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Conference abbott::teamlinks_windows

Title:TeamLinks for Windows
Notice:Kit and ECO locations: See replies to note 8.o note 8.
Moderator:ORION::chayna.zko.dec.com::tamara::eppesAN
Created:Mon Aug 28 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2238
Total number of notes:9650

1978.0. "No connect via router diff area" by TAV02::CHAIM (Semper ubi Sub ubi .....) Thu Feb 06 1997 04:44

TeamLinks V2.5 using TCP/IP

A customer has several ALL-IN-1 systems in his network. He recently installed
ALL-IN-1 on another system but he is unable to connect to this system.

He receives the standard  file server is not running or network connection
refused error.

He can ping in both directions.

The remote system appears in his HOSTS file

However, the PC is in area 128.1.1.xxx while the server is in 128.10.1.xxx with
several routers along the way.

Thanks,

Cb.
T.RTitleUserPersonal
Name		DateLines
1978.1Please assist ...TAV02::CHAIMSemper ubi Sub ubi .....Mon Feb 10 1997 01:0311
I know that NOTES is informal and etc., but nevertheless it is still one of the
best means for getting assistance.

SO, I would really appreciate it if someone could assist me with this problem.

In the meantime I told the customer to see if he can connect from a locally
connected PC and also to install the V2.5 TLC.

Thanks,

Cb.
1978.2CFCDEBUG pleaseOASS::ANDRES_BMon Feb 10 1997 09:267
    Hello,
    
    Could you get a cfcdebug.log file from this user?  To see what
    the connect error in the log states.
    
    Beth
1978.3CFCDEBUG.LOG contents..TAV02::CHAIMSemper ubi Sub ubi .....Tue Feb 11 1997 02:0123
Beth,

>    Could you get a cfcdebug.log file from this user?  To see what
>    the connect error in the log states.

Following is the contents of cfcdebug.log

================================================================================
CFCIOS DLL version: BaseLevel BL14
WINSOCK error: connect()=10061
XTI Return code=31
OafcOpenCabinetW     Oafc Status: 55804042 	Oafc Status2: 11
ERROR 566: <Hebrew message text - rough xlation "Unable to connect to server>
   Resource open canceled
TLCOMMON: Transparent mode: Device=N,App=Y
Resource open canceled
ERROR 324: <Hebrew message text - rough xlation - "File Cabinet function for
                                                   TeamLinks canceled">
================================================================================

Thanks,

Cb.
1978.4More checking neededA1WS2::MANANA::PalmerTue Feb 11 1997 09:398
Hello Chaim,


The error you are receiving is connection refused. You should check the
server to verify it has not exceed connections and that it does know about
the PC attempting to connect. Does the user have a valid account.

Rick
1978.5Answers to .4TAV02::CHAIMSemper ubi Sub ubi .....Wed Feb 12 1997 00:5118
>                           -< More checking needed >-
>
>
>The error you are receiving is connection refused. You should check the
>server to verify it has not exceed connections and that it does know about
>the PC attempting to connect. Does the user have a valid account.

Server has definitely NOt exceeded connections since as of yet noone has
connected from PC to server. 

How can I verify that the server does indeed know about the PC attempting to
connect?

User is ALLIN1/MANAGER

Thanks,

Cb.
1978.6Verify accountsA1WS2::MANANA::PalmerWed Feb 12 1997 11:1013
Hello Chaim

**Server has definitely NOt exceeded connections since as of yet noone has
**connected from PC to server. 

If the server has a connection limit of zero then you have exceeded the limit.

Does the user have a vaid All-IN-1 account on the server, and VMS account?

Can the PC connect to other ALL-IN-1 servers?

Rick
1978.7XANADU::cascobay.zko.dec.com::TAMARA::STJEANBob St.JeanWed Feb 12 1997 14:515
Is there anything that has to be done on the server system to allow
the ALL-IN-1 user to access the system from a remote client?

Bob
1978.8More answers ...TAV02::CHAIMSemper ubi Sub ubi .....Thu Feb 13 1997 01:5221
>
>If the server has a connection limit of zero then you have exceeded the limit.
>

How can I check this, though I doubt this is the case since I assume that the
default value is not zero, and noone I'm sure would set it to zero.

>Does the user have a vaid All-IN-1 account on the server, and VMS account?
>

Yes, ALLIN1/MANAGER

>Can the PC connect to other ALL-IN-1 servers?
>

Yes, no problem, BUT all these other servers are within the same area and
without any routers in between.

Thanks,

Cb.
1978.9Is the server running at a differnt port?MANANA::FLANAGANThu Mar 06 1997 15:4818
    Hi,
    
      Connection refused means you are able to access the machine but there
    is either no server running at the port you tried or the server refused
    to accept the connection.
    
         Could the server be running at a different port?  
    
         Can other people within that segment access the server?
    
         Are you positive you have the right tcp/ip address for the machine?  Could the
         name server have it wrong?
    
         Perhaps it's possible to turn on logging on the destination machine
         and get a trace of the connection attempts?
    
     / Peter