Title: | Powerboats |
Notice: | Introductions 2 /Classifieds 3 / '97 Ski Season 1267 |
Moderator: | KWLITY::SUTER |
Created: | Thu May 12 1988 |
Last Modified: | Wed Jun 04 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 1275 |
Total number of notes: | 18109 |
A friend of mine has a 24' Bayliner insured through BOAT U.S. The policy has been in force for 2 years. This summer he developed a leak in the fuel tank. We took a look at it and repaired it. When he first noticed the problem he contacted BOAT U.S. to see if the insurance would cover the repair. They sent out a surveyor and began a claims process. We decided to just go ahead and repair it. The surveyor indicated that if BOAT U.S. covered the repair they would reimburse him for the parts and time at an unskilled labor rate. This all sounded good and they began the process of making a determination. Now here comes the good part. After several weeks they finally got back to him and said that they would not cover the claim because you see technically he was never insured with them. It turns out that when his wife filled out the application there was a question about previous claims yes or no. She thought the question referred to previous claims with BOAT U.S. and checked it no. OVER 2 years ago. When he made his first claim they say thanks for the use of your premium dollars. The really annoying part is that when he spoke to the insurance agent he indicated that the reason he was looking for another company was because of bad service with a claim at the prior company. Nice guys, huh? Imagine what would have happened had the boat actually exploded? Since then we have called in the Maryland Insurance commissioner and are attempting to get the situation rectified. But, hey folks better go back and check the dots on your i's and crosses on your t's with BOAT U.S. Some member driven organization! What a nice way to treat FELLOW boaters, huh?
T.R | Title | User | Personal Name | Date | Lines |
---|---|---|---|---|---|
916.1 | what the f | CSLALL::BORZUMATO | Mon Oct 07 1991 10:06 | 8 | |
Allow me to get a few things straight: 1. he paid the premium. 2. they sent him and endorsed policy. 3. they renewd his coverage the second year. 4. Boat U.S is now saying he's not insured.... JIm. | |||||
916.2 | Not only not insured but never was... | FOGDOG::GAVAZZI | Open the POD-bay doors,HAL. HAL? | Mon Oct 07 1991 16:07 | 24 |
> 1. he paid the premium. Not only once but Twice! > 2. they sent him and endorsed policy. YUP! > 3. they renewd his coverage the second year. YUP! > 4. Boat U.S is now saying he's not insured.... Not IS NOT but more importantly -- NEVER WAS! Imagine if that sucker Blew he'd have $25,000 worth of scrap glass! - Paul Gavazzi | |||||
916.3 | I hate insurance payments | BTOVT::BELL | Infinity gets tedious before its over | Wed Oct 09 1991 20:48 | 47 |
?: does BOAT U/S insure or do they offer insurance in other words, is the problem with the carrier or BOAT US ? I'm a BOAT US member but didn't bite for mailorder insurance because the one quote I asked for was the same ballpark as current insurance who has had no problem cashing my check each year. If they use an insurance carrier, they should lobby for the member, since the insurance company said they would NOT have been covered, they should refund the $$$. You pay for a service. I expect this was an honest mistake without intent to defraud, but I'm sure the insurance company is within their rights NOT to refund money if "misrepresentation" is involved. I think "fraud" is another word for that, but that (to me) requires malice and forethought. I'd be upset if it happened to me. BOAT US probably can't help, now that I think about it (if they use a carrier) since the terms are in black and white (ok ... so the words don't make any sense, spend 8 years trying to get ready to cheat on the bar exam if you don't like it MAJOR ;-) ok ? My insurance carrier for years, who has my auto/boat/house now, once listened to me complain to a billing problem (which was caused by me trying to drive 2 cars and only insure one at a time because I was young and insurance was expensive) when they mentioned that I was violating NY State law concerning registration and uninsured vehicles ... BUT they said they would have covered me in case I had an accident (because I was young, cute and very stupid I expect). Over the years they've said they'd cover me on two other instances where paperwork said I wasn't covered but I have a trusting face ;-) Of course, I've never had to test their word ... but if they had told me I wasn't covered per contract , and THEY would NOT have covered me, I'd get red in the face and cancel my insurance and probably pay 20-100% more in insurance to boot. It's the principle of the thing. I'm sorry to hear of incidents connected to orginizations I have some kind of faith in (though BOAT US prices aren't all that special anymore, they at least seem to care to do what they can for me). Please keep us posted as to the outcome (if there is more to come) - Ed |