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Conference unxa::cde

Title:	CDE on Digital UNIXonment - CDE
Notice:	CDE on Digital UNIX - for CDE on VMS, please see Note 1.3
Moderator:	UNXA::SYSTEM

Created:	Tue Nov 23 1993
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	660
Total number of notes:	2674

618.0. "Help Viewer dies on Unix 3.2G" by WRKSYS::SNEHRA () Thu Mar 13 1997 17:14

Hi,

I have a customer (GE Nuclear) who is having trouble with the
Help Viewer under CDE on his AS500/333 system.

His current config is:

AS 500/333 W/ ZLXp-L2
256MB memory
~800MB Swap
Unix 3.2G
Open 3D ver 3.4

On an regular basis the Help Viewer dies when a selection
is made within the window.

The following error appears in the users .dt errorlog file:

Thu Mar 13 14:54:00 1997
dtsession: Screen lock when the screen saver is turned on is not available on th
is server.  Your screen will not be locked when the screen saver is turned on.
/bin/sh: 1768 Memory fault - core dumped
/bin/sh: 1800 Memory fault - core dumped
/bin/sh: 1816 Memory fault - core dumped

Is there a solution to this problem ?

I am able to dup this problem on one of my lab systems running 3.2G.

BTW, is there any user doc available for CDE on 3.2G ?
Is it on the Unix 3.2 cdrom doc set ? 

Thanks

Sandeep Nehra
[email protected]

T.R	Title	User	Personal Name	Date	Lines
618.1	upgrade	UNXA::BEUTE	No good deed ever goes unpunished...	`Fri Mar 14 1997 09:17`	9
	>>Is there a solution to this problem ? Yep. Have the customer upgrade to a supported version, either V4.0, V4.0A, or V4.0B. The V3.2x CDE version is an unsupported Advanced Developers Kit.
618.2	Apps are not ready for UNIX 4.0	WRKSYS::SNEHRA		`Fri Mar 14 1997 09:59`	19
	Chris, Unfortunately the main apps that the customer runs are not certified for UNIX 4.0. I was hoping that there was a simpler solution to the problem. The main reason the customer is using the Help Viewer is to get familiar with the CDE environment. Thus if there are user docs available thru other means, he'd gladly use them. Is there a CDE doc set for UNIX 3.2 ? Thanks Sandeep
618.3		UNXA::BEUTE	No good deed ever goes unpunished...	`Fri Mar 14 1997 12:09`	14
	>>Is there a CDE doc set for UNIX 3.2 ? Sandeep, With 3.2, we shipped man pages and postscript copies of the doc set, albeit early versions. These were packaged into the following subsets: CDEDOC350 CDE PostScript Documents (Common Desktop Environment) CDEMANOP350 Ref Pages: CDE Development (Common Desktop Environment) CDEMANOS350 Ref Pages: CDE User (Common Desktop Environment) Chris
618.4		WRKSYS::SNEHRA		`Fri Mar 14 1997 12:39`	7
	Chris, Thanks for the pointer - I'll have the customer install these subsets. Sandeep