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Conference turris::womannotes-v1

Title:ARCHIVE-- Topics of Interest to Women, Volume 1 --ARCHIVE
Notice:V1 is closed. TURRIS::WOMANNOTES-V5 is open.
Moderator:REGENT::BROOMHEAD
Created:Thu Jan 30 1986
Last Modified:Fri Jun 30 1995
Last Successful Update:Fri Jun 06 1997
Number of topics:873
Total number of notes:22329

16.0. "ON BEING ASSERTIVE" by PNEUMA::MASON () Thu May 08 1986 11:50

    I'm learning, albeit, somewhat slowly how to be assertive.  I had
    a victory today, and I thought I'd share it with you all, and encourage
    you to share stories of your own assertivness that made you feel
    more powerful, or just more self respecting.
    
    I had a meeting today with someone I didn't know.  I arrived slightly
    early, and was ushered into a waiting area by this person's secretary.
    I waited.  I waited. And I waited.  A half an hour went by.  I promised
    myself that in "another 5 minutes" I'd get up and leave.  Finally
    she came out of her office.  She could see me waiting, but she said
    nothing.  Finally, her secretary returned to her desk and the woman
    asked her to bring me in.
    
    When we all sat down there was no apology for keeping me waiting;
    which to my mind would have been a common courtsey, and I would
    have felt ok about things.  But noooooooooooooo....she just started
    in with business.  I was livid (I actually saw red!).  (NOW HERE'S
    THE BEST PART).
    
    I said:  "Now X, before we start, I just want to let you know that
    I am really angry about being kept waiting for 1/2 hour.  It felt
    very rude to me, and I'm so angry that I don't feel like I can get
    on with the business I'm here to talk about."
    
    She was definately taken aback, and responded not with an apology,
    but with reasons for why she had to keep me waiting.  I would have
    prefered an apology...but the point to my story is that I said what
    I needed to say, and then I was able to let go.
    
    Thanks for listening!
    
    ****andrea the assertive****
    
    
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16.1Thanks for sharing this.VORTEX::JOVANthe Music kiss....Thu May 08 1986 14:217
    Good for you!!
    
    I to have that trouble, and your sharing of your story and your
    feelings help me to believe that is ok to express my feelings when
    I feel them.  Not let them eat me up inside.
    
    Angeline
16.2MOSAIC::TARBETMargaret MairhiFri May 09 1986 10:055
    <grin>  Terrific, Andrea!  
    
    I've never had the courage to speak out before, but maybe next time....
    
    					=maggie
16.3IAS Course.ADGV02::KERRELLDo not disturbFri May 09 1986 13:5914
  Here in the UK there is a course run for DEC employees called
  the Influencing and Assertiveness Course.
  I attended recently and it consisted of the following:-
  
  	Transactional Analysis Theory
  	Role Playing
  	Assertiveness Skills
  	Self Analysis
  
  Most people on the course gained something and I would recommend
  it to anyone. Do you have such a course in the US? If not maybe
  I could get you more info so that it can be proposed?
  
  Dave.
16.4TLE::LIONELSteve LionelFri May 09 1986 15:0115
    Yes, there are such courses here in the US.  I'm not aware just
    which ones are currently offered by DEC directly, but a few years
    ago I took such a course from an outside consultant.  That course
    was called "Positive Power and Influence", but it had the same
    general outline as the course Dave mentioned.  I found it
    extremely helpful in understanding why people got so annoyed with
    me and really helped me get along better in the world.  I highly
    recommend such courses to everyone, male or female.
    
    A side note - while at the course I happened to pick up the
    book "Parent Effectiveness Training" (or P.E.T.) which they were
    using as "outside reading".  I wasn't a parent at the time, but
    I was delighted to see that many of the same concepts and skills
    in this book could be applied to everyday life.  Highly recommended.
    				Steve
16.6Being less assertive.ADGV02::KERRELLDo not disturbTue May 13 1986 06:5620
  <--(.5)--( The course I mentioned in an earlier note looked at
  beahviour as a three cornered triangle:
  
  			Assertive
  			   /\
                          /  \
  			 /    \
  			/      \
  		       /        \
  		       ----------
  		Aggressive	Passive
  
  We were taught to recognise these differant behaviours with
  reference to transactional analysis. None of them are wrong, but
  they all have their place.
  If you want to be less assertive, do you mean less
  agressive/assertive or just more passive? Understanding these
  behaviours could be the first step to being where you want to be.
  
  Dave.
16.8Good show!ESPN::HENDRICKSHolly HendricksFri May 16 1986 11:378
    My ability to be assertive in a given situation is usually exactly
    inversely proportional to my investment in the outcome of the situation
    and in making a good impression!
    
    Kudos to Andrea--sounds like you were able to exercise your
    asssertiveness even when the stakes were high (i.e., a business
    situation as opposed to asserting yourself to someone from who you
    were purchasing a service and could choose never to see again).
16.9courage !OZONE::KESSLERFri May 16 1986 18:425
    		Yeah for you , Andrea !!!  It's supposed to
    	be easier the next time.
    
    Amy
    
16.10Coutesy should come easy but...STING::FIELDSFri Dec 18 1987 21:509
    It sure beats getting an ulcer by wanting to explode at these "too
   busy" important people but everytime I've let these callous people
   have it they no longer wish to speak with me. Am I right to feel
   wronged when this happens. Not according to the ones that keep me
   waiting.
    
     Tom  
      
    
16.11finesse3D::CHABOTWanted: IASFM Aug 1979 &amp; Mar 1980Mon Jan 04 1988 17:445
    Well, these things require some practice.  You probably don't really
    want to have these people never speak to you again (at least, some
    of them), but neither do you want to keep it all in.  I repeat
    a recommendation for Elgin's books on "The Gentle Art of Verbal
    Self-Defense" for ideas.
16.12at least for me....BEING::MCANULTYThe end of an era...Tue Jan 05 1988 09:599
>   You probably don't really want to have these people never speak 
>   to you again 

Too late !!

		Micheal


16.13unless of course you already know everyone you want to know3D::CHABOTWanted: IASFM Aug 1979 &amp; Mar 1980Wed Jan 06 1988 18:016
    Re: .12
    
    Ho ho ho.  Of course this sentence should have read
    
    	In the future you probably want to make sure that such people
    	speak to you again after you express your feelings...