| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 165.1 | Ideas | ODIXIE::SIMPSONT | PC = world's biggest con job! | Thu Mar 20 1997 21:34 | 5 |
| Bad cable maybe? Have you done the prime-thing with the black
cartridge? How about the self-test?
Rgds,
Tom
|
| 165.2 | | ATLANT::SCHMIDT | See http://atlant2.zko.dec.com/ | Fri Mar 21 1997 00:00 | 5 |
| Not knowing anything about the internals of the printer, I was also
wondering if there's a separate power supply rail (perhaps voltage
controlled to vary the drop volume) that "fires" the jets?
Atlant
|
| 165.3 | | ATLANT::SCHMIDT | See http://atlant2.zko.dec.com/ | Fri Mar 21 1997 00:01 | 5 |
| Oh, and the ever-popular "connectoritis" betwwn the cartridge
and the cartridge-carrier. But my HP printers seem to complain
when they detect badness there.
Atlant
|
| 165.4 | Me too. | WOHOSS::ANONYMOUS% | I am so confused | Mon Mar 24 1997 15:26 | 10 |
| Funny you should write this. Mine just did almost the same thing. Except
that the color does work but only prints green and the black does not print
at all.
I swaped printers with a 500ci and guess what? same thing. So I reloaded
the driver and still no help.
What else could cause this?
Paul
|
| 165.5 | more hints | ODIXIE::SIMPSONT | PC = world's biggest con job! | Fri Mar 28 1997 22:06 | 12 |
| Try a reverse technique - connect the printer to a different system and
test it (if possible). Use a different cable too...
You never said if the self test worked or not. I don't think the
printer has to be connected to a computer for this to work. Just hold the
ON LINE button down and switch the printer power ON, holding the ON LINE
button down until the mechanical reset completes. Change print heads
and repeat the test.
Regards,
Tom
|
| 165.6 | fails selftest | WOHOSS::ANONYMOUS% | I am so confused | Wed Apr 02 1997 19:52 | 6 |
| I didn;t know about the self test. And what a surprise! Both printers
failed. No black print and the color doesn't pront megenta. And thing
simple to check or change?
Thanks
Paul
|
| 165.7 | try this | ODIXIE::SIMPSONT | PC = world's biggest con job! | Thu Apr 03 1997 17:45 | 18 |
| The obvious is the ink cartridges. The black is especially suspect,
since these are normal occurances when the ink HEAD has to be replaced.
You can only get about 3 ink refill cartridges before you have to
replace the ink head.
Also try priming the black cartridge. This is done by moving the little
slide (near the print head, marked PUSH) back and forth a dozen or so
times until you observe ink entering the small, clear plastic tube that
runs under the slide gizmo... If the print head is the problem, you
will still have problems, even if it primes ok.
The color problem sounds like the magenta color is empty. The color ink
cartridge contains three seperate color chambers... If you do a lot of
black printing with the color cartridge, they don't last too long since
all three colors are mixed to produce black...
Regards,
Tom
|
| 165.8 | Tried other cartridges | WOHOSS::ANONYMOUS% | I am so confused | Fri Apr 04 1997 14:47 | 4 |
| Thanks Tom but I have tried other ink cartridges and the same results.
I guess its time to send it to service. I might see it again in 2-3 months
paul
|