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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

89.0. "DCU access via our teminals" by SWATT::POLIKOFF (See SWATT run. Run SWATT run.) Thu Feb 11 1988 11:18

Carl;
    	This is a request that I thing DCU may be interested in.

	I would like DCU to add a feature so that we could access our 
    account at DCU with our terminal. The terminal should act exactly
    as if we called on the telephone. We would be asked to enter our badge
    number and security code. Both of these numbers would be no echo so
    that they would not show on the screen. The screen would then come
    up either with a menu as follows:
    
Transaction Code	Account Type		Account
----------------	------------		-------
1 = Balance		1 = Savings balance	1  = Regular savings
						5  = Checking balance
						13 = Loan ( Overdraft ) account
			2 = Loan balance	1  = Loan ( Overdraft ) account
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
2 = Transfer		1  = Regular savings
    ( From / To )	5  = Checking
			13 = Loan account
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
3 = Loan payment 	1  = Regular savings
    ( FROM )		5  = Checking
			13 = Loan ( Overdraft ) account
    ( TO )		1  = Line of credit ( Overdraft )
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
4 = Withdrawal ( FROM ) 1  = Regular savings
			5  = Checking 
			13 = Loan ( Overdraft ) account
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
*# = Good by.

    or just start asking the questions that are asked on the telephone
    followed by a list of the correct responses. You would then enter the 
    numbers, each followed by a # sign just as you do on the phone. 
    Although if there is some problem with a program recognizing the # 
    sign we could enter a carriage return instead.

				Arnie
    
T.RTitleUserPersonal
Name
DateLines
89.1Good IdeaBPOV09::GRAHAMDr. JohnThu Feb 11 1988 11:437
    
    I agree with Arnie.  I live in a town that does not have touch tone
    phone service, but I do have a terminal and modem at home.  With
    DCU access via the Net, I could do transactions at home rather than
    having to find a touch tone phone or an ATM.
    
    					John G.
89.2VINO::GRANSEWICZAuhhhhh, I've been slimed!Thu Feb 11 1988 12:156
    
    I would suggest that this method be capable of accepting multiple
    commands.  The menus are fine the first or second time but the
    1000th???  Also will save time if response is slow.
    
    Phil
89.3Good Idea - More overhead for DCUMREASY::CROWLEYtil the echoes ring again!!!Thu Feb 11 1988 13:077
    This is a good idea but it would create a security nightmare.  Also
    it would be another "service" that would cost money to implement
    (there is another note in this conference about $$ vs. services and
    most people seemed to want more $$ than more services from DCU).

    
    pjc
89.4CRAIG::YANKESThu Feb 11 1988 13:3511
    
    	I think the real problem with this idea is not so much the cost
    to implement it, but the rediculously fine line separating Digital
    from DCU.  I find it quite interesting how DCU can use Digital's
    office space, advertising (did you know that DCU is listed in the
    Digital employee's benefits book?), mailstop system, DTNs, parking
    spaces, etc., but when you ask for them to use Digital's network for
    any function -- like I asked a few weeks back for statement
    distribution -- the answer is an immediate "Oh, but they aren't Digital!".
    
    							-craig
89.5REGENT::GETTYSBob Gettys N1BRM 223-6897Thu Feb 11 1988 16:4412
        re .4
                
                I didn't see anything in .0 that suggested that we use
        the Digital Network to access this service. (It is an obvious
        possibility though.) Rather I got the impression that the writer
        intended that it be accessed via an 800 number just like any
        other "bulletin board". This would eliminate the security aspect
        as far as Digital was concerned. It does raise the question of
        how many people are equipped to access it from home or via a
        modem from work.
                
                /s/     Bob
89.6Plz Address Correctly, Good Idea Though!SWATT::LEEBERKnock Knock!Fri Feb 12 1988 11:5014
    RE: .0
    
    I am not a representative of the DCU nor a courier for them. The
    entry in this conference should be addressed to the conference
    membership, in general, or to the DCU as an organization.
    
    RE:. 1,2,3,4.
    
    I'll add my vote for terminal access via "800" number class dial
    ups. It would be nice if some LEGAL means were found to do this
    via the network as a benifit to those DCU members who are also DEC
    employees.
    
    Carl
89.7Put it on TSN or the like..DR::BLINNHe's not a real Doctor..Fri Feb 12 1988 12:409
        Many of our systems offer outgoing access to TSN (e.g., through
        a LAT service).  Likewise, some systems have PSI gateways.
        If the DCU chose to implement such a service, it MIGHT make
        sense to have it accessible via TSN and other "public" networks
        (although there is a COST associated with this, and there is
        always the question of who should pay it, all the DCU members
        or just those who use the service).
        
        Tom
89.8Pulse/DTMF switchable phone will help .1GUIDUK::STEBBINSGary StebbinsFri Feb 12 1988 12:507
        re .1:
        
        Just because you don't have touch tone service in your town
        doesn't mean you can't access DCU to perform transactions. Get a
        switchable phone, dial using pulse, then switch to DTMF (touch
        tone) to "talk" to DCU.  There are many phones on the market now
        that allow this - and the good ones aren't all that expensive.