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Conference mvblab::alphaserver_4100

Title:AlphaServer 4100
Moderator:MOVMON::DAVISS
Created:Tue Apr 16 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:648
Total number of notes:3158

562.0. "AlphaServer 4100 OpenVMS with Prestige 3000" by VAXRIO::CUPOLILLO () Fri Apr 04 1997 14:27

    
         Hi,
    
         After installing a Prestige 3000 to feed an AlphaServer 4100
    running OpenVMS, we got the following behavior for the system:  After
    installing the Monitoring software that cames with the nobreak under
    OpenVMS V6.2-1H3 and connecting the serial output of the nobreak to
    port TTA0 using the cable CT-03-92/01.  When the nobreak is being
    feeding by the AC power line, the Monitoring Software starts the
    Shutdown procedure, and when we take off the AC power from the nobreak
    the Monitoring Software reports that the POWER was restored.  In other
    word the Monitoring Software is operating in a reverse way.
    
         What can I check to fix this, is this a configuration problem?
    
         Thanks,
    
         Cupol
T.RTitleUserPersonal
Name
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562.1Some suggestionsMOVMON::DAVISMon Apr 07 1997 11:1525
From:	MOVMON::AJGAONKAR "KAMI AJGAONKAR, DTN: 223-8927, PKO3-1/R40  04-Apr-1997 1626"
To:	MOVMON::DAVIS
CC:	VAXRIO::CUPOLILLO,KAMI,SHRCTR::DJARVIS
Subj:	RE: Rawhide/Prestige 3000 UPS/OnliSafe problem

Todd:
There is no obvious cause of the problem from the note.  I have the following
suggestions:

1. Physically plug in a terminal to the port used for the UPS and verify that
it is TTA0.
2. Verify that the terminal characteristics are set per the manual settings
3. Verify that the UPS is configured in "Novell mode" and is set to 
"configuration code 2" - the Prestige user manual tells how to check both these
settings.

If all the above still results in a problem, contact Exide support at
800-365-4892.

As an aside, this was exactly one of the qual confiurations in the lab and we
had it working fine.

Regards,

Kami
562.2We will check the suggestionsVAXRIO::CUPOLILLOTue Apr 08 1997 09:486
    
    
       Thanks, we will check the suggestions.
    
       Cupol