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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

848.0. "Discussion of May 24, 1994 DCU BoD Meeting" by ROWLET::AINSLEY (Less than 150 kts. is TOO slow!) Mon Jul 11 1994 09:22

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848.1membership survey from bod minutesICANDO::BADGERCan DO!Tue Aug 09 1994 09:0821
I am one of the two people who reviewed the membership surveys.
I requested to read it via Paul K.  Originally I was supposed to sign a
non-disclosure statment.  I read it in the local branch without signing
anything, in fact I was given the option of buying it at 25 cents per page.

I did take notes, and prepared a summary.  I ran it by some directors and one
recommended that I get it approved by DCU general attorney.  No thank you.

I suggest that if anyone wants to read the suvey that they so request the copy.

My opinion is that the answers which are viewed two different ways by the 
candidates are not so important as the question selection - do you really
care what clothing a teller is wearing?

customer loyalty is, in my opinion, misunderstood.  large numbers of people
leaving the cu can be dismissed because they were layed off by dec.
How do the evaluators continue that thread into explaining why I still have
a WCU relationship when WCU was forced out of dec many years ago?

In my opinion, surveys that fail to ask the tough questions,  will only 
return feel-good answers.