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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

749.0. "LKG DCU ATM screen is (almost) blank\" by TOOK::MORRISON (Bob M. LKG1-3/A11 226-7570) Mon Feb 07 1994 10:25

  The screen on the ATM at LKG is almost blank. It has been getting dimmer over
the last 10 days and is now blank. The ATM is not usable in this condition, but
there is no "out of order" sign on it.
  Who should I call to report this? 
  Does DCU have the expertise to replace an ATM display tube, or must it be 
done by the ATM vendor?
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749.1AOSG::GILLETTCandidate for 1994 DCU BoD ElectionsMon Feb 07 1994 11:1413

Hmmm...I'd start by calling DCU world headquarters and leaving
word with somebody at the information center.   They can most
likely route you to somebody, or get the right person on the
job.

As an aside...
Those folks have a tough job, seriously.  I had a tour of the
info center one day...they take a boat load of calls every
day with a very small staff.

Chris
749.2CSC32::S_BROOKThere and back to see how far it isMon Feb 07 1994 11:2012
>  The screen on the ATM at LKG is almost blank. It has been getting dimmer over
>the last 10 days and is now blank. The ATM is not usable in this condition, but
>there is no "out of order" sign on it.
>  Who should I call to report this? 
>  Does DCU have the expertise to replace an ATM display tube, or must it be 
>done by the ATM vendor?


Call 1-800-DCU-8797 and route your call to the Info Centre ... I suspect that
llike all repairs, it will be done by some maintenance org.

Stuart
749.3SEVENS::MURPHYKevin Murphy lkg1-3/a10 dtn 226-7118Mon Feb 07 1994 20:272
    I guess it would be too easy an answer to say "Walk into the DCU, also
    in LKG, and tell them..."
749.4NETWKS::GASKELLTue Feb 08 1994 08:202
    I guess it's been fixed.  Went to the ATM and the screen was bright and
    clear.