T.R | Title | User | Personal Name | Date | Lines |
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417.1 | OH NO Mr. Bill!! | CSC32::R_HARVEY | Hi Tech goes BOINK! | Wed Jan 15 1992 19:23 | 10 |
|
This policy, dose it cover Biggies from DEC also? If so I AM
SCREWED. Closing on the house I'll need all my savings and a
large check from DEC that has to be converted into a cashiers'
check. Sounds like I got a problem.......
Best of luck with the "bounce" fees.
rth
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417.2 | Bring it up to the new BoD | ESBLAB::KINZELMAN | Paul Kinzelman | Thu Jan 16 1992 08:42 | 9 |
| Sounds like this issue affects enough people that it'd be good if you inform
the new BoD directly after the election. DCU shouldn't be able to afford to
alienate members like this.
In my case, last week, I presented a check for deposit into my DCU account
from another DCU account for $400 or so. They said a 2-day hold. 2 DAYS! From
DCU to DCU? What gives. They hemmed and hawed a bit and then removed the hold.
Not very good for business. The new BoD has a lot of cleaning up to do should
they choose to do it.
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417.3 | Circumvent the Federal Reserve system | POBOX::ROACH | | Thu Jan 16 1992 09:17 | 8 |
| I have run into this problem on several occasions (at other banks, not
DCU), and one very labor intensive way around it is to go to the bank
on which the check you wish to deposit is drawn, cash the check, hand
carry the $2-5000 in currency to the bank at which you wish to have the
money deposited, and make a cash deposit. I haven't run across a bank
that will hold a cash deposit longer than next business day.
Eric
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417.4 | The saga continues ... | ROYALT::MOEDER | Charlie Moeder DTN 235-8502 | Thu Jan 16 1992 09:38 | 53 |
| The scenario continues:
Thursday 1/16 The second of the two tuition checks was
presented to DCU last night.
It will be paid according to my phone
conversation with DCU this morning.
It seems that after five days, the first $5,000 is released so
my tuition check will be paid today.
Several new technologies are surfacing:
Fact:
DCU stated "We need to protect ourself against the check
being returned so we put the seven business day hold
on the check" (sic.)
Fact:
DCU stated "After five days, $5,000 is released" (sic.)
There is no 'business' after the 'five' mentioned in the
quote above. Also, only a portion ($5,000) is released.
It is now three business days (Mon, Tue, and Wed) after
the original deposit, or five calendar days, however they
wish to make the call.
Fact:
I still have funds on hold; more than a few nickels I
might add.
New Technology:
DCU is protecting themselves against a partial return of
a check! How a *portion* of a check would be returned
(dishonored) beats the devil out of me. I wonder which
portion it might be - - upper left hand corner perhaps.
I donna know .....
I sure hope the new BoD adds a new element to the thinking at
PK5, called
COMMON SENSE !
Charlie . . .
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417.5 | Deposit holds are still a sticking point | ULTRA::KINDEL | Bill Kindel @ LTN1 | Thu Jan 16 1992 10:17 | 17 |
| Actually, DCU has "loosened up" a bit since the original flap in the
wake of the federal Funds Availability Act and Regulation "R", that
implemented it.
$5000 is the "magic number" here. Non-local checks UNDER that amount
MUST be available within 5 working days UNLESS the institution has
reason to suspect that they'll bounce. Local checks have a 3 working
day limit. DCU stays fairly close to the limits here; BayBank, for
example, makes the first $5000 available the NEXT DAY, regardless of
where the check is from (within the US). The only good news is that
DCU has gotten a bit more generous with the amounts/types of deposits
that it puts holds on in the first place.
DCU *SHOULD* rethink this policy. If NOTHING else, they should only
hold deposits as long as they ABSOLUTELY HAVE TO. That means a large
check (over $5000) should be freed AS SOON AS IT CLEARS, but not later
than 7 working days from deposit.
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417.6 | | CNTROL::MACNEAL | ruck `n' roll | Thu Jan 16 1992 12:19 | 17 |
| � This policy, dose it cover Biggies from DEC also? If so I AM
� SCREWED. Closing on the house I'll need all my savings and a
� large check from DEC that has to be converted into a cashiers'
� check. Sounds like I got a problem.......
According to DCU's brochure on DCU's Funds Availability, Digital
Equipment Corp. checks become available the first day. Nonlocal
business checks over $2000 will be available on the 5th business day
after the date of the deposit. Longer delays may occur if you deposit
more than $5000 in one day.
According to this brochure, generally your funds will be available no
later than the *seventh* business day after the day of your deposit.
11 days seems to go against their written policy. The copy of the
policy I have is effective Nov. 1, 1989 so perhaps they've rewritten
it. I'm pretty sure I picked this up around the time of the Special
Meeting so if changes have been made they're pretty recent.
|
417.7 | | CNTROL::MACNEAL | ruck `n' roll | Thu Jan 16 1992 12:24 | 7 |
| �In my case, last week, I presented a check for deposit into my DCU account
�from another DCU account for $400 or so. They said a 2-day hold.
This appears to be in violation of the policy that went into effect on
Nov. 1, 1989. According to the brochure describing this policy, checks
drawn on DCU are available on the day of deposit. There is no mention
of monetary limits.
|
417.8 | | GUFFAW::GRANSEWICZ | Someday, DCU will be a credit union. | Thu Jan 16 1992 14:25 | 10 |
|
I believe the whole policy of check holds needs a hard look.
Particularly since they appear to have implemented the maximum holds
allowed. If there is factual data showing such long holds are
justified, then so be it. Ideally, maximum holds should be applied
where needed based on past dealings with individual members.
As a side note, I know of one place that puts a 1 day hold on CASH
deposits. I find this particularly bizarre. What could possibly
justify a hold on cash?
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417.9 | | MIZZOU::SHERMAN | ECADSR::Sherman DTN 223-3326 | Thu Jan 16 1992 15:30 | 5 |
| re: -.1
Um ... the cash could be counterfeit?
Steve ;^)
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417.10 | | GUFFAW::GRANSEWICZ | Someday, DCU will be a credit union. | Thu Jan 16 1992 15:42 | 9 |
|
RE: .9
Not sure if your kidding or not...
Wouldn't counterfeit bills need to be detected immediately? After
that they get tossed in with everybody elses counterfeit bills and lose
their identity... 8-)
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417.11 | 7 can equal 11 | SSBN1::YANKES | | Thu Jan 16 1992 16:17 | 10 |
|
Re: .6
Seven business days can equal eleven "real" days if the deposit is
made on a Friday. Two weekends are caught before the seven business
days have gone by.
"I don't defend 'em, I just explain 'em."
-craig
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417.12 | Works for me. | CSC32::J_OPPELT | As good as hitting the lottery. | Thu Jan 16 1992 16:53 | 14 |
| Play their games!
If you make a payment on a loan by check, there is usually no
hold on the check up to the amount of the loan.
So go to an ATM, transfer your entire credit line out of your
CRT account into your checking account.
Go to a teller and deposit the check as payment on the loan.
In the $5000 example, if you had a $2500 CRT limit, only
$2500 of the check would have been held. The other $2500
is available IMMEDIATELY!
Joe Oppelt
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417.13 | Sometimes computers are real slow! | ROYALT::MOEDER | Charlie Moeder DTN 235-8502 | Thu Jan 16 1992 17:02 | 11 |
| On placing a hold on a *cash* deposit ...
Had that happen to me with one bank a while ago. Cash was held for one
full business day.
Turned out the computer was updated overnight - - took that long for
the computer to catch up to the real world.
As an earlier noter said, "I don't defend 'em, just explain 'em".
Charlie . . .
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417.14 | Should we send them a sales rep??? | GUFFAW::GRANSEWICZ | Someday, DCU will be a credit union. | Fri Jan 17 1992 09:12 | 10 |
|
> Turned out the computer was updated overnight - - took that long for
> the computer to catch up to the real world.
Sounds like it takes them a while to enter all the info, make the cards
and run their nightly batch job... ;-) Maybe it's time to look for a
bank that has systems a bit more up-to-date. Hard to believe a bank
with such systems can compete in the '90s. So I guess the bottom line
is the customer pays for the banks inability to process cash transactions
on a timely due to their poor systems.
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417.15 | Nights are very busy times for banks. | SSBN1::YANKES | | Fri Jan 17 1992 10:21 | 16 |
|
Re: .14
No, I think the problem / issue / whatever is more fundamental than
just "poor systems". The whole banking industry is heavily based on a
nightly cycle -- nightly interest calculations, nightly intra-bank
adjustments, nightly comparisons between the bank's cash reserve
positions against the levels mandated by the Feds, nightly intra-bank
loans to adjust those cash reserve positions, etc., etc. Given the
flurry of night-time bookkeeping chores that go on, it doesn't suprise
me that the official postings of deposits occurs also at night.
I'm still not defending them, though, since it does seem silly that
_cash_ can't even be accessed until the next day...
-craig
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417.16 | Some things must happen during the day | GUFFAW::GRANSEWICZ | Someday, DCU will be a credit union. | Fri Jan 17 1992 10:54 | 6 |
|
Yeah, you're probably right. But when you deposit cash they give a
receipt with the new balance (including the deposit). Something is
updated immediately. I still find it hard to believe that deposits of
cash require any type of hold.
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417.17 | That 'Cash Hold' was quite a while ago! | ROYALT::MOEDER | Charlie Moeder DTN 235-8502 | Fri Jan 17 1992 10:58 | 23 |
| The key point in my reply was:
> Had that happen to me with one bank a while ago. Cash was held for one
^^^^^^^^^^^
I'm no longer with that bank.
Charlie . . .
-----------------------------------------------------------------------
> On placing a hold on a *cash* deposit ...
>
> Had that happen to me with one bank a while ago. Cash was held for one
> full business day.
>
> Turned out the computer was updated overnight - - took that long for
> the computer to catch up to the real world.
>
> As an earlier noter said, "I don't defend 'em, just explain 'em".
>
> Charlie . . .
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417.18 | | MIZZOU::SHERMAN | ECADSR::Sherman DTN 223-3326 | Fri Jan 17 1992 12:05 | 7 |
| I suppose another reason for the cash hold is that all money needs to
be counted at the end of the day. It is possible that an error was
made when your cash went in. The day delay gives the bank a chance to
detect and correct the error before any money comes out of your
account.
Steve
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417.19 | | NOTIME::SACKS | Gerald Sacks ZKO2-3/N30 DTN:381-2085 | Fri Jan 17 1992 14:08 | 3 |
| Once you have a receipt that says you deposited $N cash, how can the bank
claim you deposited less? Tellers count cash very carefully because they're
responsible for shortages.
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417.20 | Subject to Audit | ULTRA::KINDEL | Bill Kindel @ LTN1 | Fri Jan 17 1992 14:52 | 12 |
| Re .19:
> Once you have a receipt that says you deposited $N cash, how can the
> bank claim you deposited less? Tellers count cash very carefully
> because they're responsible for shortages.
All deposits are subject to audit, and there's usually a disclaimer to
that effect on the slip or posted at the window/ATM. That doesn't let
tellers off the hook; if you cashed a check for $100 and the teller
gave you 6 $20 bills because two stuck together, (s)he would have to
reimburse the bank for the $20 shortage in the cash drawer.
|
417.21 | hold on cash deposits | AIDEV::POLIKOFF | LMO2-1/C11 Marlboro MA 296-5391 | Fri Jan 17 1992 17:41 | 24 |
| A woman bought something from me and paid me with a Bay Bank check.
The check bounced so I called her. She said that Bay Banks hold
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
$ CASH DEPOSITS $
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
for a few days. DCU put the check back in the system and it cleared the
second time. DCU did not charge me anything because they know how Bay
Bank works and I believe that it is customary for banks to resubmit
checks. I think they know whether the money in the account is on hold or
just not there.
Maybe banks don't trust the U.S. Government's paper money and wait
until the Federal Reserve Bank electronically transfers the funds from
bank A to bank B... or maybe they are hauling gold around.
JOKE
Sam: "Hey Jim, Does your mother work?"
Jim: "No. She's a banker!"
Arnie
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417.22 | Well, actually, that's not how it works! | LJOHUB::BOYLAN | | Mon Jan 20 1992 10:44 | 29 |
| Re: .19:
> Once you have a receipt that says you deposited $N cash, how can the bank
> claim you deposited less? Tellers count cash very carefully because they're
> responsible for shortages.
& .20:
> All deposits are subject to audit, and there's usually a disclaimer to
> that effect on the slip or posted at the window/ATM. That doesn't let
> tellers off the hook; if you cashed a check for $100 and the teller
> gave you 6 $20 bills because two stuck together, (s)he would have to
> reimburse the bank for the $20 shortage in the cash drawer.
(A technical correction, based on information receieved directly from
a bank teller!)
The tellers ARE responsible for shortages, but may NOT be required to
reimburse the bank. Instead, their JOBS depend on keeping the mistakes
to a minimum.
The details of the policies vary from bank to bank, but here's one
example I know. At Workingmen's Cooperative Bank, the total errors are
added - and it's the magnitude; having an extra $100 is just as bad
as missing $100. If a teller's mistakes add up to $500 or more during
the calendar year, they're automatically terminated - i. e., out of a
job.
- - Steve
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417.23 | | BIGSOW::WILLIAMS | Bryan Williams | Mon Jan 20 1992 20:26 | 12 |
| I have my payroll balance direct deposited into St Mary's Bank in Manchester.
If I walk into an ATM or up to a teller and ask them my balance on Thursday,
it's (the weekly deposit) not there. The reason turned out to be just what
has been described before - the money is there, I (and the teller) cannot see
it. If I use the ATM after 6:00 that evening, poof, it's there. They called it
"Memo Post." Noone at the bank could tell me what was going on - it took a call
to Payroll to find out. Now armed with those magic words, If I tell the teller
that it's "Memo Posted", they say ok, look and "Gee, there it is." you'd think
the program(mer) would be smart enough to point that out without their
intervention...
Bryan
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417.24 | Pay Against CRT Doesn't Work anymore | DESTES::ESTES | Dave Estes DTN 341-2395 | Thu Jan 23 1992 14:34 | 12 |
| RE: .12
Having previously used the borrow against CRT and repay to CRT to avoid the
check hold time, I did it again last week.
Much to my chagrin there it was right there under the new balance line, HELD
UNTIL 1/XXX which was 5 working days later! My check was for $2k. So they now
have a hold on CRT payments too.
Thot you all should know.
Dave
|
417.25 | | NOVA::FISHER | | Fri Jan 24 1992 07:28 | 16 |
| Allowing that SOME banks/CU's might work differently and that I might
get this slightly awry.
SOME BANKS do this: When you make a deposit, the "on-line balance" is
updated and a couple of slips of paper go into a stack of slips, if
it was cash, there's a cash-in ticket, if it's a check they go in
the stack with your deposit slip. At the end of the working day,
the on-line balance is discarded, and the [is it bookkeeping or
accounting?] dept goes through the stacks of paper from the tellers and
makes the real updates to your account.
(This is my transliteration of the process which my wife described to
me. She used to work in a bank.) Yes, it's retarded and crying for
improvement.
ed
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