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Conference necsc::paw

Title:POLYCENTER AssetWORKS + Microsoft Systems Management Server
Notice:See note 937.1 for kit access information access
Moderator:RDVAX::LEVYD
Created:Wed Feb 23 1994
Last Modified:Fri May 30 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:977
Total number of notes:3989

951.0. "PAW 3 CD problems" by GO4GUT::PARSONS (Punicenter Support) Sun Feb 16 1997 20:47

    
    I received a PAW 3 CD from CA in the States.  When I have installed
    PAW 3 from this CD it identifies itself as PAW V3.0-1118-786 and 
    appears to install fine.
    
    However it never creates a PAW Mail Monitor service.  It does create
    the other 4 services just fine.  There are no errors in the PAW
    installation log.  I've had exactly the same "error" on 3 different
    systems - 2 Alphas and 1 Intel.  In all cases it was NT 4 SP1 and
    SMS 1.2 but no SP1
    
    Anyone else seen this? Without the PAW Mail Monitor running I assume
    there will be no metering.
    
    Tony Parsons,
    Sydney OMS
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951.1BHAJEE::JAERVINENOra, the Old Rural AmateurMon Feb 17 1997 06:486
    There was a problem with the PAW mail monitor in the 3.0 not released
    by us... maybe they have just disabled/removed it?
    
    (At least the Proxy Domain Server had problems when the mail monitor
    was running).
    
951.2Yes, see Release Notes....ESSB::RJOYCEMon Feb 17 1997 06:5531
    Hi Tony,
    
    Yes, I got the CD, and with problems I noted in a previous note, I also 
    saw that the System Mail service was not present after installs. Please
    see the release notes, they say that for performance reasons that this
    service is now not auto-installed... contact Digital or C.A. for it if
    required. 
    
    I have a number of calls open with C.A., one of which is to definately
    clarify that if I want metering, then I need the System Mail service,
    and hence if so, give it to me.... I am still awaiting a response. I
    will try to catch them today and reply back to you. 
    
    I also have a call logged with them over installing SMS 1.2 sp1 and
    doing a PAW ReRegister on Alpha platforms.... causes problems.... and
    need to do a PAW Upgrade after. Might be best not doing the PAW
    ReRegister step...
    
    A collegue of mine has also logged a call with C.A. because Digital
    UNIX PATHWORKS Servers don't work with SMS/PAW. 1) SMS does not detect
    a correct network type for the logon server, workaround = we have to 
    force a change in Domain.ini on the PATHWORKS server to set the network 
    type = 4 and stop SMS changing it. 2) For package distribution, when SMS 
    creates a new directory for a package on the PATHWORKS Server it fails 
    setting permissions on that directory and dies. We have no
    workaround/fix as yet. 
    
    Regards,
    
    Richard  
               
951.3System Mail now a thread of Service ControllerESSB::RJOYCEMon Mar 03 1997 10:329
    Hi,
    
    Been off-site for a while. The word back from C.A. is that the system
    mail component is there all the time.... It is now a tread of the
    PAW Service Controller. The Release Notes are a bit off... 
    
    Have fun,
    
    Richard  
951.4Good!!!GO4GUT::PARSONSPunicenter SupportMon Mar 03 1997 23:188
    
    that means PAW metering _will_ work :-)  The hardcopy docs need
    updating as they still say the "old" PAW Mail Monitor service 
    should be around.
    
    Thanks for the update.
    
    Tony.
951.5CSCZEKE::BURTONJim Burton, DTN 381-6470Tue Mar 04 1997 12:327
>>    that means PAW metering _will_ work :-)  The hardcopy docs need
>>    updating as they still say the "old" PAW Mail Monitor service 

This should be escalated to the nearest CSC so it can get back to CA.  That's
the formal escalation channel for these things.

Jim