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Conference wrksys::alphastation

Title:Alpha Workstation Conference
Notice:See note 1.* for conference notices
Moderator:WRKSYS::HOUSE
Created:Wed Sep 07 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1996
Total number of notes:9122

1845.0. "AS255 gets F7 hang with BA364 !! ???" by GIDDAY::BENBROOK (Brisbane ruLes) Fri Feb 07 1997 02:33

	  I will be going onsite on 10 Feb to fix a POST problem in Alpha 255.
	I have DIR/TITed with no good result - so I thought I'd bounce it on
	the world at large to see if its a "been there, done that" kind of 
	situation.   Here goes


	Customer has 3 x Alpha 255's which work well - except at Boot time.
	Each of the AS255's has a BA364 box attached to it with two disks -
	no Internal disks in 255.

	When he does POST, the systems (all 3 of them) hang with F7.. on the 
	screen, but if he removes the BA364, then all is OK.   He gets to >>>
	and then (don't hit me - HE's doing this !!!) plugs in the BA364, then
	he can see all devices and the system works with no problems.


	He has had these for some months - don't ask me why he didn't place a
	call earlier - and that is his only problem.   SCSI termination?
	F/W issue ?   BA364 appears to be a supported option for 255 - yes?
	
	STARS has nothing I could find - anyone out there "been there?"

Regards,


Les Benbrook,
MCS Brisbane
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1845.1lots can go wrong with SCSIWRKSYS::HOUSEKenny House, Workstations EngineeringFri Feb 07 1997 07:3828
    What drives are in the BA364?  They ARE supported, right?
    
    A few thoughts about what could be going wrong.
    
    If the total bus length is three meters or more, the SCSI bus has to be
    slowed down by tweaking the Console PKA0_FAST variable (or whatever
    it's called nowadays).  
    
    	>>> set pka0_fast 0 (or maybe "off", whatever works)
    
    Or use shorter cables.
    
    If you have the older BC-style cables, replace them with an equivalent
    BN cable.
    
    If the two boxes are on the same power switch, the drives may not be
    spinning up fast enough.  Try turning on the drive box first, then
    after the drives are spinning turn on the system box.  There are some
    fancy things drives do to decide when to spin up, so listen to yours
    to determine when they're running.
    
    The drives may be sensitive to SCSI bus resets, and may take more time
    to recover than is allowed by the Console code.  This is especially
    likely if the drives haven't passed qualification on this platform.
    
    And lots more.  Let us know how it goes.
    
    -- Kenny House
1845.2internal/external terminationSTAR::jacobi.zko.dec.com::jacobiPaul A. Jacobi - OpenVMS Systems GroupFri Feb 07 1997 14:4710
You might also try:

>>>set control_scsi_term external

I think the default is "internal"


							-Paul

1845.3TLE::REAGANAll of this chaos makes perfect senseFri Feb 07 1997 15:594
    control_scsi_term is ignored on A255s (according to the 255 manual).  
    The hardware should figure it out on its own.
    
    				-John
1845.4Disks are Unsupported !!!GIDDAY::BENBROOKBrisbane ruLesThu Feb 20 1997 00:5326

	  Congratulations .1 - you win - the drives in use were RZ28M-VW 
	which are unsupported.    They appear to work, but all bets are off
	whenthe load goes on. 

	  BA364-AA is supported on AS255, but only in Narrow SCSI mode.
	Apparently it cannot Have a Wide controller fitted.

	  A closer look (with cryptic DEC # decoder) at the current Systems
	and Options Catalog spells it all out.


	An interesting aside:- 
	  One of the three systems does NOT hang - it is at an earlier
	version of SRM console (V6.0-943).   The other two that DO hang are
	at Version V6.2-2
		Note:  this latter info is added for interest only - the
		whole lot are Unsupported in their current configuration.
		Until the configuration is Supported, there is no need to
		check further, or to draw any other conclusions.

	Thanks for the input from other Noters.

Les