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Conference nesbit::modular

Title:Embedded and Real Time Modular Computing Conference
Moderator:IRNBRU::GRANT
Created:Tue Sep 05 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:235
Total number of notes:1091

197.0. "Who is [email protected]?" by RLTIME::COOK () Tue Apr 01 1997 18:17



In the documentation I've run across the mail accout 
"[email protected]" as the place to request the latest Intel BIOs.
Who is answering that mail account?


T.RTitleUserPersonal
Name
DateLines
197.1We areIRNBRU::GRANTIain Grant, E&RT, DTN 823-3532Tue Apr 01 1997 19:168
This account sends a copy of you're mail to the Technical support engineers
responsible for DMCC.

	Iain Grant		Europs
	Billy McIlear		Europe
	Dave Pierson		U.S.

Iain
197.2RLTIME::COOKTue Apr 01 1997 19:249
Cool!  Thanks.

Good coverage and diverse time zones.  My complements.

ac



197.3an autoreply would be a nice featureRLTIME::COOKTue Apr 01 1997 20:3715
              

I would make one suggestion.  Generally, these types of accounts do an autoreply
to tell the users that the mail has been received.  This provides some
assurance that the mail has not gone in to a black hole.  You should consider
doing someting like the Realtime Expertise Center does.  I believe that have
one of the best systems for this type of support.


ac