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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

687.0. "Redemption of US Savings Bonds" by TLE::EKLUND (Always smiling on the inside!) Mon Aug 30 1993 16:12

    	While not directly related to the DCU, this may be a good forum
    for the following question.  My son recently attempted to cash a
    US Savings Bond at a local Savings Bank.  They would not cash the
    bond because he did not have an account there.  I went back with
    him and they cashed the bond for him, but not without rather a
    certain amount of fuss.  They claimed that they were NOT obligated
    to cash the Savings Bond, even with "proper identification" because
    they might get stuck for the amount (stolen bond, etc.).
    
    	Now, this particular Bank DOES cash such bonds (is an "agent"),
    but apparently only for its customers with accounts.
    
    	My question is this: are such banks who act as paying agents
    REQUIRED to cash US Savings Bonds upon request when presented with
    proper identification?  I checked the pamphlet and the bond itself,
    and there are far too many uses of the word "may" for my liking...
    If they are not REQUIRED to do so, I will encourage whoever will listen
    to NOT purchase these in the future.
    
    	If they ARE required to redeem such bonds (under $1000., which is
    a magic number, by the way), how can I a) prove this to them and
    b) cause them more inconvenience than they caused me?  In other words,
    what is the most effective way to complain?  You can be sure that I
    have recorded the Assistant Manager's name who "served" us.
    
    Still smiling, but not one to let such treatment go unnoticed...
    
    Dave Eklund
    
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687.1Banks need not cash US Savings BondsTLE::EKLUNDAlways smiling on the inside!Thu Sep 02 1993 14:5210
    	The "official" answer from the Treasury Department in
    Massachusetts is that there is NO requirement that an agent
    redeem a bond "on request".  Banks who redeem them set their
    own requirements (in addition to the federal identification
    requirement), and may require that the customer have an
    account there.  Grr.  My response to that is simplicity
    itself - I'll put my money elsewhere.
    
    Dave Eklund
    
687.2Where to redeem?MPGS::WENTWORTHWed Aug 10 1994 14:4713
    Much to my surprise I just found out that I could not cash in
    on US Savings Bonds at the DCU. I found this strange since we can
    purchase bonds through payroll deduction. Realizing of course the
    DCU and Digital are separate entities I would have thought DCU
    would offer the service (wrong).
    
    OK...Now that lots of Digital folk have savings bonds and also
    have there bank accounts at the DCU where can somebody go in the
    Northboro, MA area to cash in...Many banks will not do this service
    unless you have an account with them. My wife has already been
    checking with a few.
    
    Help appreciated,
687.3CRASHR::JILLYCOSROCS -- In Thrust We TrustWed Aug 10 1994 15:106
It is my understanding that not all 'banks' can provide this service due to 
some US Govt. reason.  I also understand that any bank that is a redemption 
agent should do so whether you have an account or not.  I had no problem 
finding a 'bank' in Colo. Spgs. to do this.

Jilly
687.4BIGQ::GARDNERjustme....jacquiWed Aug 10 1994 16:514

    Hudson Savings Bank is a redemption center.

687.5In MRO alsoMEMIT::MMCCALLIONThu Aug 11 1994 11:482
    Marlboro Savings Bank on Main St, in Marlboro also handles USBonds.
    
687.6BIGQ::GARDNERjustme....jacquiThu Aug 11 1994 14:174

    I believe that any SAVINGS bank is a recognized entity for savings
    bonds.
687.7DCU <> bankMONTOR::KYZIVATPaul KyzivatThu Aug 11 1994 14:223
    I guess this just proves that the DCU is not being run as a bank. :-)

	Paul
687.8WRKSYS::SEILERLarry SeilerThu Aug 11 1994 14:441
    No... it's not being run as a SAVINGS bank.  :-)
687.9TLE::EKLUNDAlways smiling on the inside!Fri Aug 12 1994 17:4913
    	As I indicated earlier, it was in fact a savings bank
    which refused to cash a savings bond (not having an account
    there was the problem).  I checked with Federal Reserve
    Bank, and got the official answer - they are NOT required
    by law to redeem Savings Bonds, even if they sell them.
    They ARE allowed to require that you have an account with
    them, etc. if they so choose.  Any bank which chooses to
    redeem Savings Bonds does so because they choose to, not
    because they are required to...
    
    Cheers!
    Dave Eklund
    
687.10It's good to have an account at a bankWRKSYS::REISERTJim Reisert, AD1CFri Aug 12 1994 18:5816
A couple of years ago, I had to get a "guaranteed signature" in order to
open a checking account against a money market account.  At the time my only
accounts were at DCU, and DCU could not perform this service.  I could get a
guaranteed signature at a Federal Bank (ie.  FDIC insured, as opposed to a
credit union).  Unfortunately, most would not do it unless I had an account
there.  I finally found one that would do it for a fee (Hudson National
Bank, $5), and shortly thereafter opened an accont at Fleet.

I'm glad I have this account, I want to redeem some savings bonds as well,
and don't want to have to go searching for some bank to do it.

Depending on the outcome of the DCU elections, I may keep *only* this
account.

- Jim
687.11What is a guaranteed signature?AWECIM::MCMAHONLiving in the owe-zoneMon Aug 15 1994 12:286
    What is a guaranteed signature? How is it different from a notarized
    signature?
    
    Just curious because I've never heard this term.
    
    P@
687.12PCBUOA::GIUNTAMon Aug 15 1994 13:435
    A guaranteed signature is used on negotiables like stocks that you send
    to a broker where a notary is used on legal documents. They're
    basically the same thing but are regulated by different organizations. 
    You can't substitue a notarized signature for a guaranteed signature
    and vice versa.