| Title: | SAILING |
| Notice: | Please read Note 2.* before participating in this conference |
| Moderator: | UNIFIX::BERENS |
| Created: | Wed Jul 01 1992 |
| Last Modified: | Mon Jun 02 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 2299 |
| Total number of notes: | 20724 |
THe saga of the broken mast is drawing to a conclusion.
In looking for a replacement for the 24' mast for my CD Typhoon,
I talked to about 6 rigging/sailing stores dealers in Massachusetts.
Estimates ran from $1100 (new section, new hardware) to $800 (new
section, new hardware) to $350 (new section - my hardware) to $240
(new section, my hardware + coaching on how to reconstruct the stick
in the shelter of my own garage - delivery in three days).
The contract and top grades for helpful service go to Marine Exchange
in Danvers.
I suspect many local boaters are already customers of Marine Exchange,
but I feel the time and effort devoted to solving my problem deserve
a special mention in NOTES.
If you haven't met Kevin and John - the brothers who own and manage
the place - drop in with a difficult problem. Mention that you
read about them in NOTES.
Ron
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 1285.1 | Support the good ones!! | WJO::SCHLEGEL | Tue Jul 18 1989 16:12 | 7 | |
You are "right on" in regard to Marine Exchange. It seems that good
riggers are becoming a thing of the past. Marine Exchange is owned
by Arlene and Bob Montague (the boys parents, I think).
I believe they are actually in Peabody.
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| 1285.2 | Thanks Marine Exchange | JUPITR::KTISTAKIS | Mike K. | Tue Jan 09 1990 15:43 | 16 |
I would like to thank,and recomend,thru this file the Marine Exchange
stores and it's owner John Montague for his courteous and professional
service and of course his low prices.
Last week I went to their Marbelhead store with a long and hefty $
shopping list with "Defender"catalog prices marked next to each item
-The list was destined for Defender and I first called Defender to
check availibility of one item. I was told to hold a minute. I am
still on Hold....-and asked John just to match these prices.
Since I had checked all the catalogs and truly Defender prices were
unbeateble,at least on print, I was satisfied to have these prices just
met and not beat.It took John half an hour to check the items and
agreed to the same price.
For me,in this very expensive marine supplies enviroment,anyone who
can deliver on "Defender "prices(most Items) with courtesy has my
thanks and my patronage.
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| 1285.3 | drop them a line, let THEM know how you feel | BOOKS::BAILEYB | A waist is a terrible thing to mind | Wed Jan 10 1990 08:57 | 14 |
I'm not surprised to see these accolades. I've raced with (and
against) Kevin Montague, who crews frequently on VAPOR TRAIL. The
family is not only a bunch of good sailors, but they make an effort
to get to know their customers and more important, to LISTEN to you
when you go in there with a problem or a suggestion. Both their
Peabody and their Marblehead store are run like a family business, and
they do try to let their customers know they appreciate your patronage.
Those of you who have put these notes in here (and those who haven't
but have had similar experiences) should drop them a note so they can
see what you have to say. Good service deserves a kind word.
... Bob
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