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Conference 7.286::fddi

Title:FDDI - The Next Generation
Moderator:NETCAD::STEFANI
Created:Thu Apr 27 1989
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2259
Total number of notes:8590

908.0. "DEMFA error 8?" by COMICS::REYNOLDSJ (Mad Dogs and Englishmen) Thu Mar 25 1993 11:03

    
    Hello,
    
    A customer has a DEMFA that goes off line very intermittently
    (e.g. every 6 months - not too bad). It comes back but not before the 
    systems' satellite nodes have CLU-exited.
    
    The error log always shows:
    
    ***************************************
    Error 8 subtype 35
    firmware rev 10  (I take this to mean 1.4)
    Hardware rev 5
    Port status register: LED status 4
    fatal hardware internal error
    
    ring now available
    
    self test complete.
    ***************************************
    
    I have checked the f/w 1.4 release notes which contain a lot of 
    references to problems that may give this error but can anyone
    confirm what this error is and if 1.4 fixes it.
    
    I can supply VMS/FX driver versions if required,
    
             John Reynolds.
    
T.RTitleUserPersonal
Name
DateLines
908.1Update....YODA::JEANMAUREEN JEANFri Mar 26 1993 16:498

The DEMFA code looks like it is 1.0 not 1.4.   There
are quite a few problems that were fixed between these
revs.  


Maureen
908.2Same Problem is/was there a solutionHLFS00::EITENS_SSieds Eitens C.S. HoogeveenWed Jan 19 1994 09:277
    I have a customer who has the same problem as mentioned in 908.0
    could somebody tell me what the solutiom was or if the problem is
    solved.
    
    Regards Sieds Eitens
    	    MCS Hoogeveen Holland.
    
908.3Need more info....PROXY::JEANMAUREEN JEANFri Jan 21 1994 15:1810

The base noter was running with 1.0 of the code.  Is this what
your customer has?   Can you provide the error logs so I can take
a look?


Thanks,

Maureen
908.4More info 908.2HLFS00::EITENS_SSieds Eitens C.S. HoogeveenMon Jan 24 1994 04:37106
    Maureen,
    
    Here is the errorlog entry and it looks to me that its running 1.4
    firmware using VMS 5.4-3.
    An other remark is that the XMI from this machine is very loaded, but
    at this moment i haven't got a compleet config if you need it just let
    me know bellow i have list the amount of XMI modules but i haven't got
    an configuration how they are placed in the machine.
    About half a year a go the same problem occured and then the DEMFA was
    replaced, the senario was the same. The complaint of the customer is
    that he is using host based shadowing and when the DEMFA fails it
    reinitializes and restarts again starting shadow copies from all
    shadowed disks. From the moment that this happend until now, about a
    week later, the whole thing is running fine.
    The XMI config at this moment is
    2 X KA64		2 modules
    4 x MS62a 32 mb	4 modules
    1 x MS65a 64 mb	1 module
    2 x KFMSA		2 modules
    1 x KDM70		2 modules
    1 x DWMBB-DA only one BI 1 module
    1 x DEMFA		1 module
    		total 13 modules on the XMI
    On the BI is a module from a third party which makes a "fast"
    connection with a UNISYS mainframe.
    
DEMFA SUB-SYSTEM, VAX008$FXA0:
 ERROR TYPE CODE #8.,   ERROR SUBTYPE CODE #35.

       XDEV REG        05140823
                                       DEVICE TYPE = 0823(X)
                                       FIRMWARE REV = 14(X)
                                       HARDWARE REV = 05(X)
       PORT STATUS REG 000F200D
                                       HALTED STATE
                                       LED STATE = 04(X)
                                       FATAL HARDWARE INTERNAL ERROR
                                       FDDI RING AVAILABLE
       XPUD REG        80000018
       RESET COUNT         0000
       FIRMWARE REV          14
       ERROR REASON          03
       TIME STAMP  12A20000A200
                                       11. HRS, 31. MINS, 12. SECS
       WRITE COUNT         0003
       MSGID           00000203
       USRDEF0         01200000
       USRDEF1         00000400
       USRDEF2         00000001
       PARICR          00000000
       PMCCSR0         22002003
                                       REM ENABLE
                                       REM FREEZE
                                       RMC DISCARD XMT-WRITE TRANSAC.
                                       MEMORY MANAGEMENT ENABLE
       PMCCSR1         02700F00
       PMCCSR2         01200000
                                       MASK AM DEST PKT DISC INTRRPT
                                       MASK HOST DEST PKT DISC INTRPT
       PMCCSR3         00000000
       ESP ERROR REG   00000400
                                       XMI ERROR
       XBE             C000A0C0
       XFADR           14862C00
       XFAER           10010000
       XPUD REG        80000018
                                       SELF-TEST COMPLETE
                                       NORMAL MODE
                                       NO FRU FAILURE
       GPCSR           00000400
                                       CLEAR OWNERSHIP ENABLED
       INTCSR1         00000000
       INTCSR2         00000400
       AMIR            00000001
                                       ESP ERR REG BITS ARE SET
       VBR             00200000
       CAAR            0000000C
       CACR            00000001
       DFC             00000007
       SFC             00000007

       UCB$B_ERTCNT          14
                                       20. RETRIES REMAINING
       UCB$B_ERTMAX          05
                                       5. RETRIES ALLOWABLE
       UCB$L_CHAR      0C442000
                                       NETWORK
                                       AVAILABLE
                                       ERROR LOGGING
                                       CAPABLE OF INPUT
                                       CAPABLE OF OUTPUT
       UCB$W_STS           2010
                                       ONLINE
       UCB$W_ERRCNT        0001
                                       1. ERRORS THIS UNIT

    At RDC they came up with the conclusion that the DEMFA was adressing
    somewhere around 344 MB in memory,but the machine doesn't have that
    amount of memory is has 192 mb.
    As i understand it from the base note there isn't a clear solution or
    wat solved the problem in that case.
    Maureen thanks for the time that you are spending, and hope to
    hear "read" from you soon again.
    
    Regards Sieds Eitens
    	    MCS Hoogeveen Holland.
908.5Any Progres ????HLFS00::EITENS_SSieds Eitens MCS Hoogeveen HollandMon Feb 07 1994 04:538
    Maureen,
    
    
    Is there an progres about this problem, because i have to give an
    answer to the cusomer.
    So if you have some info i would really appriciate it.
    
    Regards Sieds.
908.6It happend sooner again.!!!HLFS00::EITENS_SSieds Eitens MCS Hoogeveen HollandFri Feb 11 1994 14:096
    It happend again within a month, with the same senario. We have decided
    to upgrade the firmware on de DEMFA from 1.4 to 2.0 this is planned for
    next week. Keep you posted wat happens.
    
    Regards Sieds.
    
908.7What is a INTERNAL error 8??????HLFS00::EITENS_SSieds Eitens MCS Hoogeveen HollandTue Feb 15 1994 04:129
    Could someone give us some info about this internal error 8
    on a DEMFA, because when reading note 1229 the same problem seems to
    appear with VMS 5.5-2 and the firmware rev from the DEMFA on 2.0.
    So the action we have planned at the moment, upgrading the firmware,
    doesn't seem to solve the problem.
    
    Regards Sieds Eitens 
    	    MCS Hoogeveen.
    
908.8NETRIX::thomasThe Code WarriorTue Feb 15 1994 09:551
My DEMFA specs stops at 7.
908.9Same problems in note 1229HLFS00::EITENS_SSieds Eitens MCS Hoogeveen HollandWed Feb 16 1994 03:551
    The same problems came up in note 1229 so read that one aswell.
908.10It happend again in about 6 month.HLFS00::EITENS_SSieds Eitens MCS Hoogeveen HollandTue Aug 23 1994 09:59172
Maureen,

You shouldn't have reacted on this entry in the notesfile, a few days after 
you've mail to say your sorry about the responce it happend again at the 
customer site. Even twice. Before 19-aug-1994 it happend on the 28-jan-1994, 
the entry in the notesfel, and on the 22-aug-1994 both latest errorlog entries 
are included in this mail.
For early info it is stil in the notesfile and there hasn't been any changes 
execpt the VMS update.

The things what have changed between febraury and now is that they have updated
VMS from 5.4-3 to 5.5-2. The FXdriver is at level X20. 

We have adviced the customer to update the Fxdriver to X22 but on what reason 
so ever they didn't do it.

So my question is can you give your idear about this problem and what action we
can take or advice to the customer.
    
DATE 19-AUG-1994 15:06:06.62

DEMFA SUB-SYSTEM, VAX008$FXA0:
 ERROR TYPE CODE #8.,   ERROR SUBTYPE CODE #35.

       XDEV REG        05140823
                                       DEVICE TYPE = 0823(X)
                                       FIRMWARE REV = 14(X)
                                       HARDWARE REV = 05(X)
       PORT STATUS REG 000F200D
                                       HALTED STATE
                                       LED STATE = 04(X)
                                       FATAL HARDWARE INTERNAL ERROR
                                       FDDI RING AVAILABLE
       XPUD REG        80000018
       RESET COUNT         0000
       FIRMWARE REV          14
       ERROR REASON          03
       TIME STAMP  08630000DD00
                                       15. HRS, 42. MINS, 56. SECS
       WRITE COUNT         0004
       MSGID           00000203
       USRDEF0         01200000
       USRDEF1         00000400
       USRDEF2         00000001
       PARICR          00000000
       PMCCSR0         22002003
                                       REM ENABLE
                                       REM FREEZE
                                       RMC DISCARD XMT-WRITE TRANSAC.
                                       MEMORY MANAGEMENT ENABLE
       PMCCSR1         8F150000
       PMCCSR2         01200000
                                       MASK AM DEST PKT DISC INTRRPT
                                       MASK HOST DEST PKT DISC INTRPT
       PMCCSR3         00000000
       ESP ERROR REG   00000400
                                       XMI ERROR
       XBE             C000A0C0
       XFADR           15C84E00
       XFAER           10010000
       XPUD REG        80000018
                                       SELF-TEST COMPLETE
                                       NORMAL MODE
                                       NO FRU FAILURE
       GPCSR           00000400
                                       CLEAR OWNERSHIP ENABLED
       INTCSR1         00200000
       INTCSR2         00000400
       AMIR            00000001
                                       ESP ERR REG BITS ARE SET
       VBR             00200000
       CAAR            0000000C
       CACR            00000001
       DFC             00000007
       SFC             00000007

       UCB$B_ERTCNT          14
                                       20. RETRIES REMAINING
       UCB$B_ERTMAX          05
                                       5. RETRIES ALLOWABLE
       UCB$L_CHAR      0C442000
                                       NETWORK
                                       AVAILABLE
                                       ERROR LOGGING
                                       CAPABLE OF INPUT
                                       CAPABLE OF OUTPUT
       UCB$W_STS           2010
                                       ONLINE
       UCB$W_ERRCNT        0001
                                       1. ERRORS THIS UNIT




DATE 22-AUG-1994 15:49:41

DEMFA SUB-SYSTEM, VAX008$FXA0:
 ERROR TYPE CODE #8.,   ERROR SUBTYPE CODE #35.

       XDEV REG        05140823
                                       DEVICE TYPE = 0823(X)
                                       FIRMWARE REV = 14(X)
                                       HARDWARE REV = 05(X)
       PORT STATUS REG 000F200D
                                       HALTED STATE
                                       LED STATE = 04(X)
                                       FATAL HARDWARE INTERNAL ERROR
                                       FDDI RING AVAILABLE
       XPUD REG        80000018
       RESET COUNT         0000
       FIRMWARE REV          14
       ERROR REASON          03
       TIME STAMP  026100001200
                                       1. HRS, 16. MINS, 48. SECS
       WRITE COUNT         0004
       MSGID           00000203
       USRDEF0         01200000
       USRDEF1         00000400
       USRDEF2         00000001
       PARICR          00000000
       PMCCSR0         22002003
                                       REM ENABLE
                                       REM FREEZE
                                       RMC DISCARD XMT-WRITE TRANSAC.
                                       MEMORY MANAGEMENT ENABLE
       PMCCSR1         8D080000
       PMCCSR2         01200000
                                       MASK AM DEST PKT DISC INTRRPT
                                       MASK HOST DEST PKT DISC INTRPT
       PMCCSR3         00000000
       ESP ERROR REG   00000400
                                       XMI ERROR
       XBE             C000A0C0
       XFADR           15C1AA00
       XFAER           10010000
       XPUD REG        80000018
                                       SELF-TEST COMPLETE
                                       NORMAL MODE
                                       NO FRU FAILURE
       GPCSR           00000400
                                       CLEAR OWNERSHIP ENABLED
       INTCSR1         00200000
					IPF-FDDI MAC CHIP INTRPT PEND
       INTCSR2         00000400
       AMIR            00000001
                                       ESP ERR REG BITS ARE SET
       VBR             00200000
       CAAR            0000000C
       CACR            00000001
       DFC             00000007
       SFC             00000007

       UCB$B_ERTCNT          14
                                       20. RETRIES REMAINING
       UCB$B_ERTMAX          05
                                       5. RETRIES ALLOWABLE
       UCB$L_CHAR      0C442000
                                       NETWORK
                                       AVAILABLE
                                       ERROR LOGGING
                                       CAPABLE OF INPUT
                                       CAPABLE OF OUTPUT
       UCB$W_STS           2010
                                       ONLINE
       UCB$W_ERRCNT        0002
                                       2. ERRORS THIS UNIT

Hoping that you will find the time to answer this question this week.

Regards Sieds Eitens
	MCS The Netherlands.
    
908.11Error type 8 on 7600 and 6600'sCSC32::B_KETELSENThu Oct 20 1994 14:2515
    I also have a site which is reporting intermittant error type code 8
    errors on their FXA0 devices.  These errors are logged on both their
    7000-600 and 6000-600 systems.  The FXDriver is at version X-22A1
    and VMS is at 5.5-2.  The DEMFA cards are firmware rev 20, 
    hardware rev 5.  The complete errorlog entry and/or configuration 
    information is available if needed. 
    
    When this error occurs, it causes some processes that use the FDDI to 
    either abort or report the device inactive, and because of this, it
    is becoming a major problem.  Has any solution for this problem been
    found yet?
    
    
    	Thanks,
    		Bobbi Ketelsen
908.12Does your error look like this?AKRON1::SMITHSic Semper Potatum ReclinusWed Nov 02 1994 15:46106
    
    RE .11
    
    Here's an errorlog entry from a site from today....
    
    Does this look like what you're seeing?
    
    Is anyone in engineering concerned about this?
    
    It seems to be happening quite a bit.
    
    In my case,  the DEMFA logged three of these within about 75 seconds
    and started an avalanche that resulted in all satellite systems
    CLUEXITing (about 60 workstations).  As in .11, we're running VMS
    5.5-2H4 and FXDRIVER is at X-22A1 and the DEFMA is firmware rev 20.
    ...the only difference is my DEFMA hardware rev shows up as 00.
    
    Jeff Smith
    OVD Support Center
    Cleveland, Ohio
    DTN 431-2712
    
    
    The errlog entry is as follows:
    
 V A X / V M S        SYSTEM ERROR REPORT         COMPILED  2-NOV-1994 12:48:22
                                                                      PAGE   1.

 ******************************* ENTRY     458. *******************************
 ERROR SEQUENCE 33823.                           LOGGED ON:        SID 17000202
 DATE/TIME  2-NOV-1994 09:22:51.13                            SYS_TYPE 01030001
 SYSTEM UPTIME: 10 DAYS 22:29:26
 SCS NODE: SUM                                                 VAX/VMS V5.5-2H4

 DEVICE ATTENTION KA7AA-AA  CPU FW REV# 2.  CONSOLE FW REV# 0.3

 DEMFA SUB-SYSTEM, SUM$FXA0:
 ERROR TYPE CODE #8.,   ERROR SUBTYPE CODE #35.

       XDEV REG        00200823
                                       DEVICE TYPE = 0823(X)
                                       FIRMWARE REV = 20(X)
                                       HARDWARE REV = 00(X)
       PORT STATUS REG 000F200D
                                       HALTED STATE
                                       LED STATE = 04(X)
                                       FATAL HARDWARE INTERNAL ERROR
                                       FDDI RING AVAILABLE
       XPUD REG        80000018
       RESET COUNT         0000
       FIRMWARE REV          20
       ERROR REASON          03
       TIME STAMP  088A0000C280
                                       13. HRS, 49. MINS, 52. SECS
       WRITE COUNT         0007
       MSGID           00000203
       USRDEF0         01200000
       USRDEF1         00000040
       USRDEF2         00000001
       PARICR          00000000
       PMCCSR0         2200A003
                                       REM ENABLE
                                       REM FREEZE
                                       RMC DISCARD XMT-WRITE TRANSAC.
                                       REM FORCE TRANSMIT PRIORITY
                                       MEMORY MANAGEMENT ENABLE
       PMCCSR1         899B0000
       PMCCSR2         01200000
                                       MASK AM DEST PKT DISC INTRRPT
                                       MASK HOST DEST PKT DISC INTRPT
       PMCCSR3         00000000
       ESP ERROR REG   00000040
                                       XMI BYTE COUNT ERROR
       XBE             0000004A
       XFADR           C01382B0
       XFAER           10000000
       XPUD REG        80000018
                                       SELF-TEST COMPLETE
                                       NORMAL MODE
                                       NO FRU FAILURE
       GPCSR           00000400
                                       CLEAR OWNERSHIP ENABLED
       INTCSR1         00000000
       INTCSR2         00000400
       AMIR            00000001
                                       ESP ERR REG BITS ARE SET
       VBR             00200000
       CAAR            0000000C
       CACR            00000001
       DFC             00000007
       SFC             00000007

       UCB$B_ERTCNT          20
                                       32. RETRIES REMAINING
       UCB$B_ERTMAX          00
                                       0. RETRIES ALLOWABLE
       UCB$L_CHAR      0C442000
                                       NETWORK
                                       AVAILABLE
                                       ERROR LOGGING
                                       CAPABLE OF INPUT
                                       CAPABLE OF OUTPUT
       UCB$W_STS           2010
                                       ONLINE
       UCB$W_ERRCNT        0003
                                       3. ERRORS THIS UNIT
908.13ERROR 8PROXY::JEANMAUREEN JEANThu Nov 03 1994 12:1522

I took some of this offline and I probably shouldn't have because
I may have caused more confusion.

Let me first state that error 8 is not one particular error.
It is many differnet errors, and that was one of the reasons I
did take it off line.  If I remember correctly, the first few
entries in this note all had different problems.  So yes,
engineering is doing something about all these problems.  Some
of them have fixes and some of them we are working.  So please
don't assume that it is all the same problem.  And -.12 we are 
looking at this particular problem now.

If you wnat to find out what is causing your error 8, I will need
the errorlog entry and if you can't provide that then at least
enter the port status register contents, the msgid and the userdef
registers.  These register will allow me to see what is causing the
fault....  Error 8 means absolutely nothing to me by itself


Maureen