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Conference mvblab::alphaserver_4100

Title:AlphaServer 4100
Moderator:MOVMON::DAVISS
Created:Tue Apr 16 1996
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:648
Total number of notes:3158

449.0. "b3004-ba SMP problem with vms" by CSC32::HUTMACHER () Wed Jan 29 1997 12:49

    Hi, have strange problem going on on customer site with a
    asrv4100 5/300. 2 cpu system and one of the B3002-ab cpus
    has died. field service ordered repalcement B3002-ab and
    was told that it is no longer available and b3004-ba was
    sent in its place. suppose to also be a 5/300 cpu but i 
    can find no info on this module? system passes POST testing
    and then when vms 6.2-1h3 boots says No Way to SMP with these
    two differnt part number cpus in the backplane.
    
    any input appreciated jim hutmacher mvhs colorado csc 592-5561
                                                  csc32::hutmacher
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449.1LANDO::CUMMINSWed Jan 29 1997 13:2250
    This spare was not supposed to be shipped from Manufacturing yet.
    Can you let me know what the serial number is on the EV56 300 MHz
    CPU(s) in question?
    
    There are three 300 MHz CPUs (that will soon be) supported on Rawhide.
    Pass 4 EV5 based CPUs (B3002-AB), Pass 1 EV56 based CPUs, and Pass 2
    EV56 based CPUs. I can't recall whether the B3004-BA is the Pass1 or
    Pass2 EV56 300 MHz CPU. All three CPU types can be mixed and matched -
    once officially supported. Official FRS of the EV56-based 300 MHz CPUs
    was supposed to be 3/7.
    
    Perhaps the normal process is for spares to make their way out to the
    field before products officially FRS? Whatever the case, a patch exists
    for V6.2-1H3 and V7.1 OpenVMS to allow it to start the secondaries. The
    current problem is that VMS checks CPU types and compatibility fields
    to insure all CPUs are of the same type/version. They aren't in this
    case. However, DVT and PVT have been done on mixed-CPU systems and VMS
    has agreed to issue a patch.
    
    The patch plus new V4.8 SRM console plus new V5.28 AlphaBIOS console
    are *required* for official support and are planned to FRS on 2/7.
    
    That leaves us with the question of what we should do in your
    particular customer's case. I'll have to get back to you on that..
    
    Notes:
    
      The VMS patch is required to start secondary CPUs.
    
      The V4.8 SRM console is required to disable byte/word on all EV56
      300 MHz CPUs.
    
      The V5.28 AlphaBIOS is required for the same reason (byte/word).
    
      If mixed EV5 and EV56 in the same system, the new V4.8 console will
      instruct the operator that the primary CPU must be an EV5-based CPU.
      This is to resolve an issue with UNIX handling of mixed-type CPUs,
      but the 4100/4000 program wants it to apply to all operating systems
      since the DVT and PVT were done with EV5 as the primary - to avoid an
      order of magnitude larger DVT/PVT effort.
    
    The plan is to ship the consoles and VMS patches via diskette in each
    300 MHz CPU shipped (and with systems,at least for the next 8 weeks or
    so - until the V3.8 Alpha FW CD is available). And with an accompanying
    cover letter. Again, FRS date of this CPU kit is planned for 2/7.
    
    Someone'll get back to you with details about how to handle customers
    between now and 2/7.
    
    BC
449.2B3004-BA ship before FRS dateMOVMON::DAVISWed Jan 29 1997 14:0571
From:	POBOXB::GENT        
To:	@LAB_STATUS.DIS, @SUPP.DIS
CC:	
Subj:	AlphaServer 4100 - CPU B3004-BA

Hello All,

********************************************************
*** This is an immediate but short term problem      ***
*** All the components will be available by 1/31/97  ***
********************************************************

Some Alphaserver 4100 B3004-BA CPU's have been shipped as spares. This module
was not scheduled to FRS until February 7th. The effects are that VMS will fail
to run SMP because it checks the HWRPB and finds a mismatch in CPU types.

In order to run mixed B3002 and B3004 the console, alphabios and VMS needs
upgrading.

The B3002 is based on the EV5 chip, the B3004-BA is based on the EV5/6 chip.
The Byte/Word capability in the EV5/6 needs to be disabld in order to run mixed
CPU's. The following changes need to be made to the system:

1. The SRM console needs to be upgraded to V4.8
   - V4.8 is not schedule to be released until 1/31

2. AlphaBIOS needs to be upgraded to V5.28
   - V5.28 is already posted on the web site. I will send a BLITZ announcing
     its availability.

3. A VMS patch is required which modifies the handling of the compatibility
   fields in the RPB.

4. The FIRST CPU SLOT MUST HAVE A B3002 INSTALLED in a mixed CPU configuration.

If you have a mixed configuration resulting from Field Spares activities, it is
recommended that a request for additional spares be made until all the CPU's
are the same type. 

Please note that Unix and Windows NT systems will load and run.

LOCATION OF VMS KIT
-------------------

The TIMA kit is located at BULOVA::PUBLIC2$:[REMEDIAL_KITS].

ALPCPU1601_071.A - Release notes and KITINSTAL.COM procedure
ALPCPU1601_071.B -  V6.2 image 
ALPCPU1601_071.C - V7.1  image

There are also 2 text files, the Cover Letter and Submission Form.  The Cover 
Letter and the Release Notes are the same document and go tothe customer.  The 
Submission Form stays internal with customer support.


LOCATION OF ALHABIOS V5.28
--------------------------

NT Engineering qualification of AlphaBIOS 5.28 is complete.  The release
of AlphaBIOS 5.28 is now available from
\\ntnone\rawhide$\postfrs\abios.528.  Consult the readme.txt for product
updates and product installation. The web sites have been updated. (I will be
generating a BLITZ today 1/29 referring to this AlphaBIOS availability.)

LOCATION OF SRM V4.8
--------------------

This is NOT YET AVAILABLE. It will be available on 1/31

tg 1/29/97

449.3pass1/pass2POBOXB::STEINMANWed Jan 29 1997 18:2011
    
    The B3004-BA module will initially ship with Pass1 EV56 chips, but
    will quickly switch to Pass2 based on component availability.  The
    patch that Bill referred to in .1 handles mixing EV5, EV56 pass1
    and EV56 pass2.  
    
    Probably around the same time, the B3004-AA (400MHz) will also phase over
    to pass2. The patch also addresses this condition.
    
    The B3004-DA (466MHz) required pass2 for functional reasons, so there
    there will never be a pass1/pass2 mixing issue for this CPU.