[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference mvblab::alphaserver_4100

Title:	AlphaServer 4100

Moderator:	MOVMON::DAVISS

Created:	Tue Apr 16 1996
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	648
Total number of notes:	3158

544.0. "Power supply #2 failure on reboot, but no supply #2 installed!" by KAOT01::B_CORBIN (dtn 640-7420 ) Mon Mar 24 1997 12:13

    I had a Field Engineer call me with a error message seen recently on a
    alphaserver 4100 on a reboot. The console reported a failure on power
    supply # 2 , At the console level they did a show power and supply
    # 2 showed failed.  One problem:  Their is no power supply # 2 on this
    system.
    It will boot and operate normally
    
    The engineer stated that they had SRM version 3.08, the OS was OVMS
    
    ANy comments, I can't find any reference to this problem in
    comet,notes,tima
    
    Brian corbin

T.R	Title	User	Personal Name	Date	Lines
544.1	Try V4.8 console?	HARMNY::CUMMINS		`Mon Mar 24 1997 13:24`	16
	Have not seen this one before. My belief is that this may well be related to the problem described in note 515.*. if so, then upgrading to V4.8-5 or V4.8-6 SRM console should fix the problem. I assume the CPUs in said machine are running at either 400 or 466 MHz? If not, then the problem described in note 515 is likely not the issue here. If so, then try V4.8 console and let me know the results. Finally, there is no such animal as V3.08 SRM console. Presumably, the field engineer meant V3.0-10? Or did he mean V4.8-XX? Valid SRM console versions are: V1.0-9 # early seeds, very first few revenue units V1.2-3 and -4 # V1.2-3 on V3.6 CD; V1.2-4 to fix HW issue V2.0-3 # V3.7 CD V3.0-10 # V3.8 CD V4.8-5 and -6 # V4.8-5 on V3.9 CD; V4.8-6 to fix 466 MHz HW issue
544.2	exit	KAOT01::B_CORBIN	dtn 640-7420	`Wed Mar 26 1997 15:58`	8
	Problem: found. On the origonal installation the optional power supply was installed in slot 1. Only recently when a scsi card was installed did it complain about power supply 2 on boot.. Tech will move the optional supply from slot 1 to slot 2 Brian
544.3	?	NEMAIL::SOBECKY	Facts,tho interesting,are irrelevant	`Thu Mar 27 1997 12:06`	11
	Did moving the optional power supply from slot 1 to slot 2 actually fix this problem? I know that the installation order is 0,2,1, but I thought that was for optimal cooling only; I didn't think that it mattered to the firmware which order the P/S'es were installed. Also, I remember seeing a machine with the single P/S installed in slot 1, and the fw didn't complain about PS0 not being present. Can someone from the power or fw group comment on this? -john
544.4		NEMAIL::SOBECKY	Facts,tho interesting,are irrelevant	`Fri Mar 28 1997 08:19`	3
	One more thought is that the tech plugged the cables for PS #2 into PS# 1 and you really do have a bad power supply.