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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

75.0. "Sorry, no large bills. Well, maybe." by NSSG::ROSENBAUM (Rich Rosenbaum) Fri Dec 18 1987 15:15

    My current gripe with the DCU is the lack of large bills at the
    offices (i.e., $50's and $100's).  I admit this seems a little trivial
    compared to some of the horror stories here, but it is very
    frustrating.
     
    Usually one of the following happens:
    
    	- "I'd like that in $50's"
    	  "Sorry we have no 50's"
    	  "Perhaps another teller?"
    	  "Sorry, no."
    	  "Are you SURE?"
    	  "Well, maybe.  Mary (or whatever), do you have any 50's?"
    	  "Yes, how many do you need?"
    
    		- or -
    
    	- "I'd like that in $50's"
    	  "Sorry we're all out"
    	  "When do you have them?
    	  "Oh, when they're delivered, but they run out quickly."
    	  "Why don't you order a larger quantity?"
    	  "Well, they usually don't run out"
    
    	There are many almost humorous variants of the last one.
    
    	__R
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75.1Ask (ahead of time) and you can receiveCLT::TALCOTTTue Dec 22 1987 10:515
      If you know ahead of time you'll want big bills, all you have
    to do is let them know. Engagement rings can be expensive - I got
    a large supply of $100 bills with just a couple days notice.
                                                         
    						Trace
75.2VINO::GRANSEWICZAuhhhhh, I've been slimed!Tue Dec 22 1987 12:0013
    < Note 75.1 by CLT::TALCOTT >
                  -< Ask (ahead of time) and you can receive >-

>      If you know ahead of time you'll want big bills, all you have
>    to do is let them know. 

    Should we really have to?  I would think having enough, and the
    right denominations, of cash is a primary function of the DCU. 
    Extremely large quantities, sure make provisions.  But they should
    be able to give you a few without having to phone an order in.
    
    Phil

75.3Not really a DCU only problemREGENT::GETTYSBob Gettys N1BRM 223-6897Tue Dec 22 1987 14:2514
                The same restriction on availability happens at a lot of
        banks also. I wouldn't consider this a failing of the DCU, but
        of the laws of supply and demand. A bank only wants to keep a
        certain amount of cash in its drawers, and if it had a lot of
        large bills on hand, it would either have to cut down on the
        smaller bills available, or up its cash on hand. Neither is
        particularly desirable.
                
                /s/     Bob
                
                
 Note: The situation is better (but not fully "fixed") at a large office
        where the number of large bills can be a smaller percentage of
        the total cash on hand. (DCU doesn't have a large office!)
75.4COVERT::COVERTJohn R. CovertTue Dec 22 1987 22:177
I see you people are more interested in service than interest...

Keeping lots of big bill on hand (that many people won't want) cuts very quickly
into the interest DCU can earn on its deposits.  Greenbacks aren't making any
money for DCU.

/john
75.5I don't need 5 tens if they have a fifty...VINO::GRANSEWICZAuhhhhh, I&#039;ve been slimed!Wed Dec 23 1987 14:059
    RE: .3, .4
    
    Having more $50 and $100 bills on hand doesn't mean DCU needs to
    keep more cash on hand.  Just the amount of $50's and $100's need
    to be increased and $10's and $20's decreased since more people will
    take higher denomination bills.  I don't think anybody is suggesting
    DCU doesn't have enough money on hand at their offices.
    
    Phil
75.6Branches have limits26644::STRATTONRoberta Davidson-StrattonWed Dec 23 1987 15:1610
    re:.5
    
    I don't think so.  I used to work in the Bedford (BUO) Branch. 
    I had people snap at me when I gave them larger bills.  Each branch
    has a cash limit that they have to stick to and some branches limit
    the amount of larger bills to have on hand.  Besides, most stores
    around here don't like to take anything larger that a $20.00.  If
    you don't like 5 tens, ask for 2 twenties and a ten.
    
    Roberta
75.7Simple solutionVINO::GRANSEWICZAuhhhhh, I&#039;ve been slimed!Thu Dec 24 1987 12:0612
    RE: .6
    
    Why not ask the person hwo they want their money divided between
    bills?  When taking out $200, 1 or 2 fifties would be welcome from
    my point of view.  Let the customers decide.
    
    As for businesses not accepting anything larger than a $20.  I haven't
    run into this.  Maybe a 7-11 with little cash on hand would find
    it tough to make change.  At the cost of things today, $50 bills
    don't go too far.
    
    Phil
75.8You can get what you want if you plan ahead29805::KINDELBill Kindel @ LTN2Mon Dec 28 1987 10:3513
    It's not all that unusual for small banks and petty cash offices to
    deal in bills of $20 and smaller, for the reasons mentioned in earlier
    responses to this note.
    
    I've received reimbursements for some fairly substantial expenses in
    $20s.  Sure, it's a pain in the wallet to carry 30-40 $20 bills, but it
    would be worse if the cashier had to ask if the customer had change for
    a $100 when cashing a check or some such.
    
    If you *know* you're going to need several hundred dollars worth of
    cash, most banks (and presumably the DCU) would be happy to make sure
    they had the bills you want, given a day's advance notice.  They do the
    same for requests for foreign bills or travellers cheques. 
75.9Official DCU ResponseSWATT::LEEBERKnock Knock!Thu Jan 07 1988 15:0219
    This is an official response by John Tilley of the DCU. The portion of
    that response, dated 5-January-1988, that applies to this topic note is
    included below. See note 2.22 for more information. 
    
    Whether you agree or disagree with the response from the DCU,
    *PLEASE* remember I'm just the MESSENGER.
    
    Carl Leeber
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    LARGE DENOMINATION BILLS AT DCU:
    
    The two most important reasons for the limited availability of large
    denomination bills at DCU offices are: 1) the average weekly per
    member withdrawal is $100, and 2) the branches have VERY limited
    vault capacity to hold their cash supplies. If a member needs large
    bills DCU is happy to accommodate with a little advanced notice.
    If a member needs large bills on a regular basis arrangements should
    be made with the branch manager.
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