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Conference vicki::boats

Title:Powerboats
Notice:Introductions 2 /Classifieds 3 / '97 Ski Season 1267
Moderator:KWLITY::SUTER
Created:Thu May 12 1988
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1275
Total number of notes:18109

916.0. "BOAT U.S. Insurance NIGHTMARE!!!" by FOGDOG::GAVAZZI (Open the POD-bay doors,HAL. HAL?) Sat Oct 05 1991 22:10

    A friend of mine has a 24' Bayliner insured through BOAT U.S. 
    The policy has been in force for 2 years. This summer he 
    developed a leak in the fuel tank. We took a look at it
    and repaired it. When he first noticed the problem he 
    contacted BOAT U.S. to see if the insurance would cover
    the repair. They sent out a surveyor and began a claims
    process. We decided to just go ahead and repair it. The 
    surveyor indicated that if BOAT U.S. covered the repair 
    they would reimburse him for the parts and time at an 
    unskilled labor rate. This all sounded good and they 
    began the process of making a determination. 

    Now here comes the good part. After several weeks they
    finally got back to him and said that they would not
    cover the claim because you see technically he was never 
    insured with them. It turns out that when his wife
    filled out the application there was a question about
    previous claims yes or no. She thought the question referred
    to previous claims with BOAT U.S. and checked it no. OVER 
    2 years ago. When he made his first claim they say thanks
    for the use of your premium dollars. The really annoying 
    part is that when he spoke to the insurance agent he indicated
    that the reason he was looking for another company was because
    of bad service with a claim at the prior company. Nice guys, huh?

    Imagine what would have happened had the boat actually exploded?
    Since then we have called in the Maryland Insurance commissioner 
    and are attempting to get the situation rectified. But, hey folks 
    better go back and check the dots on your i's and crosses on your
    t's with BOAT U.S. 

    Some member driven organization! What a nice way to treat FELLOW
    boaters, huh?

T.RTitleUserPersonal
Name
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916.1what the fCSLALL::BORZUMATOMon Oct 07 1991 10:068
    Allow me to get a few things straight:
    
    1. he paid the premium.
    2. they sent him and endorsed policy.
    3. they renewd his coverage the second year.
    4. Boat U.S is now saying he's not insured....
    
    JIm.
916.2Not only not insured but never was... FOGDOG::GAVAZZIOpen the POD-bay doors,HAL. HAL?Mon Oct 07 1991 16:0724
    
 >   1. he paid the premium.

Not only once but Twice!

 >   2. they sent him and endorsed policy.

YUP!

 >   3. they renewd his coverage the second year.

YUP!

 >   4. Boat U.S is now saying he's not insured....
    
Not IS NOT but more importantly -- NEVER WAS! 

Imagine if that sucker Blew he'd have $25,000 worth 
of scrap glass!



					- Paul Gavazzi    
916.3I hate insurance paymentsBTOVT::BELLInfinity gets tedious before its overWed Oct 09 1991 20:4847
    
    	?: does BOAT U/S insure or do they offer insurance 
    
    	   in other words, is the problem with the carrier or BOAT US ?
    
    I'm a BOAT US member but didn't bite for mailorder insurance because
    the one quote I asked for was the same ballpark as current insurance
    who has had no problem cashing my check each year.
    
    	If they use an insurance carrier, they should lobby for the 
    	member, since the insurance company said they would NOT have 
    	been covered, they should refund the $$$.  You pay for a service.
    	I expect this was an honest mistake without intent to defraud, but
    	I'm sure the insurance company is within their rights NOT to refund 
    	money if "misrepresentation" is involved.  I think "fraud" is another
    	word for that, but that (to me) requires malice and forethought.
    
    	I'd be upset if it happened to me.  BOAT US probably can't help,
    	now that I think about it (if they use a carrier) since the terms
    	are in black and white (ok ... so the words don't make any sense,
    	spend 8 years trying to get ready to cheat on the bar exam if you
    	don't like it   		 MAJOR ;-)    ok ?  
    
    	My insurance carrier for years, who has my auto/boat/house now,
    	once listened to me complain to a billing problem (which was caused
    	by me trying to drive 2 cars and only insure one at a time because
    	I was young and insurance was expensive) when they mentioned that 
    	I was violating NY State law concerning registration and uninsured
    	vehicles ... BUT they said they would have covered me in case I
    	had an accident (because I was young, cute and very stupid I
    	expect).  Over the years they've said they'd cover me on two 
    	other instances where paperwork said I wasn't covered but I have a
    	trusting face ;-)
    
    	Of course, I've never had to test their word ... but if they had
    	told me I wasn't covered per contract , and THEY would NOT have
    	covered me, I'd get red in the face and cancel my insurance and
    	probably pay 20-100% more in insurance to boot.  It's the principle
    	of the thing.
    	
    	I'm sorry to hear of incidents connected to orginizations I have
    	some kind of faith in (though BOAT US prices aren't all that
    	special anymore, they at least seem to care to do what they can
    	for me).  Please keep us posted as to the outcome (if there 
    	is more to come)
    
    						- Ed