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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

187.0. "MR01 DCU S L O W SERVICE" by HPSMEG::HOLEWA () Tue Jul 18 1989 12:43

    Just wanted to know if I'm the only one who has experienced more
    than one 20 minute wait to get serviced at the MRO1 DCU. Does
    anyone know if installing an ATM in MR01 has ever been discussed?
    
    I know an ATM is installed in MR03.
    
    
    Joe
T.RTitleUserPersonal
Name		DateLines
187.1NTSC::MICKOLMon Sep 18 1989 01:389
Yes, I experience SLOW service at MRO1. I'm not too thrilled with the 
Customer Interface skills of the staff there either.... They all seem to be
fairly unhappy working there... and it shows.

There is a DCU Branch at MRO4 that may provide better service. You could 
probably walk down there, conduct your business, and walk back to MRO1 in the 
time it sometimes takes the MRO1 staff to get to you...

Jim
187.2The line was *real* long that day!17736::EDSON_DMon Sep 18 1989 17:509
    My 1 experience at MRO1 was to wait in line for about 15 minutes prior
    to getting to the *1* teller that was open.  What bugged me the most
    was that there were 2 other tellers there that must've been on break.
    Both were more than happy to be in the lobby talking to a gal who had
    her 1 year old with her.  Many of us in line were very vocal about the
    length of the line, hoping that both would hear.  This didn't phase
    them in the least.  This happened back in June, or so.
    
    Don