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Conference wrksys::alphastation

Title:Alpha Workstation Conference
Notice:See note 1.* for conference notices
Moderator:WRKSYS::HOUSE
Created:Wed Sep 07 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1996
Total number of notes:9122

1821.0. "Alphastation 255/300 panic.." by OSLLAV::ARNEP_P () Mon Jan 27 1997 06:08

    
    Hi,
    
    A customer get problem running Digital Unix v 4.0a on a Alphastation
    255/300. When he try to run the "System Info." ( a System admin.
    utility ) the machine panic.
         "Panic ( cpu 0 ) kernel memory fault"
    See note 1707, same problem.
    I have replaced the system module and done the firmware upgrade from
    (SRM) v 6.2-2 to v 6.3-4, but still the same problem.
    The machine also panic when start/run "NASTRAN", the same
    cause ?
    
    Can anyone help..
    
    thanks
    
    Arne
    
T.RTitleUserPersonal
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1821.1Sounds like...RUSURE::FRANZINIFri Jan 31 1997 13:1060
Copyright (c) Digital Equipment Corporation 1997. All rights reserved.

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      BLITZ TITLE: Digital UNIX Workstations Panic When Running dxsysinfo

                                                DATE: 7-Jan-1997
      AUTHOR: John Franzini                     TD #: 2202
      DTN: 381-1170
      ENET: ALPHA::FRANZINI                     CROSS REFERENCE #'s:
      DEPARTMENT: UNIX Support Engineering      (PRISM/TIME/CLD#'s)

      INTENDED AUDIENCE: All                    PRIORITY LEVEL: 1
      (U.S./EUROPE/GIA)                         (1=TIME CRITICAL,
                                                 2=NON-TIME CRITICAL)

      =====================================================================

      PROBLEM:

      All workstations with Digital UNIX V4.0 or later FIS installed
      will panic when running the System Information application,
      dxsysinfo.

      Workstations with Digital UNIX FIS installed also include the
      Open3D layered product.  As part of the Open3D installation, a
      device special file, /dev/esl0, is created for the Evans &
      Sutherland Freedom Series graphics options.  This device special
      file is created even if the system does not include a Freedom
      graphics option.

      The System Information application issues a file command on
      every file in /dev to determine what devices are on the system.
      A file command on /dev/esl0 when a Freedom graphics option is
      not present causes the system to panic.

      RESOLUTION/WORKAROUND:

      To prevent this problem, remove the /dev/esl0 device special
      file as follows:

          # rm /dev/esl0

      In the future, FIS installed systems will not include the
      /dev/esl0 device special file on systems that do not require
      it.

      ADDITIONAL COMMENTS:

      The System Information application, dxsysinfo, is normally
      started from the CDE Application Manager via System_Admin/
      DailyAdmin/System Information.

                     *** DIGITAL INTERNAL USE ONLY ***