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Conference wrksys::alphastation

Title:Alpha Workstation Conference
Notice:See note 1.* for conference notices
Moderator:WRKSYS::HOUSE
Created:Wed Sep 07 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1996
Total number of notes:9122

1927.0. "Does 3hds on AS255 Work?" by KAOFS::R_SIEMENS () Tue Apr 15 1997 16:28

    I have a cust with a 255 and 3 hds...Powerstorm 3d30's.  He also has
    some with single hds.  They are running Unix 3.2G and Open 3D v 3.4.
    
    
    Now the problem occurs when the system(3 headed) is busy...it hangs.
    He has 5 of these systems, and they all do much the same thing.
    
    Firmware is the latest and according to the Docs, this config is valid.
    The question is, v4.1 &v 4.3 of open3d state that 3 hds are NOT
    supported on the 255.  My question then is...Is it supported on 3.4. 
    If not, then we have a problem because according to all the
    documentation we can find, 3 hds are supported under unix on a AS255.
    
    Thanks
     
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1927.1Works Under OpenVMS...XDELTA::HOFFMANSteve, OpenVMS EngineeringWed Apr 16 1997 10:2610
:    I have a cust with a 255 and 3 hds...Powerstorm 3d30's.  He also has
:    some with single hds.  They are running Unix 3.2G and Open 3D v 3.4.

    You'll have to ask the UNIX folks.

    Three PowerStorm 3D30 graphics controllers do work under OpenVMS on an
    AlphaStation 255.  (Several folks locally run dual-headed AlphaStation
    255 systems, and there is at least one local triple-headed system.)

    NB: I do not know if this configuration is officially supported by OpenVMS.
1927.2Not officially supported yet!WRKSYS::BROOKSWed Apr 16 1997 10:35132
    Three heads are not formally supported.  If you want this contact
    Connie Doyle the Product Manager.  Worksystems Support Engineering did
    some tests a while ago and this is what we found on some experiments in
    the lab:
    From:   WRKSYS::SCANTLEBURY  "Pete Scantlebury DTN:223-3629"
    [3HD-UNIX.TXT]
    
    13-DEC-96
    This is a brief overview of what we have done with this 3 head systems
    with
    this IMPT case.
    
    At this time the LX3+(233 MHZ) with UNIX V3.2g and UNIX V3.4 only seems
    to
    support two TGA2(8 pl). Any attempt to add the 3rd head results in
    machine
    check - hardware error(crash). TGA2 with VGA enabled for the console
    seems
    to prefer PCI slot 11(bottom), which is the shared interrupt slot.
    
    In parallel we have another LX3+(300 MHZ) with UNIX V4.0A and no
    OPEN3D. All
    three heads seem to operate properly. Here again the TGA2 with VGA
    enabled
    for the console seems to prefer PCI slot 11(bottom), which is the
    shared
    interrupt slot.
    
    Next we will remove OPEN3D from the UNIX V3.2g system. We will also,
    try
    moving the console TGA2 around again.
    
    Stay tuned.
    
    13-DEC-96 PM update
    -------------------
    I had problems with trying to generate a new kernel on the LX3+(233
    MHZ) with
    UNIX V3.2g after I unloaded all the OPEN3D V3.4 code. I ended up
    rebuilding
    the system. Now, however it seems ALL THREE HEADS are working under
    UNIX
    V3.2g and no OPEN3D. I have not seen any hint of the infamous 'white'
    screen.
    I have been trying during the afternoon to ftp a copy of DECvet from
    'clipr',
    but there still seems to be network problems. Also, saw problems with
    MPC
    much the same as on the LX3+(300 MHZ). Finally pulled over DECvet from
    CHUMP.
            screen 0: vet(72 hrs.){errorlog at /screen0/decvet_err.log}
            screen 1: vet(71 hrs.){errorlog at /screen1/decvet_err.log}
            screen 2: vet(70 hrs.){errorlog at /screen3/decvet_err.log}
    The LX3+(300 MHZ) with UNIX V4.0A and no OPEN3D is still working. There
    have
    been some problems running MPC on all three screens. This might be due
    to a
    system hardware problem. System is running X11PERF on screen 0.
    
    ---------------------------------------------------------------------------
    
    LX3+ - 233 MHZ
    ==============
    Initial configuration -
    ---------------------
    PCI slot 13(top): TGA2(8 pl){ZLXp2}
    PCI slot 12(mid):
    PCI slot 11(bot):
    ISA slot(top):
    ISA slot(bot):
    
    Installed UNIX V3.2g - ver. 62 via CD.
    Installed OPEN3D V3.4 with initial configuration of 1 TGA2 in PCI slot
    13.
    Ran pst_cube(3D) to verify OPEN3D operation on monitor
    
    Installed 2nd TGA2(8 pl) in PCI slot 12(middle).
    Booted genvmunix.
    Second monitor comes up white. I moved the mouse from the screen
    0(console)
    into the white screen 1. The mouse pointer image could be seen but when
    I
    returned to screen 0, the screen was frozen. I could rlogin from
    another
    system.
    
    Installed 3rd TGA2(8 pl) in PCI slot 11(top).
    Booted genvmunix -->machine panic - hardware error(crash)
    
    Remove 3rd TGA2.
    
    Move console TGA2(w/VGA enabled) to PCI slot 11(bot).
    
    Second configuration:
    --------------------
    PCI slot 13(top): TGA2(8 pl){ZLXp2}
    PCI slot 12(mid): TGA2(8 pl){ZLXp2}
    PCI slot 11(bot): TGA2(8 pl){ZLXp2}[w/VGA enabled]
    ISA slot(top):
    ISA slot(bot):
    
    Booted genvmunix
    Run pst_cube(3D) in screen 0, OK.
    Run pst_cube(3D) in screen 1, OK.
    Run pst_cube(3D) in screen 0 & 1, OK.
    
    Installed 3rd TGA2.
    Booted genvmunix -->machine panic - hardware error(crash)
    
    ---------------------------------------------------------------------------
    
    LX3+ - 300 MHZ
    ==============
    Initial configuration -
    ---------------------
    PCI slot 13(top): TGA2(8 pl){ZLXp2}[w/VGA enabled]
    PCI slot 12(mid): TGA2(8 pl){ZLXp2}
    PCI slot 11(bot): TGA2(8 pl){ZLXp2}
    ISA slot(top):
    ISA slot(bot):
    
    Installed UNIX V4.0A - ver. 464 via RIS system
    
    System was built with 3 TGA2. System crashes during kernel build.
    
    TGA2 in PCI slot 11(bot.) removed. TGA2 from PCI slot 13(top) moved to
       replace this PCI slot.
    
    System was built with 2 TGA2. OK.
    
    Add 3rd TGA2. OK
    
1927.3Need fix or official confirmationKAOFS::R_SIEMENSMon Apr 21 1997 14:3626
    So, it appears that 3 hds are definitly NOT supported under Unix
    3.2g...Is that correct?
    
    We found that in the Open3D v.4.3 release notes that it states that
    "the problem with the bottom(shared)slot has been fixed in this
    release."
    
    So I would like to confirm with someone that this is true:
    	3 hds are in no way supported under Unix 3.2G 
    	3 hds are supported under Unix 4 with Open3D v4.3.
    
    Is it possible to get this in writing(official) from engineering.  
    The problem is that this customer has already purchased 20 AS255's
    based on the SOC.  Because of their 3rd party software, upgrading to
    Unix 4 is out of the question.
    
    Unless we can get a fix for this, we will be eating 20 stations and
    replacing them with AS500's, that's approx. $5k each!!!  Not a very
    desirable option.
    
    The other problem is that 4 of these systems are to be shipped to NATO
    within the next week or two.
    
    Thank you
    Randy Siemens
    DTN 635-4300 x527
1927.43 heads in AS255 are supportedWRKSYS::BCLARKI have dyslexia of the fingersTue Apr 22 1997 14:0337
    I reviewed the history of a recent IPMT case our team had helped to
    resolve and found it was closed once a few configuration details were 
    provided. If anyone from O3d group can offer other additional or more 
    recent information, please do so. 
    
    The solution to the problems with 3 heads is an easy one. Please try
    the following 2 steps and either contact me directly at iav8::bclark
    (exchange is too slooooow) or phone me at DTN 223-5733.
    
    I have cut and pasted the field engineer's response to his own IPMT
    case! here:
    
    FIELD UPDATE
    ============
    
          "This case is solved. I used the recommended config -> putting
          the console in PCI slot 11 with VGA enabled -> booted genvmunix
          ->run doconfig -> OK!"
    
    STEP 1:
    =======
    >>>Ensure that you set VGA ENabled jumper on the 3D30 module which is
    >>>inserted into Slot 11 of the PCI. (refer to the Owner's or
       Installation Manual)
    
    >>>Ensure that the VGA enable jumper is DISabled for 2 of the 3
    >>>3D30 modules which should be installed into Slots 12 and 13 of the
    >>>PCI bus.
      
    STEP 2:
    =======
    >>>DO NOT INSTALL Open3D ! I am not sure if removing Open3D will allow
    >>>the configuration to work or not. The person who did this work has
    >>>left our organization.
    
    
    Good luck!   
1927.5WRKSYS::BCLARKI have dyslexia of the fingersWed Apr 23 1997 08:3313
    I recall that once O3D folks became involved with the IPMT case
    mentioned back one, that all 3 heads were able to work properly if
    certain subsets were removed from the installation. I recall that at
    least 2 subsets should not be installed:
    
    	1. Button/dial box
    	2. Freedom series 
    
    I may be wrong, since these things aren't documented as one might
    expect to find if the release notes.....but I am certain that if O3d is 
    not installed, the 3 heads work.
    
    bc  
1927.63head problem resolved with new tga.oWRKSYS::BCLARKI have dyslexia of the fingersThu May 15 1997 09:1518
    Just to follow up in case others are having a similar problem...
    
    
    In reviewing the console log files of the system failing, the following
    message was found, which immediately preceeded many CAM errors (timeout 
    on disconnect request):
    
    login: shared_intr_dispatch: stray interrupt = 0x5fe0460
     
    The problem reported in .0 has been resolved with a new tga.o driver
    provided 5/8/97. Keep an eye out for TIMA kits containing a new tga.o
    driver.
    
    best regards,
    
    		Bob