| Emer,
Are they using the TL integration macros for Word 6.0? I think they
are incompatible with Internet Assistant (IA).
Are they using Infoman File New or File Launch for an existing HTML file?
If they are using File New, then do they have a Template file configured
into TL under the HTML tag.
I don't know if we ever tested Infoman Launching with Word and IA.
Bob
|
| Hi Bob,
When the customer double-clicks on Html documents that are currently in
his file cabinet Netscape is launched.
A template was not configured with the Html format, so I created a new
Html file in Microsoft Word and configured this document with the Html
format. When File New option is selected Netscape is launched with the
template file.
The problem occurs when the customer is using Microsoft Word. If he
creates a new document and chooses to save the document to the file
cabinet and selects HyperText Markup Language (HTML) (*.htm) as the
format, he receives the following message:
There is currently no registered TeamLinks format tag for this
format. Please contact you administrator.
The document will be tagged as Binary. Do you wish to continue
saving it?
Another problem occurs when the customer chooses 'File New' from
within Microsoft Word and selects Html as the template for the new
document. When he chooses to save the document he is not given the
option to save it to the TeamLinks File Cabinet - is this due to the
incompatibility between TL integration macros and Internet Assistant?
The settings in TLFORMAT.INI are:
[MIME Content-Types]
text/html=HTML
[HTML]
Desc=HyperText Markup Language
FileExt=HTM
IOSFileExt=HTM
Asn1=2B020877305018202
MIMEContentType=text/html; name="TL.htm"; Type=%%peg%%
PegasusType=Html
Synonym=W4W108
BitmapInfo=C:\TEAMLINK\TLFCBMP.DLL,HTM
Template=Test.htm
IsText=0
The Synonym settings in TLCVTVU.INI are:
[PWP-TL]
W4W108=HTML
[W4W108]
W4W108=HTML level 1,DOC,8,8,8,3,1
MASTERSOFT=1,3,W$W108
Since my last note the customer has upgraded to TeamLinks V2.7 EC02.
In essence the customer wants to be able to save an Html document
directly to the file cabinet.
Many Thanks,
Emer
|