| Title: | DCU |
| Notice: | 1996 BoD Election results in 1004 |
| Moderator: | CPEEDY::BRADLEY |
| Created: | Sat Feb 07 1987 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 1041 |
| Total number of notes: | 18759 |
Alot of times in the service delivery business, you only hear about the bad things. When you do a good job, you don't hear from anybody. I'd like to take the opportunity to say that DCU is going a great job! I think they have come a long way in a year's time. They are more in tune with member's needs and have done a better job in communicating changes to members. I do most of my business with the TAY branch and think that the branch manager, Michelen Wold, and staff there do a fantastic job and always have done so with a smile! Your hard work to improve the image of DCU is greatly appreciated! Thanks, Bryan
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 559.1 | Another Satisfied Customer | CARTUN::BERGART | Jeff-the-ref | Mon Jul 27 1992 10:18 | 21 |
I'd like to add my "Thank you" to the DCU for their excellent
performance regarding my recent mortgage refinancing.
There had been a couple of problems in my attempt to close. Rather
than getting "mad," I called my liaison at the DCU (great notion - they
gave me MY VERY OWN PERSON to guide me through the mortgage maze), and he
got things straighten out. (By straightened out, I mean that I got the
opportunity to get an even better rate, with a more convenient closing
location, with no add'l closing costs beyond those originally quoted)
Yes, the mortgage process can be confusing and lengthy. But I sincerely
feel that the DCU is doing an excellent job. Plus, after a "debriefing"
with MY Liaison, I know that they will be doing even better in the future.
No one asked. But I "caught" them doing a good job, and thought
you all ought to know!!
Jeff
P.S. There's never been a better time to refinance!
| |||||