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Conference 7.286::dcu

Title:DCU
Notice:1996 BoD Election results in 1004
Moderator:CPEEDY::BRADLEY
Created:Sat Feb 07 1987
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1041
Total number of notes:18759

49.0. "why not DECTALK?" by WORDS::BADGER (Happy Trails) Fri Sep 18 1987 22:36

    Now that these replies go to the top- then into the trash, how about
    useing DECTALK for the phones instead of that incredibly stupid
    voice thats used now?
    ed
    
T.RTitleUserPersonal
Name
DateLines
49.1DCU has it nowEXIT26::STRATTONThe four basic dessert groupsTue Sep 22 1987 21:443
        Are you talking about the voice that answers "Easy Touch"?
        That IS DECtalk.
        
49.2can not be dectalk!WORDS::BADGERHappy TrailsTue Sep 22 1987 23:349
    The one that tells me my balances, and does xfers.  THAT CAN'T BE
    DECTALK!  I've heard DECTALK before.  Unless its a poorly programed
    implmentation of it.  naaah, the more I think of it, it can't be
    DECTALK.
    
    Is there someone who knows?
    
    ed
    
49.3GIANTS::KEANEBrian KeaneWed Sep 23 1987 11:168
    I believe that the current system is a tape loop system - they're
    pretty common, as I understand it.
    
    DECtalk would be nice, but I doubt it's just a matter of plugging it
    in! I'd be willing to bet that DCU has more pressing hardware/software
    concerns than this.
    
    Brian 
49.4I was probably wrongEXIT26::STRATTONThe four basic dessert groupsWed Sep 23 1987 16:4712
        Well, I'll back down (at least a little).
        
        I called someone at their main office.  The person I talked
        to wasn't sure if it was DECtalk or not.  He said that
        it uses an 11/03 with RX01 (or RX02) drives - would that
        run a "tape loop system" that Brian mentioned in .3?
        
        This person said that the DCU did get a DECtalk unit several
        months ago (and he unpacked it and repacked it for re-shipment
        himself), but it went to "a DCU programmer", and he doesn't
        know what (if anything) will happen to it.
        
49.5How about their operator34860::MANGUThu Sep 24 1987 18:489
    
    What about the infinite or semi- loop with the operator?
    
    I've called several times with the recording for faster dialing.
    When I dail the number for the service, I get the operator who forwards
    me somewhere and I'm back to the recording again. Then back to the
    operator and maybe to someone who can help.
    
    Are they really that busy? Or is it a bug?
49.6COVERT::COVERTJohn R. CovertSat Sep 26 1987 17:008
The existing system is definitely not DECtalk; it is the recorded voice of a
person who makes drum or bubble memory voice-response systems for a living.

One drum can serve multiple phone lines and is more cost-effective than
DECtalk for a system with fixed responses.  DECtalk units are expensive and
can handle only one phone line at a time.

/john