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Conference abbott::teamlinks_windows

Title:TeamLinks for Windows
Notice:Kit and ECO locations: See replies to note 8.o note 8.
Moderator:ORION::chayna.zko.dec.com::tamara::eppesAN
Created:Mon Aug 28 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2238
Total number of notes:9650

2102.0. "Problem with Excel with ESSBASE integrated" by ALFSS2::GIANNETTI_D () Wed Apr 02 1997 10:42

Customer has TeamLinks 2.7-1.  The customer says that he                    
has Office95 and has a product called ESSBASE by Arbor                         
Software which is a Decision Management Software package                       
integrated with Excel.  TeamLinks integration is also                          
present.                                                                       
                                                                                
If he loads Excel it loads fine, loads the ESSBASE integration                 
then he does a file open and he gets the option for the                        
TeamLinks File cabinet.  When he double clicks on the folder,                  
however, it hangs the PC.                                                      
                                                                                
Does anyone have any ideas on how to approach this issue?

He provided me with a name of a company that we could order 
ESSBASE from if we need to install it to test.  I'm not sure
where to go from here.

Debbie Giannetti
T.RTitleUserPersonal
Name		DateLines
2102.1XANADU::cascobay.zko.dec.com::TAMARA::STJEANBob St.JeanWed Apr 02 1997 16:137
If the ESSBASE integration isn't loaded into Excel 95, then can
the TL dialog box open the folder?

I just want to be sure that TL works.  Is there anything strange
about that folder?  Does this hang happen with every folder?

Bob
2102.2How to remove ESSBASEAIMTEC::GIANNETTI_DTue Apr 08 1997 18:3211
    If the ESSBASE integration is removed - yes TeamLinks works just fine.
    
    He did want me to tell you that he must go to the Tools/Add-Ins to
    remove the integration and it is a "32-bit Addin".  
    
    I have called and left message to confirm that "32-bit Addin" must
    be an addition to the list such as AutoSave, etc. but if it is not
    that I want more specific information.  I thought I would give you
    what I do have at this time though.
    
    Debbie Giannetti
2102.3No idea at this point.XANADU::cascobay.zko.dec.com::TAMARA::STJEANBob St.JeanTue Apr 08 1997 21:0815
Debbie,

I have no idea what the problem could be.

What does this Essbase add-in do?  Is it all 32-bit code?

The TL integration for Excel 95 uses 2 of our flat thunks,
one for Filecab.dll and another for Convert.dll.  I have to 
wonder if this is somehow in conflict with Essbase.

Of course it could be something else entirely.  I can only
guess.

Bob
2102.432 bit add-inAIMTEC::GIANNETTI_DWed Apr 09 1997 13:0712
    Bob,
    
    I received an email from the customer and he said that the add-in
    shows as COMSHARE on the Add-In screen.  He said the programmer
    in charge of the project told him that COMSHARE is a 32 bit add-in.
    
    I have asked for a name and number of a person in charge of this
    product to see if maybe I can find out more information and shed
    more light on the problem.  Are there any specific questions I
    should ask if I do get a contact?
    
    Debbie Giannetti