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Conference abbott::teamlinks_windows

Title:TeamLinks for Windows
Notice:Kit and ECO locations: See replies to note 8.o note 8.
Moderator:ORION::chayna.zko.dec.com::tamara::eppesAN
Created:Mon Aug 28 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2238
Total number of notes:9650

2206.0. "MAIN drawer appears EMPTY ..." by TAV02::CHAIM (Semper ubi Sub ubi .....) Tue May 20 1997 06:00

TeamLinks V2.5	
ALL-IN-1 V3.1
TLC V2.5

A customer just had a very interesting problem described to me:

She has a user who was working without any problems. This user has about 11
drawers in her file cabinet.  Then she used RNA to rename this user. The rename
finished successfully, however the user was unable to open the MAIN drawer to
get to the folders. No error was generated and the behavior was as if the
drawer had no folders. She had no problem with any other drawers. From within
ALL-IN-1 we had no problem accessing the folders.

I was able to remotely login to the customer's system and using SM MFC MD I
noticed that this user had several drawers which really didn't exist and I
removed these and that the MAIN drawer was SHARED with only the user defined
having complete access. After I modified the drawer to be NON-SHARED she was
able to open it up.

This seems strange to me.

Thanks,

Cb.
T.RTitleUserPersonal
Name
DateLines
2206.1Report this to ALL-IN-1.XANADU::cascobay.zko.dec.com::TAMARA::STJEANBob St.JeanTue May 20 1997 11:3910
Were the folders accessible in the ALL-IN-1 VT client after the
rename user?  Is it possible this an ALL-IN-1 bug in Rename User
which only affects users who access via the ALL-IN-1 servers?  Did
TeamLinks have any old user info cached on the PC that might have
contributed to this problem?

Lots of questions.  I think this problem should be reported to
ALL-IN-1, perhaps in their notes conference.

Bob