? | BUFFER::LEEDBERG | Truth is Beauty, Beauty is Truth | Thu May 07 1987 18:42 | 18 |
|
I have run into both situation, where I have been wishy-washy and
where I have been "authoritative", yet I am not aware of the difference
in my behavior.
I have been called rude and uncaring, because I dare to interrupt
two males who are speaking to each other. I am not pleased with
having to do this but it is usually the only way I can get my
questions answered and I really do not have time to wait for them
to acknowledge my existence.
Does the article talk about ways of changing from a wishy-washy
to something else without taking on the bad behavior exhibited
by some males?
_peggy
|
304.13 | I.A. (Interrupters Anonymous) | VICKI::BULLOCK | Living the good life | Tue May 12 1987 11:24 | 33 |
| Good note!
This common phenomena of interrupting has ALWAYS irritated me!
I don't care which sex is doing it; it's plain rude. I have to
agree with the article, tho--I have found in my life that men DO
interrupt much more than women do. I wonder if most of them actually
realize it. (Believe me--I am trying very hard not to make this
appear sexist, but I know what I hear)
In business, my way of dealing with it has had to change over the
years. I have been a teacher at nights now for 3 years, and I noticed
my attitude and manner have improved by it. Now when I get interrupted
in mid-conversation with another person, I smile at the offender
and ask them please to wait until I am through. Usually the person
will apologize, and wait. If not, they go off in a huff, which
still leaves me free to finish. I have also learned (thru teaching)
to direct my remarks in a firm manner--authorative without being
too pushy. I try to avoid the questioning tone of voice and the
"you know's" (a constant bad habit of mine) when I can. It also
helps when I look at people directly--this works in a crowd, too.
I pick out one person at a time, and speak to them; then move on
to another person, and speak to them. So far, I've felt a lot better
about myself.
Re: the person who said she was told she was "rude and uncaring"
about daring to interrupt two males talking--good for you! No more
will I stand on one foot, and then the other, waiting for one of
them to notice me (and that I may have a BUSINESS question) while
they hash over basketball scores.
Keep working at it--we all are!
Jane
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304.14 | | GOJIRA::PHILPOTT | Ian F. ('The Colonel') Philpott | Tue May 12 1987 12:09 | 61 |
|
There are two types of interruption: which are we discussing? If
two people are talking and a third interrupts, then it is difficult
for the third person to do so without appearing to be ill-mannered,
if not worse.
If two people are talking and one interrupts the other then perhaps
that is different. Language is a learned art (having started life
with one language and learned another later I am perhaps more acutely
aware of that). Perhaps the differences between male and female
speech patterns are inherent in our academic system? I have noticed,
interestingly enough (to me) that interruptions appear more common
in America than I recall them in Britain. Could this be because
Britons of my generation learned in a much more structured academic
environment than is common in America (children were required to
ask for permission to speak in class, and were always heard out in full
before a response was offered)?
I have noticed that it is very unusual for Germans to interrupt...
and I have been told that this is because with the normal sentence
construction, with the verb at the end of the sentence, you have
to wait till the speaker finishes before you know what they are
going to say.
I have also noticed, amongst English speakers, a tendency to make
a comment, and then without pausing move on to a second or subsequent
comment. There is a natural tendency to wish to respond to each
point as it is made, and not leaving pauses between topics makes
it more prone to interruption. A book I was given on making the
cultural adaptation to American culture pointed out that inter-topic
gaps in American speech are frequently imperceptible, or absent,
whilst in British speech (for example) a noticeable "breath taking"
occurs between topics inviting a cordial response. I am certainly
aware of having heard several long monologues whilst becoming
increasingly impatient to join in the conversation, and sometimes
failing to notice the interrogatory pause when it came. The same
book also pointed out that when a speaker finishes there is a period
of time that they will wait for a reply, after which they will feel
so uncomfortable that they will continue to talk to "mask the silence",
and that this time is very much a cultural variant. Many europeans
will wait several seconds maybe even 10 for a reply, whilst apparently
(and my observation seems to confirm it) Americans will wait a very
short time. The consequence of this is that if you make points
requiring considered reply and do not wait for the person you are
speaking to to frame a reply then you may continue to speak, and
in effect invite them to interrupt you continued monologue, when
in fact by not allowing time for thought in reality you are
interrupting their thoughtful reply.
Again perhaps the education system creates a feeling in women that
they need to do a "brain dump" on a subject rather than making points
one at a time? (Something like "women are inherently unlikely to
know anything about a topic" therefore they feel a need to establish
the breadth of their knowledge at the outset?)
Again in summary I believe part of this is cultural, and much may
be laid at the door of an educational system that fails to teach
the etiquette of inter-personal debate, and also conveys a subtle
message of female inadequacy.
/. Ian .\
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304.15 | I need a door in my office! | TIGEMS::SCHELBERG | | Wed May 13 1987 13:34 | 18 |
| I'm a secretary myself and I notice that if one of my people is
on the phone (personal/business) I will walk away from his/her office
until I know they are off and not interrupt them because I feel
that it is rude......BUT - if I'm on the phone (personal/business)
people sit down on the chair waiting for me to finish so they can
ask me questions. 1) If it's personal and I'm talking to my doctor,
lawyer, teacher I don't feel free to discuss anything. 2) If it's
business I feel rushed to hurry up the conversation so I can tend
to the person in my office and thus forget questions I needed to
ask that person. Why do people do that????? Am I *weird* or what?
As far as conversations go - yes men interrupt me more than woman.
I know if I'm talking to a woman manager or not - the man will think
nothing of interrupting but I do realize sometimes you have to be
interrupted because of a timeframe etc.......
bs
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304.16 | | GOJIRA::PHILPOTT | Ian F. ('The Colonel') Philpott | Thu May 14 1987 12:00 | 13 |
|
Ah yes... the "he/she is talking on the phone - I'll wait" syndrome.
It happens to me frequently (I haven't noticed a statistically significant
bias in the sex of the interruptions...)
If I'm making a business call I put it on hold a second and explain
how long I expect to be and if it's a while offer to come see the person.
If its private I put it on hold and say something like "this is private,
I'll be about 5 minutes can you come back". It seems to work....
/. Ian .\
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304.17 | tell them off... | ARGUS::CORWIN | I don't care if I AM a lemming | Fri May 15 1987 12:25 | 14 |
| re people who hang out when you're on the phone:
It happens to everyone, not just secretaries. It may just be more noticeable
since secretaries have to deal with a lot of people in the office, and are on
the phone a lot of the time.
The people who wait at your door, and especially those who come into your office
to wait, are just plain rude (unless of course you invite them to wait). I'd
amend the previous reply, since it isn't their business who you're talking to,
and would tell them "I'll get back to you" (or whatever) no matter who you're
talking to. If the problem persists, perhaps letting them know it's bothering
you would help them see your side.
Jill
|
304.18 | | REGENT::BURROWS | Jim Burrows | Sat May 16 1987 14:58 | 30 |
| It is not uncommon for folk to queue up outside my office, and
on the whole I don't blame them. Not only do I get lots of
interupts but they come in clusters. The times when the project
leading aspects of my job are in the forefront rather than the
straight programming aspects tend to be times when I am
constantly talking with people, and am often off to some meeting
or another. When they find me in my office going away and
letting me escape may not be wise. And so the queue develops. It
isn't as bad as the one outside Mark Bramhall's (he's our local
consulting engineer and senior resident guru), though.
In partial defence against all of this, I've developed a long
"interupt latency" as more than one of the engineers in my area
has commented. If I'm writing, coding or talking on the phone
when someone comes by, I acknowledge their pressence (with a nod
or other simple gesture) in a summary manner, and then get to a
decent stopping point. After all, while I'm talking to this
person there's a good chance that another interupt will happen,
and Lord only know when I'll get back to what I put down.
In a way then, my own style of dealing with interuptions tends
to reinforce the behavior (waiting outside your office) that
some of you object to. It works for me, but clearly not for you.
As is often the case, different things work for different
people. That being the case, you want to be sure that people
understand what bothers you, and how you like to do things.
People will often be accomodating if you let them know what you
want or need.
JimB.
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304.19 | Why people do this, other ideas | QUARK::LIONEL | We all live in a yellow subroutine | Sat May 16 1987 22:08 | 20 |
| When I want to see someone, and they're on the phone, I leave the
office and wait down the corridor a bit, out of earshot - or I'll
check back in a few minutes. It doesn't matter who it is I want
to see - secretary, developer or manager - I prefer privacy (or
at least as much privacy as I can manage in a cubicle) for my
phone calls, and accord others the same privilege.
However, if I go too far away, I sometimes find that when I
check again, the person is gone, or there is someone else talking
to them; I've "lost my place". I can understand why some people,
worrying about getting ahold of a possibly elusive person, might
decide to play it safe and not let the other out of sight. But
it probably doesn't occur to these people that they can wait
unintrusively.
One thing I do if I'm on the phone and someone stops by, I'll
acknowledge them and say that I'll stop by their office when I'm
off the phone. I think this is the most elegant and fair solution.
Steve
|
304.20 | a strategy | STUBBI::B_REINKE | the fire and the rose are one | Sun May 17 1987 00:12 | 17 |
| Steve has brought up a good point here. I used to have a suptervisor
who would always come by my office as soon as he was free if I looked
in on him when he was talking to someone or on the phone. The people
I currently work for do no do that. As a result I am more apt to
hover just out of earshot until they are off the phone or interupt
their conversation with another long enough to acknowledge me. If
you are going to confront people on their sitting and waiting or
hovering outside behavior you should be prepared to be sure you
are able to find time to talk to everyone who needs to see you.
This could be as simple as acknowledging a person with a nod when
you are busy and then calling or going to them as soon as you are
free, or there could be other solutions - such as posting a message
board outside of your office. But if you tell people that you will
make every effort to get back to them and follow through on it
you will cut down on your undesired waitees.
Bonnie J
|
304.21 | | SUPER::HENDRICKS | Not another learning experience! | Mon May 18 1987 09:22 | 16 |
| I have seen particularly abusive behavior directed at secretaries.
For example, someone will come in, sit down, pull up a chair, and
look expectantly at the secretary who is on the phone. I don't
think most people pull up a chair if the person is a peer or manager!
If the secretary is speaking with a doctor or lawyer, that's pretty
hard on her. The other thing I have seen people do to secretaries
is when standing near the secretary's desk, and receiving a call,
taking it there and tying up the phone (offensive if it lasts more
than 1 minute in my book!).
What I like is when someone looks in enough to see that I have seen
them, and I can beckon with a finger, cover the phone and say, "I'll
come see you when I'm done", or "Wait just a sec and I'll be off".
They can then choose what to do, and unless I have beckoned them
in, I much prefer they wait in the hall.
|
304.23 | bastards | SKYLIT::SAWYER | i'll take 2 myths and 3 traditions...to go.. | Mon Jun 22 1987 17:48 | 18 |
|
re:22
how about this....
2 techs (male, in this case) work for some engineers and
find that 35% of the time they have nothing to do cuz no one
has given them anything to do.
this is considered, by the boss, not their fault and they
recieve a nice review and raise because they did everything they
were asked to do quite nicely.
the fact that 35% of the time they were idle is ignored....
a secretary working for the same boss and finding similiar
bundles of idle time for the same reason.....there was nothing
to do....will find this has been noticed and included on her
review and in her raise....
reasoning: she should have found something to do....
|