| Title: | DCU |
| Notice: | 1996 BoD Election results in 1004 |
| Moderator: | CPEEDY::BRADLEY |
| Created: | Sat Feb 07 1987 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 1041 |
| Total number of notes: | 18759 |
I had the disappointment of trying to withdraw from my Credit Line
(loan 1) from a Cirrus ATM. This does not work! It used to work...
if you selected "Withdraw from Checking/Now" and you had no $$ in
your Sharedraft (share 5) account, it would take it out from your
credit line. No more!! You better have $$ in your Sharedraft
account when you travel...
I called DCU HQ on this. They say that they are working on offering
more services from Cirrus, although they didn't commit to anything.
Along the same line... Easy Touch allows you to transfer from your
Credit Line to your Sharedraft account. I tried this, but it didn't
work either! It's transaction code 5, I think. Easy Touch said
"you are not authorized to perform this transaction". On this problem,
DCU HQ said that it should work, and they are working on it. Apparently
this function has not been officially announced.
If they fix Easy Touch, I would be able to call the toll-free Easy Touch
number, transfer from my Credit Line to Sharedraft, and then use a Cirrus
ATM to withdraw from my Sharedraft. Complicated, but at least I'd have
access to the credit line from anywhere.
--tom
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 223.1 | Official DCU Responce | HPSCAD::LEEBER | Thu Sep 20 1990 17:38 | 48 | |
This is an official response by Mary Madden of the DCU. The portion of
that response, dated 20-Sep-1990, that applies to this note topic is
included below. See note 2.22 for more information.
Your comments on this response should be posted here or directed to
to DCU directly at Mary Madden's number (dtn) 223-6735 x207.
Carl Leeber
******************************************************************************
Response to 223.0
DCU's recent ATM on-line "switch" has raised questions
about accessing credit lines via ATM machines. Members
may transfer funds from their CRT or Home Equity Lines
of Credit at any Easy Cash24 machine. However, we are
experiencing difficulties offering this service at
network ATM machines.
At this time, we are working with our network affiliates
in an effort to resolve the issue. DCU will notify
members when the service becomes available.
Members may transfer funds from their CRT or Home Equity
Lines of Credit 24 hours a day, 7 days a week, using our
EASY TOUCH audio response system (press "#" after each
command):
PRESS #5 as transaction code.
ENTER THE LOAN SUFFIX you would like to transfer from
(check your last statement if you are unsure of the
suffix number).
ENTER THE SHARE (SAVINGS NUMBER) SUFFIX you would like
to transfer to.
ENTER THE DOLLAR (TRANSACTION) AMOUNT.
ENTER YOUR SECURITY CODE TO CONFIRM THE TRANSACTION.
Your transferred funds will be immediately available in
the share account specified.
If you have questions or would like additional
information on DCU's ATM services or lines of credit,
please contact our communications department at
DTN/223-6735 or 508/493-6735, x207 or x239.
******************************************************************************
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| 223.2 | Not "number sign, 5" | EXIT26::STRATTON | I love WJOUSM::STRATTON | Fri Sep 21 1990 09:36 | 6 |
re .1 and
> PRESS #5 as transaction code.
I think she meant "the number 5" and not the number sign,
followed by a 5.
| |||||
| 223.3 | 5# | COGITO::SOULE | ASMOP | Fri Sep 21 1990 13:34 | 2 |
probably what she REALLY meant was 5# (the transaction code followed by the pound sign). | |||||
| 223.4 | Nit on nit | EXIT26::STRATTON | I love WJOUSM::STRATTON | Sun Sep 23 1990 22:59 | 2 |
Well, since the directions say to follow every command with a
pound sign, then what she really really meant was just 5.
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