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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

1002.0. "One more attempt to focus on note 975.157" by STOWOA::MCPHEE (Tom McPhee ... GIA DIS) Fri Jul 12 1996 11:17

    Two attempts have been made to focus on a problem with respect to
    initial setup of pc-branch.  The first description was in note 975.157. 
    Before any answers are provided, the subject changes.
    
    I have the same problem as note .157 without any clues.  I've had the
    same issues trying to call the info center, so I was hoping to find
    help in this notes file.
    
    background:  I have a Digital hinote ct475, running windows 95. 
    Software loads okay.  First attempt to run setup provides a litany of
    errors, as mentioned in note .157.
    
    I have successfully installed the software on another pc, but not so on
    the hinote.
    
    Any help would be appreciated.
    
    Thanks,
T.RTitleUserPersonal
Name		DateLines
1002.112368::"[email protected]"Christopher GillettFri Jul 12 1996 12:269
Dave:

I'm sorry that nobody got back to you on your original email.  I sent
your original problem description to the DCU management and asked for
assistance in getting your problem resolved.

Chris Gillett

[Posted by WWW Notes gateway]
1002.2They seldom (never ?) call the customerALLENB::BISSELLTue Jul 16 1996 16:287
    It is unreasonable to expect the DCU to " get back with you".  They do
    not do this and it has been reported here many times.  I have had to do
    all of the follow up on any problem that has been initiated by me.
    
    They practive "management by ignoring and hope it will go away"
    
    sorry for the digression