T.R | Title | User | Personal Name | Date | Lines |
---|
568.1 | Could always use an external printer | STAR::PARKE | True Engineers Combat Obfuscation | Fri Jun 12 1992 15:29 | 3 |
| Because of cost, etc, I have started using Current Inc, not Harland
(whom is at lease the special order company).
|
568.2 | So, what's new? | CIMNET::KYZIVAT | Paul Kyzivat | Fri Jun 12 1992 19:24 | 5 |
| Re: .0
I expect that you (like me) are used to having your name misspelled :-)
Paul
|
568.3 | In your shoes... | TUXEDO::LEIGH | Go to Seattle, too? | Sat Jun 13 1992 04:15 | 4 |
| I would ask the branch manager in MKO to get you correctly printed checks,
at _no_ charge, within perhaps two weeks. No doubt a branch manager can't
authorize such a thing all alone; I would ask him or her to make the
request, on the spot, or else to tell me who I should talk to.
|
568.4 | Same problem! | SPESHR::FORTIER | I'd rather be shooting pool! | Wed Jul 01 1992 13:55 | 11 |
|
Hi Karl,
My new wife and I had the same problem with the DCU getting
checks printed. They did finally get them right, but what a pain!
Hey, DCU, are you listening !!!!!
John
|
568.5 | Finally! | YNGSTR::REEBENACKER | Most Difficult <> | Wed Jul 01 1992 16:05 | 7 |
| Hi John,
They finally got it right the 5th try. I'm generally used to having to
spell my name for people, but this is the first time I've ever had a
mistake on getting checks printed.
Karl
|
568.6 | | XLIB::SCHAFER | Mark Schafer, ISV Tech. Support | Thu Jul 02 1992 12:39 | 8 |
| Maybe some people are leery of making complaints, but the DCU should
encourage them. (Maybe not in this notesfile, though. :-)) How else
will they know?
My wife and I got mis-spelled checks from another bank. They were
apologetic, thanked us for calling them, said that they had received
several complaints about the check vendor, and credited us for the cost
of the checks.
|
568.7 | Only 1 problem in 10 years | SCAACT::AINSLEY | We will miss you, Simon | Thu Jul 02 1992 13:02 | 12 |
| We have ordered checks from most all of the independent check printers. We
only had one problem in the past 10 years. When we moved into our present
house, we sent in the check re-order form and corrected our address on the
form. We have alway gotten our checks within 2 weeks of placing the order, so
when we didn't get anything after 2 weeks, we called. It turns out that
the checks had the old zip code on them. Current immediately replaced the
order, told us to throw away the wrong ones when then eventually showed up,
and had new checks in our hands in 3 days. How did the zip code get messed
up? Well, our old zip code was 75052 and our new one is 75025. Doesn't take
a rocket scientist to figure that one out.
Bob
|
568.8 | renumeration is what? | LEDS::SIMARD | just in time..... | Thu Jul 02 1992 15:37 | 13 |
| I have been with DCU since day one when they changed from Workers's
Credit Union. I have had a minimal number of errors but have been
compensated each time that something went wrong.
Take the time we had an error on our checks. DCU cheerfully replaced
them. One day a very large box arrived at the house. I opened it up
and there were 10 boxes, with 250 checks per box in this large box. We
only wanted 500 check though. Then 2 days later comes another order of
10 boxes with 250 checks per box. Needless to say that was 6 years ago
and we're still using the checks. Great inflation fighter, don't you
think?
|