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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

133.0. "ATM deposit errors" by BINKLY::WINSTON (Jeff Winston (Hudson, MA)) Tue Oct 25 1988 21:30

Has anyone had any experiences with erros on ATM deposits?  The way I 
understand it, you punch in what you claim is the deposit amount, and 
put the actual deposit in a collection slot.  What happens if, for 
whatever reason, DCU decides that no deposit was tendered, or that the 
deposit was for a different amount?  Do they notify you before your 
next statement?  On whom is the burden of proof? etc?
T.RTitleUserPersonal
Name
DateLines
133.1Returned check20096::GREENWOODTim - Asian Base Systems SoftwareWed Oct 26 1988 14:135
    I once made an error in depositing a check (I think that I forgot
    to sign it). I just got the check back in the mail two or three
    days later with an explanatory note.
    
    Tim
133.2Fat Fingers Strikes AgainCRUISE::JWHITTAKERThu Oct 27 1988 10:1310
    The only problem experience I've had with using ATMs for Deposits
    was my own fault; reversed two numbers on the deposit envelope and
    keyed it in that way; DCU called me the next business day and sent
    me an adjusted deposit notice.  This was an error in my favor, the
    check was for more than what I had indicated on the deposit.  Maybe
    the system does work; however, I don't know what would happen if
    DCU claimed not to receive the deposit at all.  
    
    Jay