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Conference wrksys::alphastation

Title:	Alpha Workstation Conference
Notice:	See note 1.* for conference notices
Moderator:	WRKSYS::HOUSE

Created:	Wed Sep 07 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	1996
Total number of notes:	9122

1900.0. "Alcor/Primo w/SP2 won't boot!" by HYDRA::DONSBACH (Jeff Donsbach, Software Partner Engineering, DTN 297-6862) Tue Mar 18 1997 09:49

    
    I've got a problem with an Alcor/Primo non-revenue unit at
    a partner site. I hope someone here can help.
    
    The unit came with Service Pak 1 installed. I read in another
    conference that some file system related performance problems
    were fixed in SP2. So, I tried to install it. Now the machine
    won't boot! It goes through the AlphaBios checks fine and
    begins booting. When it gets to the Blue boot screen, the
    Machine identifier at the top says "Alphaserver 1000 5/500",
    not AlphaStation 600A! It just hangs at this screen.
    
    Any ideas what is wrong?.
    
    The version of AlphaBios on the machine is 5.26 (proto). I
    don't know about HAL version and I probably can't check because
    I can't boot the machine! It was working fine until I installed SP2.
    (That will teach me!)
    
    any hints at all are appreciated....
    
    -Jeff D.

T.R	Title	User	Personal Name	Date	Lines
1900.1		DECWET::LEESC		`Tue Mar 18 1997 11:45`	14
	The problem is caused by SP2. When you upgrade to SP2, it will replace the HAL but the replacement HAL in SP2 does not support this machine. To fix this problem, go to http://www.windows.digital.com/support/Firmware/as600a.htp and download the HAL for this machine. You should also update your firmware to the latest release which is V5.28. Either do a re-install of NT or install the disk that has the system partition on another machine and update the HAL. FYI... This problem will be fixed for NT V4.0 SP3. Scott
1900.2	thanks	HYDRA::DONSBACH	Jeff Donsbach, Software Partner Engineering, DTN 297-6862	`Tue Mar 18 1997 13:32`	9
	Thanks. I was afraid of that. The miata has a "halcopy" utility to update the HAL from AlphaBios. Is there one for Primo, or could I somehow use the one from the Miata? -Jeff D.
1900.3		DECWET::LEESC		`Wed Mar 19 1997 11:41`	6
	I don't think there is a 'halcopy' utility available for Alcor Primo. From your description, it sounds like this utility should work on the Alcor Primo. Scott
1900.4	system back up, running SP2	HYDRA::DONSBACH	Jeff Donsbach, Software Partner Engineering, DTN 297-6862	`Wed Mar 19 1997 12:45`	16
	Just for kicks, I tried the Miata's halcopy utility. It didn't work. I'm not sure why, but I think it might be looking for files with specific file names. Anyway, I re-installed the system from scratch. Then, I unpacked SP2 into a directory again. Before doing "update", I replaced the "halpinna.dll" from the SP2 kit with the one off the Web site. Then did my "update". System is now up and running with SP2 installed..... Thanks for all the help. -Jeff D.