Title: | DCU |
Notice: | 1996 BoD Election results in 1004 |
Moderator: | CPEEDY::BRADLEY |
Created: | Sat Feb 07 1987 |
Last Modified: | Fri Jun 06 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 1041 |
Total number of notes: | 18759 |
I would like to suggest that the DCU provide an after-hours customer service representative for DEC employees who work 2nd or 3rd shift. I am on 1st shift (actually salaried), but have several DEC friends that work these "other" shifts. Yes, they have ATM's and the Easy-Touch System, but for what ever the reason, a real live person is preferred or required from time to time. I wonder what it would cost to staff three DCU employee's to cover these shifts (DCUE#1 3p-12a, DCUE#2 5p-2a, DCUE#3 12a-8a)? These would at least be able to answer questions and, (sorry...) in the greater Maynard area, do things like issue new accounts, etc. Is this reasonable? Carl
T.R | Title | User | Personal Name | Date | Lines |
---|---|---|---|---|---|
145.1 | AKOV13::FULTZ | ED FULTZ | Tue Dec 06 1988 12:52 | 9 | |
If you look at each shift, though, I think that most would be around a DCU office when it is open for its normal hours. The second shift starts around 3:00, right? That is before closing at 4:00. The third shift is a bit tougher. They start at 11:00 and end at 7:00, I think. That would require them to wait about 1.5 hours to get at the DCU when it opens (it opens at 8:30, right?) Ed.. | |||||
145.2 | GOLD::OPPELT | Go west, young man. | Wed Dec 14 1988 12:46 | 3 | |
Does any other bank provide services as you are proposing? Joe Oppelt | |||||
145.3 | DCU .NOT EQUALS. BANK | FRAGLE::BRUNER | Isn't that special? | Thu Dec 15 1988 12:48 | 11 |
RE .2 > Does any other bank provide services as you are proposing? > > Joe Oppelt Sure they do Joe! I know of a lot of banks that are open until 8 PM on Friday nights. What about Saturdays. I don't know of any banks that are closed on Saturday mornings. How much $$$ does DCU save by not even worrying about opening on Saturday? Bill | |||||
145.4 | banking on your own time... | BAHTAT::PATTERSON | support your boys overseas!! | Mon Dec 26 1988 05:55 | 6 |
RE: base note No, just go in a bit early...it's YOUR time you use for banking, ya know. Keith |