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Conference wrksys::dec3000

Title:	DEC3000

Moderator:	WRKSYS::BCLARK

Created:	Wed Jan 04 1995
Last Modified:	Wed Jun 04 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	266
Total number of notes:	763

256.0. "Unable to Update Firmware On DEC3000-300X" by CGOWGS::GIBB (John Gibb MCS Systems Support) Mon Mar 17 1997 16:21

    Howdy,

    I am working with a F/S engineer who is trying to update the firmware on
    a DEC3000-300X. The F/S engineer has been unsucessful in doing so.

    The following is from the engineer.

    Any thoughts or suggestions would be appreciated..

    John Gibb



    System type DEC3000 model 300X

    When trying to upgrade the firmware to 6.9 (version 3.8 CD) you get the 
    following error.


    UPD>UPD
    Read IO ROM Device ID
    UPD-E Verify loaded ROM image
    ...........................
    UPD-E Verify loaded ROM image checksum error
    UPD-E ROM device jumper?
    UPD-E ROM device error
    UPD> 

    The flash enable jumper is in the write enable position.  

    The customer tried several older versions of  firmware cd but always the
    same results.  I have tried two system  modules  (54-22249-01)  and  two
    different daughter cards (54-22257-01 (model 300) and 54-22257-03 (model
    300x)) and the power supply and had the same results.   

    When I  tried  the  bounded  set  of spares (54-22249-02 and 54-22257-02
    model 300L) the firmware update works fine.

T.R	Title	User	Personal Name	Date	Lines
256.1	fw could be too old...	LEDDEV::DHATI		`Tue Mar 18 1997 11:13`	9
	The current fw on the 300x could be too old. TRy a rollup upgrade. Upgrade the system to 6.0 and then try the 6.9. The other cause for this error could be the wrong fw image. If you are using the 3000-500 or 400 image on a 300x, you will get a similar error. - Sridhar.
256.2	Thanks for the reply..	CGOWGS::GIBB	John Gibb MCS Systems Support	`Tue Mar 18 1997 13:29`	13
	Sridhar, Nice to talk to you again.. One of the spare 54-22249-01 the F/S engineer received was at Rev R01 FW 6.5. The V3.8 CD was used to do the firmware update. I don't know if we have received allot of DOA spares or there is somthing different with these rev of boards. The original board was a rev K01 but I don't know what the original rev of FW was. Any help or sugestions would be appreciated.. John Gibb DTN:635-4377
256.3	Problem Resolved	CGOWGS::GIBB	John Gibb MCS Systems Support	`Thu Mar 20 1997 10:08`	6
	The problem was caused by a bad vendor CD Drive. This drive worked flawlessly under unix but was intermitant during the firmware updates.. Thanks for the help.. John Gibb