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Conference mvblab::alphaserver_4100

Title:AlphaServer 4100
Moderator:MOVMON::DAVISS
Created:Tue Apr 16 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:648
Total number of notes:3158

606.0. "RCM no help command" by HLFS00::HAANS_E (C-YA AGAIN ... ON MY WAY BACK) Thu May 15 1997 08:00

    Hi,
    
    Anybody seen this behaviour ? We replaced a RIO server control module
    because the old one didn't go to enable state anymore.
    Now after a few settings the new module works fine and all commands
    function except the RCM>HELP or RCM>? command...
    This worked on the old one ok.
    
    Has it been removed in a newer firmware or so? Where do the commands
    come from, the RIO board itself or from the sadle module besides the
    SRM rom (That is on the sadle, is it ?)
    
    Thanks,
    
    Erik
T.RTitleUserPersonal
Name		DateLines
606.1RCM no help commandCSC32::HUTMACHERThu May 15 1997 10:5930
    I think all the commands are from the rcm module once console
    code wakes it up or jumps to it with ctrl]ctrl]rcm
    
    rcm>?
    rcm>help
    do any of the other commands work?
    rcm>status
    rcm>reset 
    etc...
    
    could trying reseting rcm back to factory defaults
    
    depending on rcm version removing external power supply from rcm
    and install jumper
    J6 if rcm has no orange relay on it
    J7 if rcm has orange relay on it
    then power up the system to >>> this should reset the rcm back 
    to factory defaults
    powerdown remove jumper and reinstall external power supply 
    maybe this will get rcm help working again??
    
    just some ideas our lab system ? help seem to work on com1 to vt510
    com1-h8571-j-bc16e-vt510
    
    jim hutmacher mvhs colorado csc 800-354-9000 ext 25561
    
    might want to try this jumper reset on the old rcm module also?
606.2HARMNY::CUMMINSThu May 15 1997 15:1419
    Will post pointer to MOP-loadable RCMSETUP.SYS and floppy bootable
    RCMSETUP.FLP in next reply, coupled with instructions on how to use
    them..
    
From:	AFW3::CIAFFI       "MARCO CIAFFI Digital Equipment Corporation Maynard, Ma DTN:223-0167" 15-MAY-1997 13:50:13.53
To:	MAY21::CUMMINS
CC:	CIAFFI
Subj:	RE: Any ideas how this could happen? Only fix is factory defaults?

Bill,
	the rcm_setup script has not been run on that RIO module.
The text for the help command resides in nvram on the module but
it has to be loaded by the script.
	I was under impression that manufacturing was running that
script on all RIO's.
	You can copy it from wrk:[mopload]rcm_setup.sys and 'cat' it
over the network to a rawhide.

Marco
606.3RCM setup file for MFG defaultsHARMNY::CUMMINSThu May 15 1997 16:2926
    The files can be obtained from:
    
      HARMNY::FIRM03:[RAWHIDE.PUBLIC]RCMSETUP.SYS       # MOP-loadable file
      HARMNY::FIRM03:[RAWHIDE.PUBLIC]RCMSETUP.FLP       # Floppy image
    
    To use them:
    
      1. Copy MOP-loadable file to your local MOP server
         ..or..
         Insert FAT-formatted diskette that's had RCMSETUP.FLP dropped on it
    
      2. At SRM console, do the following:
    
         P00>>> cat mopdl:rcmsetup/ewa0 >setup     # if Ethernet MOP load
         ..or..
         P00>>> load fat                           # if floppy load
         P00>>> show device floppy                 #
         P00>>> cat fat:rcmsetup/dva0 >setup       #
    
      3. Then do the following:
    
         P00>>> setup                              # execute setup file
    
         Note that doing this setup will among other things zero out the
         NVRAM region used by SHOW POWER for logging environmental events.
         It will also reset the RCM escape sequence/password, etc..
606.4will try itHLFS00::HAANS_EC-YA AGAIN ... ON MY WAY BACKThu May 29 1997 11:206
    Thanks for the response,
    
    I will contact the customer and try to get it working this way.
    Will report back here if everything works ok then.
    
    Erik