T.R | Title | User | Personal Name | Date | Lines |
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282.1 | | CSC32::JOHNS | | Tue Apr 14 1987 11:45 | 3 |
| You may want to add this note to the topic on anger.
Carol
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282.3 | good manners even whne angry | IMAGIN::KOLBE | Your all STARS team, CSC/US | Tue Apr 14 1987 17:54 | 18 |
| There are few things at work that require *real* anger. I can't
think of much (other than the things that would get someone fired
anyway) that would cause me to yell or scream at a co-worker.
I used to work with a man who literally turned red in the face and
screamed at me because I had replaced a library module (that I was
responsible for) and he did not like the change. A year later after
I had moved to Colorado a company called and said they were
interviewing him and wanted to know what I thought of him. I told
the truth. He was good technically but I would never work with him
again and I explained why. They did not hire him. I will do the
same for anyone inmature enough to act this way at work. BTW, I
did not yell back and just walked away while he screamed.
Male or female makes no difference, manners are important even when
you are angry. Liesl
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282.4 | Understanding Anger | GOOGLY::KERRELL | It's OK to know you're OK | Wed Apr 15 1987 05:15 | 16 |
| The approach I would go for is two fold;
1. Identify and discuss the different 'persona' that we use when
communicating with other humans.
2. Understand how stress works and causes a build up of 'anger energy'
within us.
Once you understand stress you can recognise the signs and 'channel' your
built up frustrations in a more positive way. Using an understanding of the
different 'personna' we can learn which 'persona' best fits a situation in
order to avoid conflict situations.
Sorry for the over simplification but I am short of time,
Dave.
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282.5 | Oops..forgot to say... | GOOGLY::KERRELL | It's OK to know you're OK | Wed Apr 15 1987 05:24 | 6 |
| In understanding the various 'persona' that we use, it must be remembered
that our personalities (as others see us) are made up of the combination of
these 'basic components'. All though it is abnormal to be more than say 70%
of any one 'persona' it IS OK to be different (see my personal name).
Dave.
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282.8 | Passionate emotion is not for work | IMAGIN::KOLBE | Your all STARS team, CSC/US | Wed Apr 15 1987 17:39 | 32 |
| RE previous - I can see I wasn't clear about what *real* anger may
be. Anger is a PASSIONATE EMOTION. There is not really much place
for that at work (unless the company is doing something terrible
like putting toxic waste in the river etc).
I too was raised in a family that did not have yelling matches.
My folks were of the 'leave room when there is a confrontation'
school of thought. Obviously that has formed my behavior since I
do the same thing if possible. Thats not really all bad either as
much is said in anger that is best left unsaid.
But back to the topic. Most arguments at work are rather mundane
disagreements over style or form. This does not justify yelling
and turning red. Besides being totally unprofessional it creates
resentment and fear. Not very good for the work environment.
There is not a man at work that can place me in the same rage my
husband can because I don't care about them in the same way. I care
about what Ray feels towards me so my responses to him are much
more emotional. I don't want or need that same intensity at work.
If someone tries to force it on me I can wait till they are rational
to continue the discussion.
There is an old saying that revenge is a dish best eaten cold. So
if someone at work tries to get you angry - "don't get mad, get
even". You can't think clearly if you've given in to rage and when
people are fighting little gets acomplished till they settle down.
liesl
|
282.9 | ? | GOOGLY::KERRELL | It's OK to know you're OK | Thu Apr 16 1987 04:46 | 8 |
| re .8:
> Anger is a PASSIONATE EMOTION.
I would say it's an aggresive outburst.
Dave.
|
282.10 | some observations | CREDIT::RANDALL | Bonnie Randall Schutzman | Thu Apr 16 1987 09:32 | 45 |
| No, the aggressive outburst is a way -- and only one way -- of
expressive anger.
In the group where I work, most (but far from all) of the anger I see
falls into two categories:
1. Unexpressed anger. Someone asks for something in relation to a
project. Someone else thinks this request is unreasonable but
instead of pointing out why it's unreasonable or trying to work
through the problem, the second person says "sure," then goes
back to the office and simmers for a while. Odds are that later
on he or she will say nasty things about the first person over
coffee, or be uncooperative later on, as subtle ways of getting
revenge. Most of the time when the first person finds out what
the problem was, he or she is astonished that the second person
didn't say something about it at the time.
This is not good for group morale.
I haven't noticed any difference between the sexes -- men and
women I work with both seem to do this frequently. It's like
they don't even know they're angry.
2. Misplaced anger. Somebody reacts not to what was actually said
but to what he or she thought was said, or to something that
happened the night before, or to something that reminds them
of the way their father used to treat them when they were growing
up. This tends to lead to the kind of red-faced shouting described
earlier; I have noticed this more often in the men around here
than in the women, though it's by no means exclusively male.
Because of this, I think one of the more important things to discuss
in your rap session is how to tell when you feel angry and how to
get control of that anger rather than letting it burst out at
inappropriate times and in inappropriate ways. It's not wrong to
be angry at someone who takes your parking space or who wants you
to finish a project three weeks earlier than planned so she can
go on a vacation. But just yelling is not going to get much in
the way of results in either case.
(I know -- I'm not very good at either identifying or controlling
my anger . . . )
--bonnie
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282.11 | | SUPER::HENDRICKS | | Fri Apr 17 1987 18:05 | 17 |
| I get angry a lot. I work hard at not showing it in non-productive
ways at work. Sometimes I have to grab a supportive friend and
go take a walk and allow myself to express anger during the workday
because it comes out in other nasty ways if I don't.
I can deal with direct anger ok, and prefer it to the "passive
aggressive" style which Bonnie described.
If someone else is angry with me, I would much rather have them
sit down, ask me to just listen until they are done (after which
time I can respond if I want), and tell me what is going on. I
hate it when people appear to agree on the surface, and then go
complain/act out/simmer in silence/bitch to other people about me.
I did a lot of work in therapy on learning to accept my own anger
and not be frightened of it, yet learn to express it in ways that
are not destructive. I'm still working on applying that!
|
282.12 | on names and styles | STUBBI::B_REINKE | the fire and the rose are one | Fri Apr 17 1987 21:05 | 20 |
| digression...
Now that there are two Bonnies in womannotes we are going to
need to make some distinctions - how about bonnie for bonnie randal
shutzman (as she signs her name that way) and Bonnie for me -
or Bonnie S and Bonnie R (me) we both even have the same names -
maybe I should just sign my name bj -
sigh......
when it comes to temper I seem to have my Scots-Irish ancestors
tendancies....I am a quick flare up and often just as quick over...
my worst times to be angry are right after work, or when I have
been cleaning and have a nose full of dust....when I am not over
tired, allergic, or upset with my kids I am seldom angry, unfortunately
my kids see a lot of me when I am any one of the three.....
I wish there was a patience pill
Bonni{ (Reinke)
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282.13 | A Real Life Example | NSG008::MILLBRANDT | Out of bounds again | Sat Apr 18 1987 00:45 | 28 |
| Hi Folks, new voice in the crowd here. Normally I'm a cheerful person.
Typically I question things I don't agree with, but I don't take it
poorly when I lose. This week, though, I really needed lots of work
hours to accomplish some things as the project nears integration test.
So when I read a mail message commanding my presence at six hours of
unrelated procedural-type training, I thought No Way, and sent thru
channels a sensibly-worded statement of why I needed the time. Later
came a @all.dis message stating that *all* engineers were expected to
attend. For some reason I really blew my cool. First, I put on my
jacket to leave, but then I thought that would be letting them win,
because I still wouldn't get anything done. Instead I found myself
yelling, at the very top of my voice, "THIS PLACE SUCKS!" Interesting
reactions: One person clapped, some said things along the line of "way
to go", one said he was blown out of his seat, at least one was
embarrassed, and I suspect most thought I'd really done it this time.
Especially the management types in the nearby conference room.
A little while later came the dispensation, "You do not have to
go".
I really would not recommend this to anyone as a strategy, nor do
I intend a repeat performance. But it's nice to know that the concerns
I was reacting from were appreciated and responded to.
So here's to all of us very human people trying to make our way
thru a complex world. Thanks.
- Dotsie
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282.14 | | NEWVAX::BOBB | I brake for Wombats! | Mon Apr 20 1987 16:43 | 43 |
| As I was reading over the notes, I was thinking about how I respond
to anger.... and it depends on where I am (work vs. home).
I tend to be an emotional and verbal person so when something makes
me mad, I usually don't take the time I should to calm down.
At work, if I'm annoyed I found the best way for me to handle it
is to compose a memo while I am still mad. It allows me to vent
my feelings, but gives me a safety valve because I don't send
it out until the next day, after I have had a chance to read it
over and be calmer. If it's a situation where several co-workers
are involved, we tend to have gab sessions over coffee or over the
cube walls. Then it seems all of us vent frustration.
At home, when I am mad, again I try to make myself wait before I
say anything. I found that sorting laundary is great - I can throw
things around and be violent, but how much damage can a sock do?
If I'm in a bad mood, I also will warn my SO, so he knows it that
it's not him I'm mad at, just the world in general.
I also argue out-loud with myself. I've had plenty of arguements
with people that they never knew about, because they weren't around.
I find that allows me to vent steam and say the wrong things without
having anyone hear the wrong things... I argue alot in the car -
no one hears me then.... though it must look funny to the passers-by.
If I'm really mad and haven't been able to vent steam or things are
really peaking, (I can think of about 4 times in my life) I punch
something solid. So far it's always been a wall and luckily I haven't
damaged anything too badly yet (me or the walls). Whatever the reason,
that physical release is just what I needed, and I feel the anger
in me fade.
I do believe that prevention is better, though. One of the main ways I
use to keep from getting mad is too take life a lot easier than I used
to. I try not to let the little things upset me anymore and also
try to always see the lighter side of a situation.... but, whether
it's the Irish temper or the German stubbornness, I do still have
more "moments" than I would like to...
I do like the idea of "patience pills"!
janet b.
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282.15 | support people? | ULTRA::ZURKO | UI:Where the rubber meets the road | Mon Apr 20 1987 17:35 | 15 |
| re: .13
Yes, I am always gratified when someone is cool-headed and kind
enough to extract the piece[s] of information from my angry outbursts.
Perhaps that is one way to deal with anger in general; find a good
friend who will do that for you (and perhaps do the same for them).
I find if I hold the anger in, I don't learn anything, because I
am not forced to look at my anger. I can deny it later (who, me?
I'm cool. I'm cheerful. I'm friendly [hey honest, in real life,
sometimes I am!]).
So, is anyone out there willing to read my angry replies, so I don't
have to post them??? I'd do the same for you. This is an honest
suggestion. Mail to the above.
Mez
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282.16 | | GCANYN::TATISTCHEFF | | Tue Apr 21 1987 11:26 | 6 |
| Once my mom threw a birthday cake at a wall when her boyfriend did
something rotten (the details escape me). She said it was not the
slightest bit satisfying, just went PLOP. Not like the great smash
of china thrown in the sink...
Lee
|
282.18 | | SSVAX::LAVOIE | | Wed Apr 22 1987 16:31 | 12 |
|
I remember once when my sister and I had been arguing for hours
about something and I was really angry with her. I had isolated myself in
the kitchen to get away from her and make something for supper.
Just as I had finished cooking she came down around the corner and
grabbed a piece of the steak off my plate. I just reached over and
threw the glass of water at her and soaked her. After I first did
it I couldn't help but laugh. It was a little hard to explain the
puddle in the kitchen when mom came home though......
Debbi
|
282.19 | The miracle of therapy!! | JUNIOR::TASSONE | Spring Fling | Thu Apr 23 1987 09:56 | 46 |
| Anger has not been one of my favorite emotions to express. I have
a bit of fear in letting it out. The last time I let my anger show,
I nearly got my sister arrested for falsifying her drivers license
to get into a bar. My anger was not AT her but AT my parents who
were in the process of getting a divorce.
I go to counseling now and I can fully express (verbally, with tears,
with punches (to the wall)) my anger and no one gets hurt. But,
*I* get my release that I need and become more aware of what I need
to do to correct the situation that angers me.
We all get angry at times and it is important that we realize *how
to* effectively deal with this emotion. If something angers you
about a person and it affects you in a negative way, you should
confront that person positively, state that "what they did" has
made you feel angry and that you want to work out a solution. Period.
Now that person has the option of working with you or continuing
to make you angry. In that case, the other person has the problem
and you have to deal with letting the anger go. Remember, we are
all responsible for our happiness and one of the ways to be happy
is to let anger go. If not, it eats away inside you physically
and mentally. Take it from me, I know.
If anyone would like to discuss this topic more fully off-line,
I will be glad to share with you what I have learned in my counseling
sessions. They have been a big help to me.
One more thing, I am an Adult Child of an Alcoholic and it is proven
that these children have hidden angers that come out in very different
ways than those children not brought up in alcoholic homes.
Think about this (those of you who know what I'm talking about):
growing up with an alcoholic mother and a (mentally) abusive father
(because he was the co-alcoholic) 'caused me to supress ANY feeling
that would get in the way of balance in the family. I played the
hero role for a long, long time and I *had* to do everything because
I *felt* that if *I* didn't get it done, no one would and that would
mean caos (sp?). So, in reality, for most of my life, *I* was used
and in some ways, if I allow it, I still feel used by my sisters.
But, therapy is helping me deal with this anger and I am starting
to let things go.
Miracles happen every day.....
Cathy
|
282.20 | one more thing | JUNIOR::TASSONE | Spring Fling | Thu Apr 23 1987 09:58 | 5 |
| BTW, my parents separated after 31 years of marriage and I was 23
years old. That was at the same time that my mother admitted her
alcoholism and began therapy. All of this during the past 3 years.
I'll be alright.....CT
|
282.22 | Twins and anger | PSTJTT::BUGSY | | Mon Apr 27 1987 20:59 | 34 |
| I was engaged to an identical twin, Renee, and I was amazed
at the interaction between these two!!! Granted, they were
guys, but they were SUPER identical (hence the concept of
marrying one never seemed to be a very good idea) and they
NEVER got physically or verbally mad at each other. Anthony
would get ticked off at Arthur, and gently chastize him, but
Arthur would NEVER say a hot word against Anthony.
I always ended up in the middle because *I'D* get mad at
Anthony for something and Arthur would put me down for getting
angry because his brother didn't deserve it. Yes, he DID
deserve it and I had every right to get angry...
I stopped beating my head against the wall a few years later..
We're still very good friend{ (up until I got married anyway -
he hasn't spoken to me since that) but their angre transcends
any comprehension I have about it...
And I'd venture a guess and say that emotions among twins must
be of more complex type!!!
I'm afraid, tho', that I don't handle anger well. If it's superficial
anger, I just blow up and get it over with. Took me lots of time
to learn that.
But the deep stuff just smolders, I'm afraid. My mother used to
slap me when I got angry.... anger was a bad thing (she genuinely
believes that) and showing it is only done by a bad child.
Not one of Mom's nicer legacies I'm afraid.
Bugs
|
282.24 | Only 3 months to go... | TSG::TAUBENFELD | Almighty SET | Mon Jun 29 1987 10:27 | 20 |
| I was always told not to hold my anger in. When highschool started
I became more self confident. I found I wasn't nearly as angry
as I had been before because I was telling people how I felt before I let
it build up inside. That's the best way I can think of for avoiding
anger.
Unfortunatly this formula doesn't always work. Usually after 2
or 3 months, things will have built up enough to effect me. They
are usually small things that I wouldn't notice until they
were combined with other small things. Last week was the 3 month
climax. Why I blew up is too ridiculous to discuss, but I ended
up screaming obscenities into the maintanence man's answering machine.
I released so much emotion I was shaking for the next 2 days. But,
I apologized to him and I'm ready for another 3 months. Boy, answering
machines are great.
By the way, an excercise bike also helps. I went about 3 minutes
as fast as I could possibly go, and there was little anger left.
|