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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

189.0. "Stop Withdrawal from Share Draft Record?" by USCTR2::ZAPPIA (Dance partner excited) Thu Jul 27 1989 13:48

	Well so much for trying to get help from the DCU office I'll try here!

	I am trying to get proof that I initiated a stop withdrawal for a 
	specified amount from my share draft 5 account and I was told
	that it only stays in affect for 6 months and since it no longer
	shows up there's no record of it.

	I made the request over the phone but I would think/hope there
	would be some record of this.

	Does anyone know how I could get a hold of this information?  
	
	Thanks,
	- Jim
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189.1CVG::EDRYThis note's for youThu Jul 27 1989 13:505
	How about the $3.00 charge that they take out of your share draft 
account?  Can you find a statement that shows this charge?

 - Bob
189.2Maybe it never happenedEXIT26::STRATTONI (heart) my wifeThu Jul 27 1989 14:355
        I was going to answer the same as Bob (.1), but it occurs to
        me that the situation that Jim (.0) could be that the DCU did
        NOT make the stop payment (and therefore didn't charge for
        it). Perhaps the check did, in fact, clear, and that's why Jim
        is looking for proof that s/he requested the stop payment. 
189.3USCTR2::ZAPPIADance partner excitedThu Jul 27 1989 15:0024
	My question wasn't very clear.  There was no charge for the DCU 
	actions taken, even if there was, that's not what I'm looking for.

	I joined a fitness center prior to its opening and they had set
	the payments up so they would be automatically be taken from
	checking account.

	It turned out to be a bad move on my part, for a few reasons, but 
	anyhow, I thought it would be in my best interest to prevent them 
	from accessing my account in any way.

	I was told that I couldn't prevent a certain individual or
	business access but that I could put a stop on the amount, that is,
	if anyone tried to access my account for this amount it wouldn't 
	clear, myself included.

	So the record I am looking for is to show that I did take action
	to stop payment.

	- Jim

	p.s. The opening tone of .0 was mis-directed since I can fortunately
	say that I have never had any problems dealing with a DCU representative
	over the phone or in person.
189.4AKOV12::GIUNTAFri Jul 28 1989 10:5021
    I don't understand why you can't stop a business or individual from
    making a withdrawal from your account.  After all, it's your money
    and once they no longer have your permission to access it, that's
    all that should be necessary for the deductions to stop.  Did the
    DCU give you a reason why someone can get money out of your account
    without your permission?  And even if they say that you granted
    that permission once, you have revoked it now so that should be
    sufficient to stop it.  And if they can only stop a specific amount
    from being withdrawn, what's to stop the person doing the withdrawing
    from changing the amount by a penny to get the money.
    
    Have you considered moving all your money to the savings account
    while this is being cleared up?  Then, there wouldn't be any money
    in the account to be withdrawn, or will the DCU treat it as a bounced
    check?  It seems to me that there must be a way to accomplish this.
    It might be useful at this point to put everything in writing to
    the DCU including the details around when you called to put the
    stop on the amount and who you talked to.  Then I'd start to elevate
    this issue within the DCU.  
    
    
189.5EFTYODA::BARANSKILooking for the green flashFri Jul 28 1989 14:428
What he has is an advance electronic funds transfer approved to pay the monthly
dues.  Once you start these, they are very difficult to stop.  I had one and
ended up closing the account and opening another.  That's the only sure way to
stop it that I know.

Be carefull of EFT's  there are a lot of scams out there.

Jim. 
189.6Why didn't DCU tell you the stop would only last 6 months?17228::AINSLEYLess than 150 kts. is TOO slow!Mon Jul 31 1989 12:127
re: .4

Also, the agreement with the financial institution you sign holds the financial
institution harmless in all cases except gross negligence, thus the financial
institution has very little incentive to get involved in any disagreements.

Bob_who_did_something_similar_once_and_will_NEVER_EVER_do_it_again
189.7Not always difficult to stopBAGELS::LEVYMon Aug 14 1989 13:5313
re:    < Note 189.5 by YODA::BARANSKI "Looking for the green flash" >
   
>What he has is an advance electronic funds transfer approved to pay the monthly
>dues.  Once you start these, they are very difficult to stop.  I had one and
>ended up closing the account and opening another.  That's the only sure way to
>stop it that I know.
 
    Depends on the institution. One that I deal with sends a confirmation
    letter to the account owner when a pre-approved recurring withdrawal
    form is received by the institution. Account owner has the option of
    terminating the agreement (at any time) with the institution, or
    directly with the payee. 

189.8Close it is the only solution!MOSAIC::RUFri Nov 03 1989 15:349
    
    I had the same problem and DCU refuse to stop the auto withdraw.
    They can stop the payment of a specified amount if you sign a form
    and had $5 deducted as fee each time.  But it won't work if the withdraw
    amount changed.  For example, the amount increased if they charge you
    for interest for the money they didn't get because of stop payment.
    
    In this regard, DCU's policy is un-acceptable.
    I am going to close the account.