Conference 7.286::dcu

423.0. "DCU POSTING: DCU UPDATES" by STAR::CANTOR (Have pun, will babble.) Mon Jan 20 1992 11:25

                   DIGITAL EMPLOYEES' FEDERAL CREDIT UNION
                                 DCU UPDATES
        
        
        
        The following updates appeared in the January issue of 
        NETWORK:
        
        NEW ATM LOCATIONS
        We are pleased to announce two more ATM locations:
        
        Westminster, MA:	       *Burlington, MA:
        Digital Equipment Corp.		Digital Equipment Corp.
        Digital Drive, WMO, East Lobby	1 Burlington Woods Drive, OFO 
        
        *End of January projected installation	
        
        
        AUTONET AND PAYMATE DISCONTINUED
        AutoNet automobile service and PayMate bill paying service 
        have been discontinued.  As we move "back to basics", we are 
        analyzing all of our products and services.  Because of low 
        member demand, the AutoNet Leasing and Factory-Order Direct 
        Program and the PayMate bill paying services have been 
        canceled.
        
        
        MORE FEATURES ADDED TO DCU'S EASY TOUCH
        Three new services have been added to our Easy Touch Audio 
        Response System:
        
        1) Last 5 checks to clear
        You can now receive a listing of the last 5 checks that have 
        cleared your checking account. (Transaction type 1, Inquiries; 
        then press 4.)
        
        2) Payroll posting
        You can now check on the last payroll deposit made to your 
        account.  (Transaction type 1, Inquiries; then press 5.)
        
        3) Last deposit
        You can now check on the last deposit made to any of your 
        accounts. (Transaction type 1, Inquires; then press 6.)
        
        REMEMBER, with our Easy Touch Audio Response System, you may 
        access your DCU accounts with a touch-tone phone 24 hours a 
        day, 7 days a week.  Just call DTN/223-9943, 508/493-9943, or 
        800/322-1232.
        
        To sign up for an Easy Touch PIN (Personal Identification 
        Number), or to receive updated Easy Touch instruction, contact 
        your nearest DCU branch, or call our Member Service Center at 
        DTN/223-8444 or 508/493-8444.
        
        
        DCU SURVEYS
        
        THANKS FOR YOUR COMMENTS
        During November, DCU mailed surveys to approximately 5,000 
        randomly selected members asking their opinions on products 
        offered by the Credit Union.  To date, more than 800 surveys 
        have been returned (16% return rate).  The responses will 
        allow Credit Union management to better understand your needs 
        and expectations and develop products and services that meet 
        these needs.
        
        Once the data is tabulated and analyzed, the results will be 
        published in upcoming issues of NETWORK.
        
        SERVICE SURVEY BEING MAILED
        Service excellence is a top priority of DCU, and your 
        impressions of our performance are vital to us meeting your 
        expectations.  In early January, DCU will be sending 
        questionnaires to randomly selected members.  We ask that you 
        please take the time to complete the survey.