| ORDERING PROCESS/GUIDELINES FOR COMPUTER ASSOCIATES PRODUCT
Computer Associates products may be ordered via the standard DIGITAL Internal
Use ordering process. All orders will be processed by the US Software Supply
Business in Nashua NH using the standard Internal Use order form available on
VTX SSBA.
For UNICENTER products, Computer Associates requires information about the
hardware/operating environment where there products are installed/used. For
UNICENTER products, this information is used in the generation of the
license key. This information MUST be provided in the NOTES SECTION of
internal software order form (ISOF). If this information is not provided
the order will be rejected. Please find below the information that must be
added to the notes section:
Machine Make/Model
Machine Serial Number
Host Name
Ethernet Address
Installation Address (only if different than ship to address)
note: Instructions on how to obtain the Host Name and Ethernet address are
attached.
For all POLYCENTER products Computer Associates requires the Machine
Make/Model, Machine Serial Number and Installation Address (if different
than ship address). This information MUST be provided in the NOTES SECTION
of internal software order form (ISOF). If this information is not provided
the order will be rejected.
All Orders will be shipped from Computer Associates worldwide directly to
internal use customers within 7 business days from order receipt at the SSB.
If an order is requested to ship to a NON-DIGITAL LOCATION, the
telecommuting order from must also be completed and sent to the SSB by your
cost center manager. (attached) This is standard procedure.
The completed internal use order form (ISOF) should be sent to
WMOIS::SDCISO. Please be advised you are sending the ISOF to a VAXMAIL
account. To avoid delays, It is recommended that the order be sent from
VAXMail or All-in-One. If you send from Exchange, do not send as an
attachment but a simple text file.
ORDERING BETA PRODUCTS
Please be advised you MAY order BETA products via this process, HOWEVER
Computer Associates requires a "Beta Site Questionnaire" (attached) be
completed and FAXed directly to CA before they will ship BETA products to
internal use customers. BETA site Questionnaire's should be FAXed to:
Darrin King FAX: (516) 342-4873 Phone: (516) 342-2955
If an order is submitted for BETA product and the completed questionnaire is
not on file with CA the order will be REJECTED. For a copy of the BETA SITE
QUESTIONNAIRE PLEASE CONTACT:
Curtis Chase STOWOA::CHASE/EXCHANGE DTN: 276-9924
or
Jim Burton ZEKE::BURTON DTN:381-6470
ORDERING SOFTWARE FROM SSB-A FOR INTERNAL USE
1. SOFTWARE PRODUCT INFORMATION:
Special INTERNAL USE ONLY part numbers have been created for CA Unicenter
products. Please find attached the Unicenter part numbers with descriptions
currently available from Computer Associates. CA will ship the most current
version of the product at time of order.
General product questions can be sent to STOWOA::CHASE or Curtis Chase on
Exchange. Include name, phone and specific details of request. A response
will be given by next business day.
2. SOFTWARE ORDER PLACEMENT:
To place an order, access VTX SSBA, extract and complete the Internal Software
Order Form or use the attached form. INCLUDE the part number, quantity and full
product description on the order form or your order will be rejected. In
addition, Computer Associates requires additional information to generate
license keys for Unicenter products. Please include in the notes section
of the Order Form:
Machine Make & Model Serial Number
Host Name Ethernet Address
Installation Address (only if different from Ship To Address)
Note: IF ORDER IS BEING SHIPPED TO A NON-DIGITAL FACILITY: A Separate
Approval form (attached) is required to process orders shipping to a
non-Digital facility. If approval forms are not completed, your order will
be rejected.
Send the completed INTERNAL SOFTWARE ORDER FORM TO:
WMOIS::SDCISO or SDCISO@NQO
3. SOFTWARE ORDER FULFILLMENT:
Order Management will be managed by the SSB-A in Nashua, NH for all orders.
CA will direct ship materials to internal use customers worldwide
VERSION of product applied to order is the current version at time order is
entered into SSB-A's order management system, unless specified differently
on order form.
A HANDLING CHARGE will be charged to your cost center for each order.
(Current charge is $5.00 but is subject to change).
CYCLE TIME: Orders will ship from CA within 7 business days from the time
of order receipt in the SSB
CONFIRMATION of order is sent to the requester upon entry of order and
includes the expected ship date. Requester is notified if order is
rescheduled.
NOTE: Confirmations and Re-commits are only sent to requesters if their
Employee Profile on ELF contains an E-Mail address AND is accurate).
4. SOFTWARE ORDER TRACKING/TRACERS:
To trace an order, send request to WMOIS::SDCISO or SDCISO @NQO. Include
the order Product Delivery Document, (PDD) number. A response will be
provided by next business day.
5. SOFTWARE ORDER STATUS:
Due to the leadtimes and confirmation process described above there should
not be a need for status requests in the Order Fulfillment section, If an
unforeseen incident occurs and status is required, send request to
WMOIS::SDCISO or SDCISO @NQO. Include your name, phone and order PDD number
if known. A response will be provided by next business day.
**** INTERNAL SOFTWARE ORDER FORM****
America's Software Supply Business - Nashua, NH
Check one of the following:
* ( ) INTERNAL ORDER (Shipping to DIGITAL facility)
* ( ) EXTERNAL CUSTOMER (Shipping to External address)
* ( ) TELECOMMUTER (Shipping to Home address)
IF ORDER IS BEING SHIPPED TO A NON-DIGITAL FACILITY:
Separate approval forms are attached to the order form which are required to
process orders shipping to a non-Digital facility. If approval forms are not
completed, your order will be rejected
REQUESTER: |
BADGE # |
REQUESTER |
COST CENTER |
DTN/EXT |
EMAIL |
AUTHORIZE: (Charge To)
BADGE# |
NAME |
COST CENTER |
SHIP TO: Ship Via: BEST WAY [ ] or OVERNIGHT [ ]
ATTN TO |
BADGE # |
MAIL STOP |
SHIP TO | DIGITAL EQUIPMENT CORPORATION
ADDRESS |
CITY |
STATE |
ZIP CODE |
PHONE # |
Please specify version: Current [ ] Archive [ ]
PART NUMBER DESCRIPTION QUANTITY
NOTES:
MACHINE MAKE/MODEL:
SERIAL NUMBER:
HOST NAME:
ETHERNET ADDRESS:
HARDWARE INSTALLATION ADDRESS IF DIFFERENT FROM SHIP TO ADDRESS:
PLEASE RETURN COMPLETED FORM TO WMOIS::SDCISO OR SDCISO @NQO
APPROVAL FORM FOR TELECOMMUTERS AND/OR EXTERNAL CUSTOMERS
This form must to be completed by your Cost Center Manager and returned to
WMOIS::SDCISO with the Internal Software Order for (ISOF). This will enable
you to receive software at your telecommuting address or send software to an
external customer.
This approval is valid for the current order ONLY.
( ) TELECOMMUTING ORDER
I _______________________________, badge _________, cost center
manager authorize employee______________________________,
badge ________ to receive the attached software order at his/her
telecommuting home address. I also accept the responsibility to
collect this software should this employee leave DIGITAL'S
employment.
CA UNICENTER & ASSETWORKS PART NUMBERS
DEC PART # DESCRIPTION CA PRD CDE STATUS
QR-SGCAA-QE UNICNTR DEC UNIX CDAT4 UNI32503300 GA
QR-SGCAA-QP UNICNTR DEC UNIX CDAT8 UNI32503300 GA
QR-SGCAA-QA UNICNTR DEC UNIX T6250 UNI32503300 GA
QR-SGCAA-QQ UNICNTR DEC UNIX C150M UNI32503300 GA
QR-SGCAA-QC UNICNTR ALPHA NT F3-HI UNI32515500 BETA
QR-SGCAE-Q8 UNICNTR INTEL NT CD UNI32505500 GA
QR-SGTAE-Q8 UNICNTR TNG INTEL NT CD TNG.....05500 BETA
QR-SGAAE-Q8 ASSETWORKS SERVER WIN NT UNIWKS05500
QR-SGBAE-Q8 ASSETWORKS ENTERPRISE CL UNIWKE99000
QR-SGDAE-Q8 ASSETWORKS PC CLIENT UNIWKC99000
QR-SGEAE-Q8 ASSETWORKS PROXY DOMAIN CL UNIWKP02600
QR-SGFAE-Q8 ASSETWORKS NETWARE INV+ CL UNIWKI02600
NOTE: "GA" means generally available released product and "BETA" means
field test quality product.
PRODUCT DESCRIPTION INCLUDES:
PRODUCT NAME:
UNICENTER
UNICENTER TNG
ASSETWORKS
PLATFORM w OPERATING SYSTEM:
DEC UNIX
ALPHA NT
INTEL NT
Note: CA will ship the Unicenter on the most current version of the Platform
O/S, in most cases product contains code for older O/S. i.e. UNICNTR TNG
INTEL NT 3.51 and NT 4.0 is on the same CD.
MEDIA TYPES:
CDAT4 = 4MM DAT CARTRIDGE
CDAT8 = 8MM DAT CARTRIDGE
T6250 = 6250 BPI TAPE
C150M = 150MB CARTRIDGE QIC TAPE
F3-HI = 3 � HIGH DENSITY DISKETTE
CD ROM = CDROM
HOW TO FIND HOST NAME AND ETHERNET/STATION ADDRESS:
DIGITAL Alpha Host Name uname -a
Station Address netstat -i
Windows NT Host Name Go to windows NT
On control panel click on network
On upper right side shows (hostname)
or
net config workstation
(computer name:leave off 2 preceding slashes)
Ethernet/Station net config workstation
Address (network Ethernet address - 12 Digits)
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