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Conference mvblab::alphaserver_4100

Title:	AlphaServer 4100

Moderator:	MOVMON::DAVISS

Created:	Tue Apr 16 1996
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	648
Total number of notes:	3158

547.0. "AS4100/test cpu3 fails" by LOTIMA::P_MORRIS () Wed Mar 26 1997 07:23

    Hi
    
    Has anybody had similar problems to the following:-
    
    Config is:-
    
    Alphaserver 4100 Rackmount
    =========== ==== =========
    4 x 300Mhz CPU Part no:B3002-AB 
    4 x 128Mb  MEM Dataram MEM DEC equivalent = B3020-CA
    
    SRM version is 3.0-10 (V3.8 CD)
    System is running Digital Unix V4.0A
    
    in this config power test is OK
    test cpu0...OK   test mem0...OK
    test cpu1...OK   test mem1...OK
    test cpu2...OK   test mem2...OK
    test cpu3...FAIL test mem3...OK
    
    If CPU3 is removed everything is OK.
    
    Alternatively if all 4 CPUs are fitted
    & MEM banks 2 & 3 are removed,MEM0 & 1 installed ALL OK
    
    If all 4 CPUs are fitted & MEM0 ,1 & 2 fitted 
    the machine fails  the test cpu3.
    
    The CPUs have been cycled around & the CPU/MEM motherboard
    (54-23803-01) has been replaced,made no difference.
    
    The test_mem variable is set to full.
    
    We are currently trying to resource 8xB3020-CA to make the machine
    "totally DEC" instead of using the DataRAM memory,but I'm not sure that
    this is going to make any difference.
    
    Has anybody got any ideas ???
    All help gratefully received
    
    Regards
               
    Phil Morris

T.R	Title	User	Date	Lines
547.1		MAY21::CUMMINS	`Wed Mar 26 1997 12:13`	14
	You can do the following to get more info about the failure.. 1. Observe the OCP display. What does it freeze when it reports "FAIL" in the OCP display? The power-up code freezes failure displays for 3-5 seconds.. Is it failing a CPU or a memory test? 2. Using a serial console (CONSOLE=SERIAL), do the following: a. Bring up the machine to SRM prompt (remove CPU3 if necessary). b. Type following at SRM prompt: P00>>> d toy:22 22 -b thereby enabling additional error reporting (MFG mode). c. Recreate the failure situation and reset the machine. d. Does any additional error info get printed? e. Post the entire power-up display log as a reply to this note.
547.2		MAY21::CUMMINS	`Wed Mar 26 1997 12:14`	1
	This system has two or three power supplies, yes?
547.3	Console outputs of crash	LOTIMA::P_MORRIS	`Fri Apr 04 1997 13:02`	726
	Sorry for the delay in supplying this info. And also for the length of this note,you may want to extract this reply first. Below are the power ups & show config show * etc,also captures of the crashes while running test cpu from the console. This machine has 2 PSUs & in the following example the Dataram memory has been swapped out for DEC memory (4 banks of 128Mb sync) THE REVISION OF THE CPU'S ARE ALL REV D07 THE REVISION OF THE CPU/MEM MOTHERBOARD B06 THE REVISION OF DIGITAL MEM MODULES IS A MIX OF D04 D05 D06 NONE OF THE CPUS HAVE BEEN REPLACED BUT THEY HAVE BEEN MOVED AROUND. THE PROBLEM ONLY OCCURS WHEN YOU HAVE ALL 4 CPUS INSTALLED AS STATED IN .0 OF THIS NOTE CONSOLE OUTPUTS: ================ INIT Initializing... SROM V1.1 on cpu0 SROM V1.1 on cpu1 SROM V1.1 on cpu2 SROM V1.1 on cpu3 XSROM V3.0 on cpu1 XSROM V3.0 on cpu2 XSROM V3.0 on cpu3 XSROM V3.0 on cpu0 BCache testing complete on cpu1 BCache testing complete on cpu0 BCache testing complete on cpu3 BCache testing complete on cpu2 mem_pair0 - 128 MB mem_pair1 - 128 MB mem_pair2 - 128 MB mem_pair3 - 128 MB 20..20..20..21..21..21..20..21..23.. please wait 10 seconds for T24 to complete 24..24..24..24.. Memory testing complete on cpu0 Memory testing complete on cpu2 Memory testing complete on cpu3 Memory testing complete on cpu1 starting console on CPU 0 sizing memory 0 128 MB SYNC 1 128 MB SYNC 2 128 MB SYNC 3 128 MB SYNC starting console on CPU 1 starting console on CPU 2 starting console on CPU 3 probing IOD1 hose 1 bus 0 slot 1 - NCR 53C810 bus 0 slot 2 - DECchip 21040-AA bus 0 slot 4 - NCR 53C810 bus 0 slot 5 - DEC PCI FDDI probing IOD0 hose 0 bus 0 slot 1 - PCEB probing EISA Bridge, bus 1 bus 0 slot 2 - S3 Trio64/Trio32 bus 0 slot 4 - Mylex DAC960 keyboard error configuring I/O adapters... ncr0, hose 1, bus 0, slot 1 tulip0, hose 1, bus 0, slot 2 ncr1, hose 1, bus 0, slot 4 pfi0, hose 1, bus 0, slot 5 floppy0, hose 0, bus 1, slot 0 dac0, hose 0, bus 0, slot 4 System temperature is 25 degrees C AlphaServer 4100 Console V3.0-10, 19-NOV-1996 13:57:07 Halt Button is IN, BOOT NOT POSSIBLE P00>>>sho config Digital Equipment Corporation AlphaServer 4100 Console V3.0-10 OpenVMS PALcode V1.19-2, Digital UNIX PALcode V1.21-14 Module Type Rev Name System Motherboard 0 0000 mthrbrd0 Memory 128 MB SYNC 0 0000 mem0 Memory 128 MB SYNC 0 0000 mem1 Memory 128 MB SYNC 0 0000 mem2 Memory 128 MB SYNC 0 0000 mem3 CPU (2MB Cache) 2 0004 cpu0 CPU (2MB Cache) 2 0004 cpu1 Bridge (IOD0/IOD1) 600 0032 iod0/iod1 PCI Motherboard 8 0000 saddle0 CPU (2MB Cache) 2 0004 cpu2 CPU (2MB Cache) 2 0004 cpu3 Bus 0 iod0 (PCI0) Slot Option Name Type Rev Name 1 PCEB 4828086 0015 pceb0 2 S3 Trio64/Trio32 88115333 0000 vga0 4 Mylex DAC960 11069 0002 dac0 Bus 1 pceb0 (EISA Bridge connected to iod0, slot 1) Slot Option Name Type Rev Name Bus 0 iod1 (PCI1) Slot Option Name Type Rev Name 1 NCR 53C810 11000 0002 ncr0 2 DECchip 21040-AA 21011 0024 tulip0 4 NCR 53C810 11000 0002 ncr1 5 DEC PCI FDDI f1011 0000 pfi0 P00>>>sho dev polling ncr0 (NCR 53C810) slot 1, bus 0 PCI, hose 1 SCSI Bus ID 7 dka500.5.0.1.1 DKa500 RRD45 0436 polling ncr1 (NCR 53C810) slot 4, bus 0 PCI, hose 1 SCSI Bus ID 7 dkb0.0.0.4.1 DKb0 RZ29B 0016 dkb100.1.0.4.1 DKb100 RZ29B 0016 dkb200.2.0.4.1 DKb200 RZ29B 0016 dkb300.3.0.4.1 DKb300 RZ29B 0016 dkb400.4.0.4.1 DKb400 RZ29B 0016 dkb500.5.0.4.1 DKb500 RZ28D 0010 polling floppy0 (FLOPPY) PCEB - XBUS hose 0 dva0.0.0.1000.0 DVA0 RX23 polling dac0 (Mylex DAC960) slot 4, bus 0 PCI, hose 0 dra0.0.0.4.0 DRA0 1 Member JBOD dra1.0.0.4.0 DRA1 1 Member JBOD dra2.0.0.4.0 DRA2 1 Member JBOD dra3.0.0.4.0 DRA3 1 Member JBOD dra4.0.0.4.0 DRA4 1 Member JBOD dra5.0.0.4.0 DRA5 1 Member JBOD dra6.0.0.4.0 DRA6 1 Member JBOD dra7.0.0.4.0 DRA7 1 Member JBOD polling tulip0 (DECchip 21040-AA) slot 2, bus 0 PCI, hose 1 ewa0.0.0.2.1 00-00-F8-23-12-8F polling pfi0 (DEC PCI FDDI) slot 5, bus 0 PCI, hose 1 fwa0.0.0.5.1: 00-00-F8-40-0A-BA P00>>>SHO * arc_enable OFF auto_action BOOT boot_dev dkb0.0.0.4.1 boot_file boot_osflags A boot_reset OFF bootdef_dev dkb0.0.0.4.1 booted_dev booted_file booted_osflags cda0 dka500.5.0.1.1 char_set 0 com1_baud 9600 com1_flow SOFTWARE com1_modem OFF com2_baud 9600 com2_flow SOFTWARE com2_modem OFF console serial cpu_enabled f d_group field d_omit d_passes 1 d_runtime 0 d_verbose 0 dump_dev enable_audit ON ewa0_loop_count 3e8 ewa0_loop_inc a ewa0_loop_patt ffffffff ewa0_loop_size 2e ewa0_lp_msg_node 1 ewa0_mode Twisted-Pair exdep_data 5555555555555555 exdep_location 0 exdep_size 0 exdep_space pmem exdep_type 3 fru_table ON full_powerup_diags ON fwa0_loop_count 3e8 fwa0_loop_inc a fwa0_loop_patt ffffffff fwa0_loop_size 2e fwa0_lp_msg_node 1 graphics_background 4 graphics_foreground 7 graphics_page 0 graphics_switch -1 graphics_sync 0 graphics_type VIDEO kbd_hardware_type PCXAL language 36 language_name English (American) license MU memory_test full ocp_text os_type UNIX pal OpenVMS PALcode V1.19-2, Digital UNIX PALcode V1.21-14 pci_arbmode Round-Robin pci_parity ON pci_req64 pka0_disconnect 1 pka0_fast 1 pka0_host_id 7 pkb0_disconnect 1 pkb0_fast 1 pkb0_host_id 7 prompt >>> rcm_answer �� rcm_dialout �� rcm_init �� reset_boot_arg0 0 reset_boot_arg1 reset_boot_arg2 sys_model_num 4100 sys_serial_num AY65013525 sys_type RACKMOUNT tga_sync_green 8 tt_allow_login 1 tta0_page 0 tta0_type VIDEO tty_dev 0 version V3.0-10, 19-NOV-1996 13:57:07 P00>>> P00>>> P00>>> P00>>>SHO DYNAMIC zone zone used used free free utili- high address size blocks bytes blocks bytes zation water -------- ---------- ------- ---------- ------- ---------- ------- ---------- 0001A4E0 618496 28 394112 9 224416 63 % 553312 0001A120 982976 380 164512 22 818496 16 % 268800 0011B8A0 520093696 1 32 1 520093696 0 % 144928 P00>>> P00>>>d toy:22 22 -b P00>>>test cpu Console is in diagnostic mode System test, runtime 300 seconds Type ^C if you wish to abort testing once it has started Starting background cache/memory test on CPU0.. Starting background cache/memory test on CPU1.. Starting background cache/memory test on CPU2.. Starting background cache/memory test on CPU3.. *CPU 00: Unexpected Machine Check through vector 00000660 EV5 IPRs: exc_addr: 00000000 000e2208 exc_sum: 00000000 00000000 exc_mask: 00000000 00000000 isr: 00000000 00200000 icsr: 000000c1 44000000 icpe_stat: 00000000 00000000 dcpe_stat: 00000000 00000000 va: 00000000 0ab50000 mm_stat: 00000000 00016c11 sc_addr: ffffff00 0000f40f sc_stat: 00000000 00000000 bc_tag_addr: ffffff80 1dcf6fff ei_addr: ffffff00 0ab5000f ei_stat: fffffff9 04ffffff fill_syn: 00000000 000002fe IOD: 0 base address: f9e0000000 WHOAMI: 000008ba PCI_REV: 06008032 ENVIRON: 00000000 CAP_CTL: 46460ff1 HAE_MEM: 00000000 HAE_IO: 00000000 INT_CTL: 00000003 INT_REQ: 00c00000 INT_MASK0: 00e70000 INT_MASK1: 00000000 MC_ERR0: 0ab50000 MC_ERR1: 800e9b00 CAP_ERR: b0000000 PCI_ERR: 00000000 MDPA_STAT: 80000000 MDPA_SYN: 00000000 MDPB_STAT: 40000000 MDPB_SYN: 00000002 IOD: 1 base address: fbe0000000 WHOAMI: 000008ba PCI_REV: 06000032 ENVIRON: 00000000 CAP_CTL: 46460ff1 HAE_MEM: 00000000 HAE_IO: 00000000 INT_CTL: 00000003 INT_REQ: 00c00000 INT_MASK0: 00c00000 INT_MASK1: 00000000 MC_ERR0: 0ab50000 MC_ERR1: 800e9b00 CAP_ERR: b0000000 PCI_ERR: 00000000 MDPA_STAT: 80000000 MDPA_SYN: 00000000 MDPB_STAT: 40000000 MDPB_SYN: 00000000 Console Crash... Type ;P to view stack contents breakpoint at PC 61340 desired, XDELTA not loaded Process memtest, pcb = 0083C0E0 pc: 00000000 000E2208 ps: 20000000 00000004 r2: 00000000 00061DA0 r5: 00000000 0AA00000 r3: 00000000 001049B0 r6: FFFFFFFF FFFFFFFF r4: 00000000 00000000 r7: 00000000 0083B5C0 exception context saved starting at 0083CB40 GPRs: 0: 00000000 00020000 16: 00000000 0001F81B 1: 00000000 00015013 17: FFFFFFFF FFFE07E5 2: 00000000 000E3660 18: 00000000 0AB50128 3: 00000000 0083B6C0 19: 00000000 00000000 4: 00000000 00020000 20: 00000000 FFFFFFFD 5: 00000000 0AA00000 21: 00000000 05C00000 6: FFFFFFFF FFFFFFFF 22: 00000000 0083CCB0 7: 00000000 0083B5C0 23: FFFFFFFF FFFFFFFF 8: 00000000 0083B6C0 24: FFFFFFFF FFFFFFFF 9: 00000000 01200000 25: 00000000 0AB50120 10: 00000000 00000100 26: 00000000 00000018 11: 00000000 0000004C 27: 00000000 00000001 12: 00000000 00000000 28: FFFFFFFF FFFFFFF2 13: 00000000 00000008 29: 00000000 0083CCA0 14: 00000000 00000001 30: 00000000 0083CCA0 15: 00000000 00000073 dump of active call frames: PC = 000E2204 PD = 000E3660 (MEMTEST_GRAY) FP = 0083CCA0 SP = 0083CCA0 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R29 saved starting at 0083CCC0 R2 = 000E3380 R3 = 0083CF08 R4 = 00000000 R5 = 0011B8A0 R6 = 00060480 R7 = 0083B5C0 R8 = 0083B6C0 R9 = 01200000 R10 = 00000100 R11 = 0000004C R29 = 0083CD20 PC = 000E1CE8 PD = 000E3380 (RAND_BLOCK) FP = 0083CD20 SP = 0083CD20 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 R15 R29 saved starting at 0083CD28 R2 = 000E34C0 R3 = 1EFFFFE0 R4 = 000E35A0 R5 = 00000000 R6 = 0083C0E0 R7 = 000E3138 R8 = 00060480 R9 = 0083B6C0 R10 = 00000000 R11 = 0011B8A0 R12 = 00000000 R13 = 00000000 R14 = 00000000 R15 = 00000000 R29 = 0083CDB0 PC = 000E17DC PD = 000E34C0 (MEMTEST) FP = 0083CDB0 SP = 0083CDB0 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R29 saved starting at 0083D220 R2 = 0005A470 R3 = 0083C0E0 R4 = 0083C2B0 R5 = 00000000 R6 = 00000000 R7 = 00000000 R8 = 00000000 R9 = 00000000 R10 = 00000000 R11 = 00000000 R29 = 0083D280 PC = 00034288 PD = 0005A470 (KRN$_PROCESS) FP = 0083D280 SP = 0083D280 R2 R3 R4 R5 R29 saved starting at 0083D288 R2 = 00000000 R3 = 00000000 R4 = 00000000 R5 = 00000000 R29 = 00000000 breakpoint at PC 61340 desired, XDELTA not loaded Process memtest CPU2: soft error detected, vector 00630 mchk_code: 00000000 00860000 EV5 IPRs: ei_addr: ffffff00 0802400f ei_stat: fffffff9 04ffffff fill_syn: 00000000 00000086 isr: 00000001 00000000 IOD base address: 0000000000 WHOAMI: 00000002 PCI_REV: 00000000 MC_ERR0: 00000000 MC_ERR1 00000000 CAP_ERR: 00000000 MDPA_STAT: 00000000 MDPA_SYN: 00000000 MDPB_STAT: 00000000 MDPB_SYN: 00000000 Process memtest CPU3: soft error detected, vector 00630 mchk_code: 00000000 00860000 EV5 IPRs: ei_addr: ffffff00 0a02400f ei_stat: fffffff9 04ffffff fill_syn: 00000000 00000012 isr: 00000001 00000000 IOD base address: 0000000000 WHOAMI: 00000003 PCI_REV: 00000000 MC_ERR0: 00000000 MC_ERR1 00000000 CAP_ERR: 00000000 MDPA_STAT: 00000000 MDPA_SYN: 00000000 MDPB_STAT: 00000000 MDPB_SYN: 00000000 Process memtest CPU1: soft error detected, vector 00620 mchk_code: 00000000 00860000 EV5 IPRs: ei_addr: ffffff00 0a5e062f ei_stat: fffffff0 c4ffffff fill_syn: 00000000 00006800 isr: 00000001 00000000 IOD base address: 0000000000 WHOAMI: 00000001 PCI_REV: 00000000 MC_ERR0: 00000000 MC_ERR1 00000000 CAP_ERR: 00000000 MDPA_STAT: 00000000 MDPA_SYN: 00000000 MDPB_STAT: 00000000 MDPB_SYN: 00000000 CPU 00: Unexpected Machine Check through vector 00000660 EV5 IPRs: exc_addr: 00000000 00061704 exc_sum: 00000000 00000000 exc_mask: 00000000 00000000 isr: 00000000 00200000 icsr: 000000c1 44000000 icpe_stat: 00000000 00000000 dcpe_stat: 00000000 00000000 va: 00000000 000b2590 mm_stat: 00000000 00005c50 sc_addr: ffffff00 0000f42f sc_stat: 00000000 00000000 bc_tag_addr: ffffff80 0aaf6fff ei_addr: ffffff00 0ab5000f ei_stat: fffffff0 04ffffff fill_syn: 00000000 000002fe IOD: 0 base address: f9e0000000 WHOAMI: 000008ba PCI_REV: 06008032 ENVIRON: 00000000 CAP_CTL: 46460ff1 HAE_MEM: 00000000 HAE_IO: 00000000 INT_CTL: 00000003 INT_REQ: 00800000 INT_MASK0: 00e70000 INT_MASK1: 00000000 MC_ERR0: 08024000 MC_ERR1: 800f9b00 CAP_ERR: a1000000 PCI_ERR: 00000000 MDPA_STAT: c0000000 MDPA_SYN: 00000000 MDPB_STAT: 40000000 MDPB_SYN: 00000000 IOD: 1 base address: fbe0000000 WHOAMI: 000008ba PCI_REV: 06000032 ENVIRON: 00000000 CAP_CTL: 46460ff1 HAE_MEM: 00000000 HAE_IO: 00000000 INT_CTL: 00000003 INT_REQ: 00800000 INT_MASK0: 00c00000 INT_MASK1: 00000000 MC_ERR0: 08024000 MC_ERR1: 800f9b00 CAP_ERR: a1000000 PCI_ERR: 00000000 MDPA_STAT: c0000000 MDPA_SYN: 00000000 MDPB_STAT: 40000000 MDPB_SYN: 00680000 Console Crash... Type ;P to view stack contents breakpoint at PC 61340 desired, XDELTA not loaded Process timer, pcb = 0010AB00 pc: 00000000 00061704 ps: 30000000 00000004 r2: 00000000 00061DA0 r5: 00000000 001098E0 r3: 00000000 001049B0 r6: 00000000 0005B008 r4: 00000000 00000000 r7: 00000000 00000004 exception context saved starting at 0010B9C0 GPRs: 0: 00000000 0000001F 16: 00000000 00000000 1: 00000000 0010AB08 17: 00000000 0001A3F0 2: 00000000 00058430 18: 00000000 0001A3F0 3: 00000000 00000000 19: 00000000 001108F0 4: 00000000 00000000 20: 00000000 0010AB00 5: 00000000 001098E0 21: 00000000 00000000 6: 00000000 0005B008 22: 00000000 0004FE90 7: 00000000 00000004 23: 00000000 0000001F 8: 00000000 001098E0 24: 00000000 00D1D41A 9: 00000000 00000001 25: 00000000 00000001 10: 00000000 00000000 26: 00000000 0002A7E0 11: 00000000 00000000 27: 00000000 00062330 12: 00000000 00000000 28: FFFFFFFF FFFFFFF2 13: 00000000 00000000 29: 00000000 0010BB30 14: 00000000 00000000 30: 00000000 0010BB30 15: 00000000 00000000 dump of active call frames: PC = 00061700 PD = 00058430 (SCHEDULE) FP = 0010BB30 SP = 0010BB30 R2 R3 R4 R5 R6 R7 R8 R9 R10 R29 saved starting at 0010BB48 R2 = 0005B008 R3 = 0001C9E8 R4 = 0004FE90 R5 = 000CB735 R6 = 0001CA50 R7 = 00000001 R8 = 0001C9C8 R9 = 00000000 R10 = 00000000 R29 = 0010BBA0 PC = 00038ACC PD = 0005B008 (KRN$_WAIT) FP = 0010BBA0 SP = 0010BBA0 R2 R3 R4 R5 R29 saved starting at 0010BBA8 R2 = 0005BA58 R3 = 00000001 R4 = 000F4240 R5 = 000CB735 R29 = 0010BC40 PC = 0003C0B8 PD = 0005BA58 (KRN$_TIMER) FP = 0010BC40 SP = 0010BBE0 R2 R3 R4 R5 R6 R7 R8 R9 R29 saved starting at 0010BC48 R2 = 0005A470 R3 = 0010AB00 R4 = 0010ACD0 R5 = 00000000 R6 = 00000000 R7 = 00000000 R8 = 00000000 R9 = 00000000 R29 = 0010BCA0 PC = 00034288 PD = 0005A470 (KRN$_PROCESS) FP = 0010BCA0 SP = 0010BC40 R2 R3 R4 R5 R29 saved starting at 0010BCA8 R2 = 00000000 R3 = 00000000 R4 = 00000000 R5 = 00000000 R29 = 00000000 breakpoint at PC 61340 desired, XDELTA not loaded Process memtest CPU2: soft error detected, vector 00630 mchk_code: 00000000 00860000 EV5 IPRs: ei_addr: ffffff00 0802400f ei_stat: fffffff9 04ffffff fill_syn: 00000000 00000086 isr: 00000001 00400000 IOD base address: 0000000000 WHOAMI: 00000002 PCI_REV: 00000000 MC_ERR0: 00000000 MC_ERR1 00000000 CAP_ERR: 00000000 MDPA_STAT: 00000000 MDPA_SYN: 00000000 MDPB_STAT: 00000000 MDPB_SYN: 00000000 Process memtest CPU3: soft error detected, vector 00630 mchk_code: 00000000 00860000 EV5 IPRs: ei_addr: ffffff00 0a02400f ei_stat: fffffff9 04ffffff fill_syn: 00000000 00000012 isr: 00000001 00000000 IOD base address: 0000000000 WHOAMI: 00000003 PCI_REV: 00000000 MC_ERR0: 00000000 MC_ERR1 00000000 CAP_ERR: 00000000 MDPA_STAT: 00000000 MDPA_SYN: 00000000 MDPB_STAT: 00000000 MDPB_SYN: 00000000 Process memtest CPU1: soft error detected, vector 00620 mchk_code: 00000000 00860000 EV5 IPRs: ei_addr: ffffff00 0a5e0e2f ei_stat: fffffff0 c4ffffff fill_syn: 00000000 00006800 isr: 00000001 00000000 IOD base address: 0000000000 WHOAMI: 00000001 PCI_REV: 00000000 MC_ERR0: 00000000 MC_ERR1 00000000 CAP_ERR: 00000000 MDPA_STAT: 00000000 MDPA_SYN: 00000000 MDPB_STAT: 00000000 MDPB_SYN: 00000000 **CPU 00: Unexpected Machine Check through vector 00000660 EV5 IPRs: exc_addr: 00000000 00061704 exc_sum: 00000000 00000000 exc_mask: 00000000 00000000 isr: 00000000 00200000 icsr: 000000c1 44000000 icpe_stat: 00000000 00000000 dcpe_stat: 00000000 00000000 va: 00000000 000b2590 mm_stat: 00000000 00005c50 sc_addr: ffffff00 0000f42f sc_stat: 00000000 00000000 bc_tag_addr: ffffff80 000f1fff ei_addr: ffffff00 0ab5000f ei_stat: fffffff0 04ffffff fill_syn: 00000000 000002fe IOD: 0 base address: f9e0000000 WHOAMI: 000008ba PCI_REV: 06008032 ENVIRON: 00000000 CAP_CTL: 46460ff1 HAE_MEM: 00000000 HAE_IO: 00000000 INT_CTL: 00000003 INT_REQ: 00800000 INT_MASK0: 00e70000 INT_MASK1: 00000000 MC_ERR0: 0a024180 MC_ERR1: 800fda00 CAP_ERR: a1000000 PCI_ERR: 000003fd MDPA_STAT: c0000000 MDPA_SYN: 00000000 MDPB_STAT: 40000000 MDPB_SYN: 00680000 IOD: 1 base address: fbe0000000 WHOAMI: 000008ba PCI_REV: 06000032 ENVIRON: 00000000 CAP_CTL: 46460ff1 HAE_MEM: 00000000 HAE_IO: 00000000 INT_CTL: 00000003 INT_REQ: 00800000 INT_MASK0: 00c00000 INT_MASK1: 00000000 MC_ERR0: 0a024180 MC_ERR1: 800fda00 CAP_ERR: a1000000 PCI_ERR: 00000000 MDPA_STAT: c0000000 MDPA_SYN: 86988612 MDPB_STAT: 40000000 MDPB_SYN: 00680000 Console Crash... Type ;P to view stack contents breakpoint at PC 61340 desired, XDELTA not loaded Process timer, pcb = 0010AB00 pc: 00000000 00061704 ps: 30000000 00000004 r2: 00000000 00061DA0 r5: 00000000 001098E0 r3: 00000000 001049B0 r6: 00000000 0005B008 r4: 00000000 00000000 r7: 00000000 00000004 exception context saved starting at 0010B9C0 GPRs: 0: 00000000 0000001F 16: 00000000 00000000 1: 00000000 0010AB08 17: 00000000 0001A3F0 2: 00000000 00058430 18: 00000000 0001A3F0 3: 00000000 00000000 19: 00000000 001108F0 4: 00000000 00000000 20: 00000000 0010AB00 5: 00000000 001098E0 21: 00000000 00000000 6: 00000000 0005B008 22: 00000000 0004FE90 7: 00000000 00000004 23: 00000000 0000001F 8: 00000000 001098E0 24: 00000000 00D1D41A 9: 00000000 00000001 25: 00000000 00000001 10: 00000000 00000000 26: 00000000 0002A7E0 11: 00000000 00000000 27: 00000000 00062330 12: 00000000 00000000 28: FFFFFFFF FFFFFFF2 13: 00000000 00000000 29: 00000000 0010BB30 14: 00000000 00000000 30: 00000000 0010BB30 15: 00000000 00000000 dump of active call frames: PC = 00061700 PD = 00058430 (SCHEDULE) FP = 0010BB30 SP = 0010BB30 R2 R3 R4 R5 R6 R7 R8 R9 R10 R29 saved starting at 0010BB48 R2 = 0005B008 R3 = 0001C9E8 R4 = 0004FE90 R5 = 000CB735 R6 = 0001CA50 R7 = 00000001 R8 = 0001C9C8 R9 = 00000000 R10 = 00000000 R29 = 0010BBA0 PC = 00038ACC PD = 0005B008 (KRN$_WAIT) FP = 0010BBA0 SP = 0010BBA0 R2 R3 R4 R5 R29 saved starting at 0010BBA8 R2 = 0005BA58 R3 = 00000001 R4 = 000F4240 R5 = 000CB735 R29 = 0010BC40 PC = 0003C0B8 PD = 0005BA58 (KRN$_TIMER) FP = 0010BC40 SP = 0010BBE0 R2 R3 R4 R5 R6 R7 R8 R9 R29 saved starting at 0010BC48 R2 = 0005A470 R3 = 0010AB00 R4 = 0010ACD0 R5 = 00000000 R6 = 00000000 R7 = 00000000 R8 = 00000000 R9 = 00000000 R29 = 0010BCA0 PC = 00034288 PD = 0005A470 (KRN$_PROCESS) FP = 0010BCA0 SP = 0010BC40 R2 R3 R4 R5 R29 saved starting at 0010BCA8 R2 = 00000000 R3 = 00000000 R4 = 00000000 R5 = 00000000 R29 = 00000000 breakpoint at PC 61340 desired, XDELTA not loaded
547.4		PROXY::ALFORD	`Thu Apr 10 1997 09:25`	17
	Phil, The only recommendation I have is to replace the mother bd (54-23803-01) with a rev B07 or B08. There were some changes made to improve MC_BUS timing margins. We never saw any failures in the lab, just notice that the margins were tight when we speed up the MC_BUS. So we modified one of the programmable parts. The difference between the B07 and B08 is only etch. The B08 has new holes added so a power resistor support bracket could be permanently mounted. If this does not fix your problem I would then open a IPMT case. If you have problems getting a rev B07/8 mother board please let me know and I will see what I can do. Regards, Bruce
547.5	512Mb EDO mem works	LOTIMA::P_MORRIS	`Fri Apr 11 1997 12:20`	36
	Hi Bruce I have some more info which may or may not shed some more light on the problem. We tried the following:- Fitted a 3rd PSU & ran of one old PSU + new PSU,then ran from the other old PSU + new PSU then all 3 PSUs.........still failed Tried a new CPU in each slot in turn, ie: replacing one CPU at a time............still failed Removed all the PCI options from the machine ,clutching at straws I know, .......................still failed Tried V2.0 SRM from V3.7CD ,V3.0 SRM from V3.8 CD & V4.8-3 SRM. All 3 versions of SRM faile in sthe same way. Removed all Synch memory from the system & fitted 512Mb EDO mem in bank 0.........THIS WORKS So it would seem we have a problem just with the Synch memory... I believe that I am right to say that the Alphaserver 4100 supports this config :- 4 x B3002-AB CPUs (2Mb Cache) + 4 x 128Mb banks synch memory I can't find anywhere that says this isn't supported. Also if it is supported is it still worth trying the rev B07/B08 rev mother board ?? Or is it IPMT time ???? Regards Phil
547.6		PROXY::ALFORD	`Fri Apr 11 1997 13:03`	9
	Phil, I would still recommend swapping out the mother bd (unless the customer wants to keep the EDO's). If you can do this and it fixes the customer problem I will then publish a blitz. Let me know if you decide to change the mother board. thanks, bruce
547.7	only rev B06 available	LOTIMA::P_MORRIS	`Tue Apr 15 1997 11:31`	9
	Bruce I have checked with our logistics in the UK & found that the only rev of 54-23803-01 system motherboard available is rev B06. Are you able to help us with obtaining a rev B07/B08 module ?? Regards Phil
547.8		PROXY::ALFORD	`Wed Apr 16 1997 11:39`	11
	Phil, Sorry I did not look into the notes file yesterday. If you can't get one through the P1 process, then (one time only) I would be willing to upgrade a F.S. spare for you. Keep in mind, this could take several weeks between shipping time and my time. If you want me to do this, then send me a mail on Proxy::alford. We can handle this outside this notes file. regards, bruce
547.9	we'll try a P1	LOTIMA::P_MORRIS	`Thu Apr 17 1997 10:56`	5
	Bruce OK. we'll try a P1. Phil
547.10	Fix is rev B07 motherboard	LOTIMA::P_MORRIS	`Fri May 02 1997 08:46`	11
	We have just managed to get a rev B07 motherboard from Ayr Manufacturing. This HAS fixed the problem. So what are the differences between rev B06 & B07/08 ? Also this customer is buying in quite a few 4100s now,5 in the last month.They all have synchronous memory in them. Are there any plans to make a larger capacity synchronous memory module than the 64Mb module we currently have?? Phil Morris
547.11		PROXY::ALFORD	`Fri May 02 1997 14:34`	13
	Phil, That's good news. The difference is a new vendor/pal code for the two SEL pals. Also, there are not any plans for any larger sync memories. RSE will post a Blitz soon to notify the rest of the field of this potential problem. bruce