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Conference 7.286::fddi

Title:FDDI - The Next Generation
Moderator:NETCAD::STEFANI
Created:Thu Apr 27 1989
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2259
Total number of notes:8590

2032.0. "VOD hung over FDDI once every 3-6 hrs" by HGOVC::FEFSSPS () Mon May 06 1996 00:48

Hi,

	A hotel customer get problem in VOD over FDDI. The PE led
        will indicate off after 3-6 hours' operation.

	Pls help. Tks for support.

	best rgds,
	alex

	Details follow:

	System Configuration:

	AS2100 X 2 - Digital Unix 3.2C
		     VOD Server


	Topologu:
	
                           Multi-mode
   --------        -----------------
   |      |        |               |      
   |	 B|       A|               |      
   |    ________________           |      
   |         PE Switch 1           |      
   |	----------------           |       Multi-mode
   |           |TP                 |      --------
   |           |                   |      |      |
   |        ____________           |      |      |
   |        |SETTOP BOX|          B|     A|      |
   |        ------------         --------------  |  
   |             |                  PE Switch 2  |       Multi-mode
   |             |               --------------  |      -------
   |             |                               |      |     |
   |         _________                          B|     A|     |
   |         |  TV   |                         -------------  |
   |         ---------                           PE Switch 3  |
   |                                           -------------  |
   |                                                          |
   |                                                          |
   | Single Mode                                             B|
   |                                                       ---------------
   |                                                          PE Switch 4
   |                                                       ---------------
   |                                                          |
   |                                                          |TP
   |B (single Mode PMD)                                       |
-----------------                                             |
    GIGASWITCH                                              -----------
-----------------                                            Settop Box
   | |          |                                           ------------
   | |          |                                                    |
   | |          |                                                    |
   | |     ------------                                         ---------
   | |     CISCO Router                                         |   TV  | 
   | |     ------------                                         ---------
   | |          |
   | |          |----> T3 line to Beijing
   | |
   | |
   | |
   |----------
   | AS2100
   |----------
   |
----------
 AS2100
----------



 	Problem Description:

	Alpha Server 2100s running perfect by itself and VOD data sending
	to Bejing on a T3 Circuit without any problem so far.
	So we assume the server is fine.

	However all the TVs found hungup starting at the PE Switch of 
	other side of the single mode fibre at every three to six hours.

	At the time of the link fail, following symptoms were observed.

	PE Switch No.		Port LED		Status

		1		B			Off
		1		A			Off
		2		B			Off
		2		A			Off
		3		B			Off
		3		A			Off
		4	        B         		Off
		4		A			Off                                                           

	Following hardware has been swapped.

	PE Switch 1 and PE Switch 3 with multimode PMD.


	Test done:

	We disconnect the PE switch 2 from PE switch 1. The TV can
        run over 7 hours w/o problem.
T.RTitleUserPersonal
Name
DateLines
2032.1NPSS::WADENetwork Systems SupportMon May 06 1996 11:3213
    What version of code is running on the PE Switch 900TX(s)?  There was a
    problem in the pre V1.1.1 code that caused a module installed in a DEChub 
    ONE-MX docking station and connected to an FDDI network via a ModPMD, to
    disconnect spontaneously from the FDDI network.
    
    Bill
    
    
    
    
    
       
    
2032.2HGOM22::DAVYSUNWed May 08 1996 22:39272
    
    
3

PEswitch 900TX
==============================================================================

PEswitch 900TX, 6-Ethernet/FDDI Switch, HW=v1/2,RO=v0.4,SW=v1.1.0  
SysUpTime                                 : 07:45:29   16 resets
SNMP Read/Write Community                 : public
SNMP Trap Addresses                       : Not Configured
Status of Last Downline Upgrade           : No Status
Out-of-Band Management RTS                : Disabled
BootP                                     : Disabled

Interface     IP Address      Subnet Mask     Def. Gateway    Other Info
---------     ----------      -----------     ------------    ----------
In-Band       15.121.90.88    255.255.255.0                   08-00-2B-B5-46-40
OBM Port                                                      Speed 9600 bps
IPX switch is disabled
FDDI port configuration is Docking Station: A, B
Port 4 using front panel UTP port

==============================================================================


                       Press Return for Main Menu ...

PEswitch 900TX
==============================================================================

                        PEswitch 900TX INSTALLATION MENU

                     [1]  Reset with Factory Defaults
                     [2]  Reset with Current Settings
                     [3]  Show Current Settings
                     [4]  Configure IP ...
                     [5]  Dump Error Log
                     [6]  Downline Upgrade
                     [7]  Configure Out-of-Band Port ...
                     [8]  Module-Specific Options ...

==============================================================================

                        Enter selection number : 5



PEswitch 900TX
==============================================================================

                                DUMP ERROR LOG
                            Current Reset Count: 16

==============================================================================


Entry #       = 2
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.1
Reset Count   = 3
Timestamp     =    0    0    0
Write Count   = 5
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2700 PC=030390BA Error Code=00003000 ProcCsr=5769
Line #        = 608
File          = /proj1023/pe100/work/hub-mgmt/duart.c
Dump another entry [Y]/N? y
Entry #       = 1
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.1
Reset Count   = 15
Timestamp     =    0    0    0
Write Count   = 5
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2700 PC=030390BA Error Code=00003000 ProcCsr=5F69
Line #        = 608
File          = /proj1023/pe100/work/hub-mgmt/duart.c
Dump another entry [Y]/N? 
Entry #       = 0
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.1
Reset Count   = 24
Timestamp     =    0    0    0
Write Count   = 5
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2700 PC=030390BA Error Code=00003000 ProcCsr=5769
Line #        = 608
File          = /proj1023/pe100/work/hub-mgmt/duart.c
Dump another entry [Y]/N? 
==============================================================================

No more Error Log entries.
                       Press Return for Main Menu ...

PEswitch 900TX
==============================================================================

                        PEswitch 900TX INSTALLATION MENU

                     [1]  Reset with Factory Defaults
                     [2]  Reset with Current Settings
                     [3]  Show Current Settings
                     [4]  Configure IP ...
                     [5]  Dump Error Log
                     [6]  Downline Upgrade
                     [7]  Configure Out-of-Band Port ...
                     [8]  Module-Specific Options ...

==================================
============================================

                        Enter selection number : 

PEswitch 900TX
==============================================================================

                        PEswitch 900TX INSTALLATION MENU

                     [1]  Reset with Factory Defaults
                     [2]  Reset with Current Settings
                     [3]  Show Current Settings
                     [4]  Configure IP ...
                     [5]  Dump Error Log
                     [6]  Downline Upgrade
                     [7]  Configure Out-of-Band Port ...
                     [8]  Module-Specific Options ...

==============================================================================

                        Enter selection number : 3

PEswitch 900TX
==============================================================================

PEswitch 900TX, 6-Ethernet/FDDI Switch, HW=v1/2,RO=v0.4,SW=v1.1.0  
SysUpTime                                 : 07:47:19   21 resets
SNMP Read/Write Community                 : public
SNMP Trap Addresses                       : Not Configured
Status of Last Downline Upgrade           : No Status
Out-of-Band Management RTS                : Disabled
BootP                                     : Disabled

Interface     IP Address      Subnet Mask     Def. Gateway    Other Info
---------     ----------      -----------     ------------    ----------
In-Band       15.121.90.16    255.255.255.0                   08-00-2B-B6-95-40
OBM Port                                                      Speed 9600 bps
IPX switch is disabled
FDDI port configuration is Docking Station: A, B
Port 4 using front panel UTP port

==============================================================================


                       Press Return for Main Menu ...

PEswitch 900TX
==============================================================================

                        PEswitch 900TX INSTALLATION MENU

                     [1]  Reset with Factory Defaults
                     [2]  Reset with Current Settings
                     [3]  Show Current Settings
                     [4]  Configure IP ...
                     [5]  Dump Error Log
                     [6]  Downline Upgrade
                     [7]  Configure Out-of-Band Port ...
                     [8]  Module-Specific Options ...

==============================================================================

                        Enter selection number : 5



PEswitch 900TX
==============================================================================

                                DUMP ERROR LOG
                            Current Reset Count: 21

==============================================================================


Entry #       = 3
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.1
Reset Count   = 4
Timestamp     =    0    0    0
Write Count   = 5
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2700 PC=030390BA Error Code=00003000 ProcCsr=5F69
Line #        = 608
File          = /proj1023/pe100/work/hub-mgmt/duart.c
Dump another entry [Y]/N? 
Entry #       = 2
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.1
Reset Count   = 30
Timestamp     =    0    0    0
Write Count   = 5
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2700 PC=030390BA Error Code=00003000 ProcCsr=5F69
Line #        = 608
File          = /proj1023/pe100/work/hub-mgmt/duart.c
Dump another entry [Y]/N? 
Entry #       = 1
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.1
Reset Count   = 4
Timestamp     =    0    0    0
Write Count   = 5
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2700 PC=030390BA Error Code=00003000 ProcCsr=5769
Line #        = 608
File          = /proj1023/pe100/work/hub-mgmt/duart.c
Dump another entry [Y]/N? 
Entry #       = 0
Entry Status  = 0   [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error
Entry Id      = 10
Firmware Rev  = 1.1
Reset Count   = 3
Timestamp     =    0    0    0
Write Count   = 5
FRU Mask      = 0
Test ID       = DEAD
Error Data    = SR=2700 PC=030390BA Error Code=00003000 ProcCsr=5769
Line #        = 608
File          = /proj1023/pe100/work/hub-mgmt/duart.c
Dump another entry [Y]/N? 
==============================================================================

No more Error Log entries.
                       Press Return for Main Menu ...

PEswitch 900TX
==============================================================================

                        PEswitch 900TX INSTALLATION MENU

                     [1]  Reset with Factory Defaults
                     [2]  Reset with Current Settings
                     [3]  Show Current Settings
                     [4]  Configure IP ...
                     [5]  Dump Error Log
                     [6]  Downline Upgrade
                     [7]  Configure Out-of-Band Port ...
                     [8]  Module-Specific Options ...

==============================================================================

                        Enter selection number : 

   The above is the current setting of the PE SWITCH900 and it's error log.
It's current firmware version is 1.1.0.And you said the 1.1.1 version has
bug.So what is the correct version? And where can I find the file?
    Thanks for help!

    DAVY
2032.3Correction, V1.1.0 had a bug not V1.1.1....NETCAD::BATTERSBYDon't use time/words carelesslyThu May 09 1996 09:374
    No, I think Bill intended to say that the previous version 
    (v1.1.0) *before* v1.1.1 had a bug. The version v1.1.1 should be ok.
    
    Bob
2032.4pointers for PEswitch900tX v1.1.1 imageNETCAD::BATTERSBYDon't use time/words carelesslyThu May 09 1996 09:429
    The v1.1.1 version is on the NPB web page
    http://www.networks.digital.com   (outside firewall)
    http://npbwww.hpn.lkg.dec.com     (inside firewall)
    
    or at the ftp site
    
    ftp://ftp.digital.com/pub/DEC/hub900/firmware
    
    Bob
2032.5NPSS::WADENetwork Systems SupportThu May 09 1996 10:0918
    re .2
    
	I said "There was a problem in the pre V1.1.1 code..."
					   ---
    
    You are running with V1.1.0.  I suggest that you get the 1.1.1 image
    and it will solve your FDDI connectivity problem.
    

    Bill