Conference abbott::teamlinks_windows

2140.0. "Losing Excel docs when losing connection to file cabinet" by CHEFS::annep.uvo.dec.com::taylora () Mon Apr 21 1997 12:57

I have a customer who is testing TeamLinks 2.7 prior to upgrading.  One of their 
problems with it is as follows:

In InfoMan either chose File|New|XLS5 to create a new Excel file;
           or Double click an existing document in your file cabinet to launch Excel.  

Make some changes to the spreadsheet and disconnect yourself from the network (ie pull 
the network cable out!).  Try to save the document in Excel (File|Save).  

Customer then says she gets prompted to save the file to the staging area, but when you 
close Excel it has ONLY saved it to the staging area, which it deletes as she exits, so 
she has lost the document/changes.  What she says used to happen with TeamLinks 2.5 is 
that it will tell her that there is a problem with the file cabinet, but give a choice 
of saving to the local file cabinet, so all is not lost.  

Customer is using Excel version 5. I am using version 7 and cannot reproduce her 
reported behaviour: I get a series of dialogs then approximately the behaviour she 
reports for 2.5 - it allows me to save to the local file cabinet.  

Customer states that if she copies over the old .CLA from 2.5 into her 2.7 directory 
then it all works as she wants - just the same as 2.5.

The questions are, has anyone seen this before?  Is it OK for her to continue to use the 
old CLA file or will she have lost other functionality?  Should I IPMT this - would it 
be seen as a TeamLinks problem?

Thanks in advance for any help,

Anne
Basingstoke, UK

No idea.  Al Poon, our Excel/Word integration expert, is on vacation
this week.  We'll bring this topic to his attention when he returns.

Bob

Is there any chance that Al Poon could take a look at this note this week?

Any comments gratefully received.

Thanks,

Anne

We'll see what we can do.

Jerry