| Title: | TeamLinks for Windows |
| Notice: | Kit and ECO locations: See replies to note 8. o note 8. |
| Moderator: | ORION::chayna.zko.dec.com::tamara::eppes AN |
| Created: | Mon Aug 28 1995 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 2238 |
| Total number of notes: | 9650 |
We are experiencing problems with MS Word and Excel documents sent from
CC mail to TeamLinks through Lotus Message Switch.
When the 2.5-004 TeamLinks client tries to launch or read the Word
attachment it cannot. Unknown format.
If a 2.7 TeamLinks client connects to the same file cabinet and
reads or launches the attachment everything is fine.
The customer forwarded one of the documents to me and I was able
to read or launch under 2.5-004 but did have problems with a
clean 2.5 client.
The customer could not export or convert the attachment although
we used the vt client to file attachment and then tried to convert
the document but it still would not recognize the document. It does
have a Word icon next to the attachment.
The Lotus Message Switch appears to be munging the word attachments
in some way but they think it is a problem with TeamLinks V2.5 since
V2.7 doesn't have a problem with it. Word documents from other
sources are ok.
Any ideas on why 2.7 doesn't have a problem but 2.5-04 does?
Thanks and regards,
angela
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 2110.1 | Maybe they should just use V2.7? | XANADU::CUMMINGS | Jerry Cummings, TeamLinks | Mon Apr 07 1997 10:24 | 8 |
I have no idea, but just to be annoying, I'm wondering what's kept them from upgrading completely to V2.7? My guess would be changes and improvements in our converter/viewer capabilities is what makes V2.7 work but V2.5 not work. That's just a guess though. Perhaps someone else knows? | |||||