| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 559.1 | another victim? | NETMAN::CARTER | | Fri Mar 18 1988 14:42 | 14 |
| I see I'm not the only one who ever ran into major problems with
the crew at "Not so" Swift Sailing, Inc. My problem occurred,
presumably a lot earlier than yours. I had called the Better Business
Bureau and they alleged they had no complaints with Art Radtke and
company. Memorial Day of 86 I went to visit to find out where my
overdue boat was. I couldn't talk with Art-he was on the Fugawi
race, but I did talk with another customer who was there to tell
Art about the court date which was scheduled to settle HIS dispute.
That customer declined to make a complaint to the BBB. I did.
I would be interested to hear if the BBB gave (not so) Swift Sailing
a clean bill of health. Bottom line, I guess I'm lucky, I ultimately
got my boat and all its parts.
|
| 559.2 | Small craft is healthy again | AKOV11::KALINOWSKI | | Thu Mar 24 1988 18:33 | 36 |
| I guess I never finished my tale of woe. the lawyer mentioned above
laughed at me cause I was not one of banks owed money. I called
Hobie Cat and they took care of me with 2 weeks, shipping my spare
parts to another dealer. They just added my loses to their suit
since they were owed money for several catamarans. They sure impressed
me with their sincerity. They have class.
the other problem i had was that they never gave me my trailer
title. I made it though the year with my old plate (same make trailer),
but had real trouble getting any help from Shoreline (highlander)
trailer Corp. Luckily, one of the employees at SmallCraft who got
burned for some wages remembers my name and sent me a title from
a new boat and will request a different title for the trailer they
now have.
Last week I went to registar my new trailer along with a car
and my new 4x4. I had her date the bill of sales for November of
last year. This zipperhead at the registary (i.e. Mass dept of Taxation)
says I should have registared the trailer Immediately after I bought
it and called Boston since I had to pay a find and interest. We
are talking about $1.36 on a $300 trailer. I couldn't beleive this
bozo would waste a long distance phone call on a small amount like
this, but he did ( I mean I just handed the clown $800 of taxes
on the new 4x4).
Oh well, at least It's all over.
john
I hear that Art lost his house in court. The reasons for the money
problems were not the boat business, but a bad condo deal. So the
moral of the story is to keep an ear to the ground concerning the
dealers and builders health prior to pluncking down your money.
|
| 559.3 | Small Craft is under NEW management | AKOV11::KALINOWSKI | | Tue Apr 03 1990 13:41 | 28 |
|
Since I cast the first stones, I figure I should update the
Swift Sailing story.
Art Radke lot his shirt, and the company was bought out by a
couple of college kids who used to work there all summer renting out
Catamarans. Dave Nolan masterminded most of this. The kids got burned
for a couple of weeks wages. Dave then bought the business and focused
on the smaller vessels instead of the 40+ foot Hunters SmallCraft use
to sell. They also have 9 locations on the Cape where they take people
out for rides on Catamarans.
Small Craft is now very much alive and doing well. I have bought
a new boat and lots of gear from these guys, and they are probably the
best Hobie dealer in New England. They not only discount prices on
accessories and spare parts (unheard of for Hobies), but they are
honest, and tell you what you need to know instead of pushing things
at you.
They are about to open a second location in Cohasset Ma.
Because of the change in ownership, the store has greatly improved.
It should no longer be scratch off on one's dealer list.
john
john
|